Green Power Mobility Recenzje 

Dale was polite and efficient in servicing my scooter, my only concern was he wasn't able to check the tyre pressure.

Paul arrived early, which was fine. It didn't take him long to repair my four wheeler. He had a look at the three wheeler and said it needs a new axle. Thanks Paul for your help

Service engineer Andy came today with my new mobility scooter. He was excellent very friendly, helpful and informative. Lovely looking mobility scooter seems very well made. I would definitely recommend.

Had my ZT500 for five years, thought it was time for a service, Dale and Chris were efficient and soon had my scooter in top condition, thanks 👍

I was informed that the battery on my ‘fast’ scooter was the wrong type, after 3 years. The engineer came and changed the battery and bike to battery lead. (£300.00). The circuit breaker would pop when I switched it off. Not too much of a problem. However, the circuit breaker now keeps going off,; meaning the bike stops, and in the middle of a roundabout, almost killed me. Contacted Green Power and asked for an urgent engineer 7 - 15 days. (£120.00)Very apologetic when asked why engineers calls were so long. Servicing and demonstrations. Engineer told me don’t do servicing. When I asked the price £199.00. I do not have an ST Mondeo! No wonder the bikes are competitive, they make their money on the engineers

Dale and Chris delivered my mobility scooter with effeicientency, they called me before hand to let me know they where coming, giving me plenty of time to make sure i was ready. They were extremely polite and They gave me a thorough walk through about my mobility scooter and its features in extenstive detail. They also answered all my questions professionally and also explained the reasons why when applicable. They were very patient when i was testing the scooter and helped me again with things i was unsure of. And finally told me about some of the things that should have been on the Ebay listing, like aquiring spare a spare key and what happens if you dont and what happens if you either need a need a new after the spare has been destroyed or the main key has been lost.

They were extremely knowledgable and i cant fault them at all

Paul came out to my falcon was earlier than expected did very good job very nice man so pleased

I paid over £1500 for a mobility scooter, when I placed the order, I was told that it was in stock with a 14 day delivery time. 10 weeks have now passed, and it has not arrived. They refuse to communicate in writing because written communication can be used to confirm that they are taking our money and refusing to provide the goods we paid for. Please be advised that after 120 days, you will not get your money back. If you place an order from this company, they are legally required to provide the goods within 30 days. If they fail to do, so, they are in breach of UK consumer law, and we suggest you immediately request for a refund from the bank. I took out a credit card loan to buy this scooter, and now I have simply two weeks to pursue the banking process or I lose the entire amount I paid. This is utterly unacceptable for a UK retailer. Avoid this company like the plague because they are clearly absolutely corrupt.

Communication and the swiftness of my delivery

Scooter hasn’t arrived yet!!!

Dave was great he stayed and helped me till I understood everything I am a bit slow with things but he was very helpful i couldn't do it on my own

Craig and Alan came
this morning to fit new batteries to my faster scooter and did a great job as my scooter is my only transport now
Many thank to both👍

After sale concluded, I found battery was not right would not hold charge It took three phone calls and three weeks to resolve. Having said all that, now its working perfectly, and I'm very pleased with it. Saving hard to replace with double lithium battery pack when serviced And thankyou for a great machine

The engineer/mechanic arrived earlier than scheduled but I was available and ready for him(Paul) he was polite and repaired my scooter in his van done and dusted within 25 mins I'm very happy and pleased that I will be able to do more shopping on this green power machine as it's much larger than my other scooter well done Paul.

I recently bought a Mobility Scooter from GP [Fastest Model colour: Blue. Class 3 Top speed 8 mph UK 15 mph Europe / Lithium Battery with a estimated range of 45 miles on a single charge (10 hours}] and was impressed by the personal delivery service from their factory in Stockton-on-Tees to the Wirral peninsula: service "with a smile" plus for the money £2,100 all "looks good" so far, as the specification includes hard tyres (4) rather than ordinary pneumatic tyres, which can puncture easily. Well designed and kitted out with mirrors, lights and even a music speaker system. This company knows its business and seems to have a very good after-sales service too. A pleasure to do business with and no ffuss Recommended.
[Updated: August 2026]

Good communication with sales staff. Malcolm arrived on time to deliver the scooter and demonstrated all the controls and features.

⁹I bought a scooter about 6 weeks ago and found it was a too speedy for me to run around on.
I contacted greenpower and they agreed exchanging for another, but the one I wanted wasn't in stock until sometime in August this month.
I was told when delivering the exchange they woul take back the other one so there would be no carriage charge.
Later on I was told there would be a carriage charge pf £150. Unhappy about that I remarked I would shop elsewhere, although I had no intention of doing so
Just a bluff to get that redicuously high charge reduced. It served s purpose and it was reduced to £50. After that I sent photos of scooter they asked for, to show it was in good nick and there was no mileage on the clock. I then waited to be told the other one I wanted was back in stock. Come August I emailed to ask if if was back in stock and was told I had cancelled the exchange . I hadn't and they had no proof I had. Since then I've had several run - ins with "seemimgly" juvenile management who is adamant I cancelled the exchange. Even if I had, but didn't cancel, what difference if I changed my mind? There was nothing stopping the exchange being reinstated. The exchange scooter I'd been waiting for wasn't due back in stock until August. And had I cancelled the exchange, common sense says I would have sent the one for exchange back weeks ago.
Green power management "seems" to me to be a
lead weight and bloody minded losing GP custom. I was warned not to have dealings with GP. Management "seems" to me to be a typical dead - beat jobsworth with no idea of management or customer relationship. I'm in charge and what I say "seems her attitude. Little wonder it "seems" G P are floundering and being given a WIDE berth.
Top G P management I've tried contacting with no success. Evidently management Ive been dealing with, high up in Green Powers Citadel of power, are 'sole"management.
Easier to win the lottery than to speak with anyone at G P who cares about how GP treats after sales customers or cares about "seemingly"'sub" standard management that "seemingly"are losing G P business hand - over ' fist.

Today Craig came with my new scooter. A very helpful man who explained everything to me. I spotted a small issue with the paint work which Craig dealt with on the spot. A wonderful delivery and I am a very happy man. Thank you Craig

Excellent service so far from Green Power .Took delivery or a New ZT500 yesterday which was delivered by Craig . The scooter was beautifully presented in its gleaming red colour. It seams to be very well made and of excellent quality . Finish is excellent and far better than I expected .
Craig was very kind and polite to deal with . He took time and care to explain the operation of the scooter and explained the the paperwork work fully. He made sure I fully under stood the controls , watched me while I drove it down the road and made sure I was happy with everything before he left.

Green Power Mobility made the process so easy from ordering my dad’s scooter to the delivery & demonstration of the scooter.
The person I spoke to when ordering over the phone was very helpful.
At delivery Paul the service engineer was very helpful, calm and patient while taking my dad & myself through the controls.
We would highly recommend Green Power Mobility.