I ordered 10.5 m2 of tumbled limestone slabs. On receiving the load and opening later on, found that 6 slabs had broken in transit, phoned immediately and was asked to take photo's for their recor... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing staff! We didn’t quite order enough times and Hannah went above and behind to try and help us get them in time. Her problem solving skills were unmatched and she was the nicest customer servic... Zobacz więcej
I have been looking for my bathroom tiles in many stores, but only in Mandarin Stone did I find what I wanted, especially with the help of their Shoreditch team. The team helped me enormously to decid... Zobacz więcej
I am absolutely in love with my tiles, very prompt service and delivery and quality is fabulous. highly recommend and will be going back soon when I am doing my kitchen :-) happy customer
Informacje dotyczące firmy
Napisane przez firmę
Mandarin Stone are one of the largest suppliers of natural stone tiles in the UK. With our first showroom opening in Bath back in 2000, we now have 16 inspirational tile showrooms across the UK. These are located in Bath, Bristol, Cambridge, Cardiff, Cheltenham, Exeter, Fulham Road, Harpenden, Harrogate, Marlow, Monmouth, Petersfield, Primrose Hill, Tunbridge Wells, Weybridge, and Wilmslow. We offer a range of high-quality and authentic tile collections suitable for walls and floors, including limestone, marble, porcelain, ceramic, and patterned tiles. From contemporary and traditional to bold and simple, our wall and floor tiles can be used to create a multitude of looks depending on your style. We love how each of our tiles are completely unique, all with varying finishes, colours and textures that can bring any space to life. Whilst many of our tiles are suitable for transforming indoor areas, we also stock a comprehensive selection of outdoor tiles that turn any garden or patio into a functional living space. Browse Mandarin Stone tiles online or visit your nearest showroom. Our showrooms offer unlimited interior inspiration, with appealing lifestyle and gallery displays to help you find your perfect tiles. For more information about our stone tile collections, get in touch today by calling +44 (0)1600 715444 or sending an email to info@mandarinstone.com.
Dane kontaktowe
Wonastow Road, NP25 5JA, Monmouth, Zjednoczone Królestwo
- 01600 715444
- info@mandarinstone.com
- www.mandarinstone.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Mandarin Stone
Hi Cindy, thank you for your review. We hope you love your new tiles. Best regards – MS
Odpowiedź od Mandarin Stone
Hi Carlos, it’s brilliant to know that you had a great experience! Best regards – MS
I have always experienced a superb…
I have always experienced a superb service from Mandarin Stone.
Helen Avoth Interiors
Home & Garden
22 kwietnia 2026
Odpowiedź od Mandarin Stone
Thank you for your wonderful review. We truly appreciate your continued support and are delighted that you always have a great experience. Best regards – MS
Great Customer Experience at Petersfield
Sam Hutson at the Petersfield branch couldn’t have been nicer. No hard sell. She went out of her way to be helpful and informative. I’d been to a few suppliers and this was definitely the best customer experience of all.
5 maja 2026
Opinia niezależna
Odpowiedź od Mandarin Stone
Hi there, we’re thrilled to hear that Sam at our Petersfield branch made your experience so positive with her support. We’ll be sure to pass your kind words on to her. Best regards – MS
Tiles arrived on time and in good…
Tiles arrived on time and in good order. Delighted with the result.
Elsa Thring
28 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi Elsa, we’re delighted to hear that you love the final result of your tiling project. Best regards – MS
Tile choice and delivery good
2 maja 2026
Odpowiedź od Mandarin Stone
Hi Ray, thank you for leaving us a 5* review. Best regards – MS
Easy to get a sample which arrived in…
Easy to get a sample which arrived in days. My order for my chosen tiles arrived quickly.
Quality of the tiles is great, thank you ;)
30 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi there, it’s brilliant to hear that the process of ordering your tiles and samples went smoothly. Best regards – MS
Odpowiedź od Mandarin Stone
Hi Judith, thank you for your review! We’re delighted you love your new tiles. Best regards – MS
Floor tiles
Great advice. Good selection.
