McColl's Retail Group Recenzje 

304
Wynik TrustScore: 1.5 na 5

1,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

McColl's sent my dad (84, in a care home) an invoice for £4.11p for TV Guide deliveries, together with a threat of debt collectors and seizure of property because it hadn't been paid. We... Zobacz więcej

Oceniono na 1 z 5

Aden at Mcolls store on 52 Folly Ln, Swinton, Manchester M27 0AJ is racist and speaks about black and Asian people with racial comments, he avoids dealing with black or asians even if they are first i... Zobacz więcej

Oceniono na 1 z 5

Extremely bad customer service from most of the staff. New staff need to be trained on people skills, they are unprofessional, unpleasant and completely in the wrong job. Bingley Ashfield Terrace... Zobacz więcej

Oceniono na 2 z 5

I try to avoid McColls but a lot of the cafes and shops near our office have closed since the pandemic. I visited McColls on my lunchbreak today and they have lukewarm pasties (imagine Greggs... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep osiedlowy
  2. Sklepy ze słodyczami
  3. Dostarczanie produktów spożywczych
  4. Sklep spożywczy
  5. Sklepy monopolowe
  6. Sklep z tytoniem

Napisane przez firmę

With around 1,250 convenience stores and newsagents across England, Scotland and Wales - our aim is to provide a great range of quality everyday products and services, close to where people live, and available when they need them.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

304 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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1,4

Wszystkie recenzje

(304)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

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Oceniono na 1 z 5

Stay away from McColls posloe road as…

Stay away from McColls posloe road as manager and cook have a vile attitude everytime I use the shop on every occasion I say hello and get grunted at and walk past were they bake and the cook preparing food is on her phone gambling and throws attitude makes the whole shopping experience an absolute joke zero customer service at best

18 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

I used to shop at the Carron Branch in…

I used to shop at the Carron Branch in Falkirk, however they never have 1lire bottles of fresh milk, but have 2ltre ones in stock, staff say that they get very limited deliveries of the 1 LTE bottles of fresh milk, but plenty of organic which is more expensive , so I now shop elswhere.

14 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Customer Unfriendly - pure money machinery

McColls' business policy is simply outrageous. They have prices as if they were selling exclusive goods. A baguette Parisienne for 1.15 pounds. The company sells its baguette from yesterday, dry and inedible at the same price. And this is not the first time.
Four Coca Cola Cans for £ 2.25?
Then I can go to "Booths". There I have at least good goods at a reasonable price.

9 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

Ripped off .

Went in to get slush for granddaughter (slush puppy ) .Last year small 49p medium 99p large 129p.This years prices small 69p medium 119p large 149p .Obviously slush ingredients have gone up or just ripping people off because of hot weather .Needless to say don t like being ripped off .So no more m colls .

26 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Local but not useful.

Most retail outlets have adjusted to the present serious situation and manage a reasonable customer throughput something McColl's seem to still be struggling with. Our local branch has always struggled with staff attitude problems but now the staff are staff behind a thin veil social distancing measures as a reason for maintaining poor service.

25 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

I have been banned for life by the…

I have been banned for life by the Manager of the Holyhead store 6 years ago for mistakenly forgetting that i had a dvd in the hood of my pram but when I was informed 2 days later I paid £10 for it, no police were called no letter stating the ban, but it gets worse, i am allowed to be served by the staff if i stand by the door and give them a list even if that contains my bank card pin, it's lucky I trust the staff as I know them, i live 2 mins from the shop and it's the only shop that has payzone, sometimes my 7yr old goes in bit that is no longer possible due to covid19 and a sign stating children must be accompanied by an adult but not only that they will not allow my 13yr old son to go in either, i feel ashamed and embarrassed that i have to stand by the door to be served I've contacted mccolls on numerous occasions but they tell me it's at the managers discretion, Its ridiculous and woukd like to hear your opinions about my situation thank you

11 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Ex employee

I worked for this company in one of their Huddersfield stores. I left last summer due to the constant bullying not only between staff but the way certain members of staff spoke about customers too. The shop has gone downhill rapidly since with other members of staff leaving and another being dismissed after a serious of requests made with the manager regarding bullying towards themselves but nothing being done about it. This shop in particular runs with one rule for one member of staff and another for everyone else. Looking through the handbook many of the staff break the rules every shift but they seem to be able to turn up do minimal work and go home receiving full pay. Absolute disgrace of a company with double standards

1 czerwca 2020
Opinia niezależna
Oceniono na 1 z 5

Overpriced and hardly ever stocked

Don’t waste your time or money going to McColl’s.
The only reason I shop here is because it’s the closest shop to my house otherwise I have to travel over 5 miles to the supermarket. The quality of fresh food is awful and overpriced. Not only is the fresh food awful and overpriced but the food in general is so much more expensive than going to your local supermarket. I don’t know how they’re still open with such little quantity of food.

