Millets - Keswick Recenzje 388

Wynik TrustScore: 5 na 5

4,9

73 Main Street, CA12 5DS Keswick, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service. Didn't feel I was a bother at any time. Mya helped me through my difficult decision making on some new walking trainers. Nothing was too much trouble for her and she was ve... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent service, staff were great, especially Amy who was really helpful and kind. Prices were also super, very cheap, especially compared to other shops.

Reakcja na opinię

Oceniono na 5 z 5

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with the... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Keswick

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 73 Main Street, CA12 5DS, Keswick, Zjednoczone Królestwo

  • 01768 800372

4,9

Doskonała

Wynik TrustScore: 5 na 5

388 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very helpful and friendly staff

Very helpful and friendly staff. Gave lots of good advice and showed me walking routes as well as helping me find a tent to suit my needs. Thank you.

29 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Really impressed

Excellent service, staff were great, especially Amy who was really helpful and kind.
Prices were also super, very cheap, especially compared to other shops.

26 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Oceniono na 5 z 5

A Great outdoor shop with knowledgeable…

A Great outdoor shop with knowledgeable advice from mya

17 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Didn't feel I was a bother at any time. Mya helped me through my difficult decision making on some new walking trainers. Nothing was too much trouble for her and she was very knowledgeable and friendly.

12 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Very good service

3 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service

Great customer service . Was buying walking boots. Person helping very knowledgeable . Sorry forgot name. This store was in Keswick . Good price great choices

7 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Super, efficient service!

Aidan was very helpful and patient, my new Merrell shoes have been great for walks on the fells

26 kwietnia 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

On purchasing a new pair of boots

On purchasing a new pair of boots, Mya was very helpful, polite and cheerful. She remained upbeat even when having to clear up a **it & run, when some inconsiderate moron allowed their dog to dump inside the doorway.

4 maja 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great walking boots and service

Needed new walking boots for my daughter’s upcoming DofE expedition. Was helped by a lovely young lady called Amy who helped me find a great pair of gortex boots and an orthopaedic sole to go with them. Genuinely great service, Amy was very attentive and an asset to the company

27 kwietnia 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Oceniono na 2 z 5

ONLINE ORDER SPLIT BETWEEN WAREHOUSE AND SHOP SUPPLY

I ordered two items online to collect at the Keswick store. My husband duly picked up the package, we were about to leave the store and I just thought it doesn't look very big for two mens fleeces and thankfully I opened it to find only one. I explained there was supposed to be two to the sales assistant, she was having none of it and insisting I only ordered one until I showed her the note inside which said "one item of two" apparantly one was delivered to store and the other was to come out of shop stock, which had already been packaged up when she found it. Surely there should be some link up to alert store staff to this fact as customers would not be aware of this. Had I not been vigilant we would have had to make the 45 mile round trip again to pick up the second shop packed fleece the staff missed. Procedural problem that needs sorted ASAP!

21 kwietnia 2026
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

Caroline was very knowledgeable and…

Caroline was very knowledgeable and patient taking time to make sure my new Brasher boots were the correct fit.

18 kwietnia 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Enjoyable shopping.

I popped into Milletts of Keswick to browse for some walking trainers.
A lovely young lady called Amy was extremely helpful and knowledgeable.
She advised me about different styles and was very patient.
I ended up with a pair of High walking shoes/boots which I had not thought of before.

12 kwietnia 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

New walking shoes

My daughter needed a new pair of walking shoes.
Mark helped us navigate the many options and choose a pair that are a very good fit and my daughter is very pleased with.
It was refreshing to have someone friendly and knowledgeable to serve us.

4 kwietnia 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Went in for some walking shoes

Went in for some walking shoes, well i must have tried every pair in the shop! The sales assistant was extremely patient and helpful, he couldnt have done more! Unfortunately i didnt get his name, but what fantastic service!!

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Helpful staff

Helpful staff, who helped find the right sized walking boot. Good price.

25 marca 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Great help and service

Mya was fabulous and really helpful.

17 marca 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent service ( with a smile ) by…

Excellent service ( with a smile ) by Caroline and Stuart today . Went above and beyond in helping me with my purchase. Thank you both

18 marca 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Oceniono na 5 z 5

Mya was most helpful and knowledgeable…

Mya was most helpful and knowledgeable when I visited to buy a pair of hiking boots.

7 marca 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Great service

Great service, both Amy’s and Amy were extremely helpful.

20 lutego 2026
Opinia niezależna
Logo Millets - Keswick

Odpowiedź od Millets - Keswick

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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