Easy to order on line.and prompt delivery. Can not ask for better. Good experience all round.
Thank you
28 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi Diane, thank you for your review. It’s brilliant to know that you had a great experience! Best regards – MS
really went above and beyond for…
They really went above and beyond for us. We were on such a tight time schedule with our tiler booked in, and this was actually a last-minute order, but they did everything they could to get the tiles out to us in time. The customer service was absolutely incredible from start to finish, and the tiles are beautiful. We honestly couldn’t recommend them highly enough.
5 maja 2026
Odpowiedź od Mandarin Stone
Hi Siobhan, it’s wonderful to know that we could help with your last-minute order and that everything arrived on time. We appreciate your words of recommendation. Best regards – MS
the most helpful staff
The showroom staff at the Marlow shop were very helpful .When we decided on the tiles we needed some of the sizes were not in stock.I contacted head office and they were just as helpful the stock was not long in arriving.The tiles were delivered on a day suitable to us and the delivery driver was equally as helpful and managed to put the tiles in our garage, very helpful.
6 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi David, we’re delighted that you had a great experience at our Marlow showroom and that the head office could support you so promptly with the stock. We’ll be sure to pass your kind words onto the team, and we hope you love your new tiles! Best regards – MS
Wonderful tiles - great customer service
Wonderful tiles, exceptional customer service especially from Amie Lloyd. She went above and beyond with the many calls and questions I had. She always had a solution and was extremely kind. I specifically requested to speak with her every time as she made the experience of buying tiles so easy!
12 maja 2026
Opinia niezależna
Odpowiedź od Mandarin Stone
Hi Iana, it’s wonderful to hear that you enjoyed your experience with us and that Amie was able to make the process so smooth. It’s wonderful to hear that she went above and beyond. We’ll be sure to pass on your kind words. Best regards – MS
Online order process very easy and a quality product
Having already visited one of the Mandarin Stores and selected the tiles we liked the online order process was very simple. The tile calculator on the order page was very helpful in calculating the number of tiles required. Quality of the tiles was also excellent
The delivery company was also very good in keeping us informed of delivery date/time.
22 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi David, it’s great to know that you found the online ordering process simple and that the tile calculator helped you plan your order. We’re glad that you love your new tiles. Best regards – MS
Great product and wonderful customer…
Great product and wonderful customer service - especially from Celeste and Shannon.
11 maja 2026
Opinia niezależna
Odpowiedź od Mandarin Stone
Hi Laura, we’re thrilled to hear that you had a great experience and that Celeste and Shannon were able to help. We’ll be sure to pass on your kind words! Best regards – MS
Lovely product and arrived on time
16 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi Hannah, it’s wonderful to know that you love your new tiles and that they arrived promptly. Best regards – MS
Odpowiedź od Mandarin Stone
Hi there, thank you for your review. We’re delighted that you had a great experience. Best regards – MS
Nice tiles and delivered well.
16 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi Paul, thank you for your review. We hope you love your new tiles. Best regards – MS
Great service good quality tiles can't…
Great service good quality tiles can't fault manderinstone
21 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi John, it’s brilliant to know that you had a great experience. Best regards – MS
Great customer service from Chantal!
14 kwietnia 2026
Odpowiedź od Mandarin Stone
Hi Rebecca, thank you for your kind words! We’ll be sure to pass them onto Chantal. Best regards – MS
One happy customer!
Very happy with Mandarin Stone. Great customer service and beautiful tiles. They were quick and efficient in getting back to us when we needed to order more tiles.
Thanks!
1 maja 2026
Opinia niezależna
Odpowiedź od Mandarin Stone
Hi Paul, we’re thrilled to hear you love your new tiles and that the team could quickly assist with your additional order. Best regards – MS
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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