Custr Recenzje 

212
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

From the start, Jodie and the MediaBase team have been very supportive. E-reception Book has improved significantly our front of house interface, making the signing in and out process much smarter an... Zobacz więcej

Oceniono na 5 z 5

We were nervous about setting it up on our own. It was straightforward. Help is always available by phone. Very patient and helpful. Help articles easily accessible and useful. Staff and visitors... Zobacz więcej

Oceniono na 5 z 5

A really great device and, having looked at others, much more affordable for a small school such as ours. Very simple to use and has everything you would want with such an application. We replaced o... Zobacz więcej

Oceniono na 5 z 5

Emma from eReception book made the whole process of the demo to the purchasing stage an absolute breeze and no question was too big or small. Staff and visitors alike are both impressed with how e... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania

Napisane przez firmę

Custr is an all-in-one platform designed to streamline and digitise workplace management. From visitor management and staff check-in to deliveries and item tracking, Custr replaces outdated paper processes with smart, secure digital solutions.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

212 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(212)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Should have got it earlier

Very easy to use and maintain, its been personalised with our livery and creates a very professional first impression, support is readily available if needed, compared to our previous system the benefits are immense, staff are notified of visitors or when parcels arrive, dont think we could go back

28 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Professional way to present your brand

We are very pleased with ereception book and features they offer from MediaBase. All our customers appreciate contactless check in and check out system. The ereception book ensures that our workplace can be COVID-19 secure by monitoring how many people are in the building at the same time. Our reception looks professional and it is a great way to present your brand.

28 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

What amazing systems Mediabase Direct…

What amazing systems Mediabase Direct have developed, I have worked 15+ years as front of house and what a difference the visitor and mailroom has done to make my job easier, obtaining information, document signing etc. without the wastage of visitor and/or parcel management books.
With increasing demands of personal package deliveries in the workplace the mailroom system has helped with time management so I can focus on the things that are most important.
Would highly recommend this company and their systems.

27 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

We love this system!!!

We love this system as a care home its great for us to keep a track of who is in and out
And the CLOE questions are such an added bonus
The system can be personalised and have policies on to sign before shift start
Honestly it's such a great system we would highly recommend it.

27 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

The product is simple to use and every…

The product is simple to use and every release is a useful improvement. We have used the product for over a year now and have been pleased with it. Over that time the product has evolved and takes account of COVID. I am looking forward to the continued updates. Our Account manager is really helpful with any minor issues.

27 stycznia 2021
Opinia niezależna
Oceniono na 4 z 5

Primary School - easy to use/set up

Purchased for primary school & works very well. Easy to set up & easy to use. Excellent value for money compared to another similar high end brand product.
Have set up H&S documents for visitors to read at sign in & also currently have set up a covid questionnaire for visitors to sign too. Aesthetically looks good too & easy to personalise with logo/colour schemes.

27 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent system and great customer service!

From the start, Jodie and the MediaBase team have been very supportive. E-reception Book has improved significantly our front of house interface, making the signing in and out process much smarter and quicker. We liked the fact that it integrates with our SIMS MIS.
The latest touch free feature for staff signing in has been very useful during the pandemic. In my view it holds a very good value for money.

19 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

The use of E-Reception has made a big…

The use of E-Reception has made a big difference to us. We have quickly been able to see who is on site for fire purposes and during the current period in respect to COVID. The sign in screen for contractors ensures we meet our health and safety obligations.

15 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Our experience with MediaBase Direct…

Our experience with MediaBase Direct was flawless from every aspect. We are extremely happy with the e-reception book product and even more with their customer service, it was no bother for any questions or queries we had transitioning into the new system and you are faced with dedicated, professional personnel. I would highly recommend them and will be using them as soon as the opportunity arises.

14 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Very impressed

We have recently started using the e-Reception Book and are very impressed. The ability to use the App and be contact-less is brilliant in the current climate, the confidentiality of the system is great for everyone, residents, staff and visitors and the staff log is really useful to resolve those niggling time keeping issues. Saves heaps of time for everyone so that we can concentrate on what is important.

14 stycznia 2021
Opinia niezależna
Oceniono na 4 z 5

Cost effective register

I found the system a little difficult to use, but the help service is excellent and I always receive a quick reponse.

14 stycznia 2021
Opinia niezależna
Logo Custr

Odpowiedź od Custr

Hello,

Thank you for your review.

Sorry to hear you have found the system difficult to use, we pride ourselves on the system being simple to use, so we'd love to discuss further so we can make improvements in the future. If you feel a support demonstration of the system would help, please feel free to drop us an email to support@mediabasedirect.com and we can get this booked in! :)

Many thanks,
Accounts Team

Oceniono na 4 z 5

I quick and effective way of monitoring…

I quick and effective way of monitoring who is on site. The only negative is it often likes to go to a blank screen which can result in having to wait for the ipad to come back on.

14 stycznia 2021
Opinia niezależna
Logo Custr

Odpowiedź od Custr

Hello,

Thank you very much for your review.

The iPad has a feature called Guided Access, which will allow you to keep the e-Reception Book open at all times. If you require any assistance in getting this enabled, please feel free to drop us an email to support@mediabasedirect.com and we will be happy to help! :)

Many thanks,
Account Team

Oceniono na 5 z 5

Signing in made simple

Signing in made simple - an Ipad sign in system - great during Covid times as also able to maintain cleanliness with easy wiping down of screen. Reduces paperwork significantly. Easy to use for those who are not technology minded and regular updates easy to load so always relevant.

14 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Top quality service

The service I have received from initial query right through to implementation has been phenomenal. I knew that my contact was always available via e-mail or at the other end of the phone and this has helped me no end. Couldn't recommend highly enough. Only feature I would like to see is the ability to print the fire roll call from the I-Pad itself rather than the dashboard (perhaps one for future updates?)

14 stycznia 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent Service

From start to finish, Media Base were extremely efficient and helpful.
The whole process of purchasing an E-Reception system was easy and straight forward and is perfect for our requirements of monitoring staff and visitors entering and leaving the premises - perfect for times such as these!
All staff that I dealt with were very pleasant and helpful and were happy to answer any questions I had.
A great system, a great company to deal with and great service.

Couldn't recommend enough.

14 stycznia 2021
Opinia niezależna

Doświadczenie Trustpilot

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