30 maja 2020
Opinia niezależna
Oceniono na 1 z 5

How not to run a business

So twice recently I have tried to use Mcolls on Yarm road in Darlington, bare in mind we are in lockdown and I dont want to travel far I thought i would use my local store, what a farce! On both occasions (thursday, and Saturday 23rd may)I have tried to use the store for essential items to be told the store is closed while they do the delivery stock. Yes there was a delivery wagon outside but there has been many times over the years and I have been allowed to shop, I was told to come back later but in the end i just went elsewhere, again! Why are you turning customers away, this is inconvenient for customers and you are losing business. I know it's not just me its happened to. I understand you need delivery but I dont know any other store that closes for over a hour while your stock is delivered. Also, the man who works there needs to stop his swearing!

23 maja 2020
Opinia niezależna
Oceniono na 1 z 5

I went to buy some cider

I went to buy some cider. They had strongbow £1.60 each,there was a 4pack with one missing so I went to the till to buy 3 which came to £4.80.So I asked how much it was for 4 cans. She could not tell me but said it would be 4 x £1.60.Which is £6.40.
Most corner shops charge less to buy four and you pay more for individual cans.
I cannot believe that they charge £6.40 for 4 cans, Spar charge £4.75 and Morrisins £4.50.
This is an absolute disagrace and will never ever shop there again

20 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent staff at McColl's West Moors, Ferndown, Dorset

These 5 stars are for the excellent, caring, polite and supportive staff at the West Moors store, I have nothing but praise for them, during the pandemic and before they have been there doing their best to help the community, going out of their way to support their costumers against all the odds, I for one feel very lucky to have them so near where I live, keep up the good work McColl's staff.

15 maja 2020
Opinia niezależna
Oceniono na 1 z 5

If I could rate lower I would.

Disgusting company to work for I had previously worked at a Mccolls Shop in Essex and in a local village store. For 7 years I worked for them including Christmas Day......why do they have to be open Christmas Say when every other shop is closed is still beyond me now.

The amount of times the company Mccolls broke health and safety laws, one person working when trying to deal with delivery’s and post office transaction no protection for staff who have been assaulted doing there job no help or support from the area manger and beyond.

The company treat you terribly low wages, health safety breaches, sometime times working on a 12 hour shift from open to close with no help or support when you ask for the company to find someone to take over they say no you tell them you want a break as you are allowed and say I will have to close the shop to do so and they tell you your not allowed even to go to the toilet it’s disgraceful worst company I have ever worked for !!

1 maja 2020
Opinia niezależna
Oceniono na 5 z 5

Martin Mcholls

very nice competent helpull friendly staff that say thank you although the food bank box is unmissable it's a nice welcoming atmosphere
Good choices as with all well known brands it is always dearer (Negative side putting going out of date food at the tills and on the counter where customers pay for shopping). Other than that very good but can be expensivery as you get what you pay for.

29 kwietnia 2020
Opinia niezależna
Oceniono na 1 z 5

I live in Hollesley Suffolk

I live in Hollesley Suffolk. I think it is disgusting the way this company is treating their staff during this pandemic. The staff are going above and beyond, they are using their personal time to shop for vulnerable local people. They are exceptional even to the point of dressing up over the Easter weekend to raise money for charity and bring a much needed smile to our faces. And they are treated terribly by McColls. The government state that people are only allowed to shop once per day, but I live close enough to witness the same people shopping 2 or even 3 times a day. When I questioned staff about this, I was told they weren't to refuse sale. I have seen staff close to tears, when they have been overwhelmed trying to sort out deliveries, stock shelves and extra cleaning, with no extra help. I have also seen staff being physically pushed aside by customers who are ignoring social distancing. I have heard they way customers speak to the staff and I am disgusted. There is one member of staff each shift who is manning the till and opening and closing the door which is hard enough, but during the evening it leaves only one member of staff to do everything. The store was closing an hour early to allow for restock, but the company have stopped this. It is a disgrace how McColls are treating the amazing staff during this difficult time.

28 kwietnia 2020
Opinia niezależna
Oceniono na 2 z 5

My local Mccolls is perfectly…

My local Mccolls is perfectly acceptable except I rarely now go as to when it was the Co-op. The long serving staff are not as happy, the stock less diverse and lower quality. Some kind, locally respected staff have gone. However the staff are still nice though management seems more intimidatory.
So this brings me to my real gripe. It is with Mccolls as a company.. I drive all over SW England and I normally go somewhere else rather than Mccolls. It is a horrible shop chain. They appear to be a poor employer too.

12 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Called into McColls market square…

Called into McColls market square Billingham today, I only visit a couple of times a month.staff usually friendly but today I met Ste the new manager a really nice man, helpful and friendly thanks Ste I will be back.

31 marca 2020
Opinia niezależna
Oceniono na 1 z 5

Lets be honest Mccolls take advantage…

Lets be honest Mccolls take advantage of people. Got one on a local council estate. Tesco is just over a mile away . Mccolls charge a fortune. Unless your really needing something i avoid them. They get stuff at same price as tesco or asda yet charge 3 times the price . Its a joke .

28 marca 2020
Opinia niezależna

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