Mandarin Stone Recenzje 

The staff are very knowledgeable and go out of their way to be helpful.

We recently ordered tiles and ancillary products from Mandarin Stone. I couldn't fault the service from start to finish. Lynne in Monmouth was amazing helping us choose and preparing the quote. The pre-sale service has been brilliant and delivery was perfect. The tiles are stunning and amazing quality.

I was overwhelmed by the decision making needed for a kitchen extension and the women in this store were such a help. They gave me all the time I needed, looking at the colours and space we'd decided on and carefully worked out what would work best. They were full of ideas and enthusiasm but also really good at helping narrow the options. Wxactly what I needed, thank you

We ordered three samples of 20mm outdoor porcelain for our terrace project. The tiles are to be supported on pedestals and Mandarin Stone advised us on the pedestal spacing. We ran our three samples through ChatGPT to get a view of how the terrace would look and ordered the Merano tiles. We arranged a delivery date to fit in with the builder. We got a ping on the morning of the delivery to confirm the time and Anna arrived as promised & put the 4 pallets where they could easily be accessed by the builder. She had an amazing electric forklift which made placing the 3 tonnes of tiles in just the right place.
Great product, great people & great prices!

I have just received the most excellent service from Mandarin Stone. This afternoon my bathroom fitter contacted to say there was an issue with a particular honed marble tile we had selected and we would need to consider using an alternative. By chance I thought I would ask the “Live Chat” facility to see what they would suggest to compliment the feature wall tile we had chosen.

I thought it would end up just being a bot I spoke to , but no it was a real person called Luc. He suggested the tile that we had already chosen and I explained that I understood there was an issue with colour variance. He was able to source for me the correct size tile and colour that I wanted and he had suggested, from a returned order that was in excess and had literally just been returned into stock . Fortunately we only wanted a small area of coverage and there was sufficient to do our job.

Our fitter contacted and ordered the stock and even the manager in our local store was amazed, as it had literally just come back into stock.

So very very happy with a great efficient service - thank you so much Mandarine Stone and particularly Luc !

I’ve popped into the Cardiff store and telephoned on a number of occasions recently, and every single member of staff I’ve dealt with has been so friendly, polite and genuinely helpful.

They’re incredibly knowledgeable and, importantly for a very decision-fatigued customer like me, not afraid to offer their own opinions and advice when asked! It made choosing everything so much easier!!

I also travelled to the Monmouth store to collect my order and had exactly the same experience there - the team were superb.

Really impressed with the service from Mandarin Stone throughout and wouldn’t hesitate to recommend them!

Ordering easy, and delivery very quick exactly as the website said. Would highly recommend.

Good product and communication

The team at the Petersfield branch was so incredibly helpful, knowledgable and efficient during our project - couldn't recommend them highly enough

The usual high level of Mandarin Stone helpfulness and efficiency

I cannot praise Mandarin Stone enough - when I needed additional tiles with a short turn around staff were incredibly helpful and managed to ensure my project remained on track. The tiles themselves are gorgeous and the staff are really lovely. Great company! Chantelle in the head office really went above and beyond to help, and I'm incredibly grateful.

I had a great experience with Mandarin Stone. Thank you for cooperation and help! Love the product.

Harrogate store, and Anna, were so helpful great advice right through the process, including organising delivery to a tricky access! Lovely quality tiles About to order more from Mandarin

Lovely tiles, carefully delivered. My order came quickly. And in spite of the fact that the company said they would absolutely NOT bring the tiles inside the house for me, the lovely driver did just that.

Good price, good service. Delivery within a tight time frame. All good

Just laid down the tiles. It looks good.

Samples arrived promptly, well packaged and clearly labelled.

We have bought tiles from Mandarin Stone in the past. Great quality and a lovely selection. We needed a small amount to complete a small additional area. Celeste was so helpful in tracking down what we needed although they were discontinued. Fantastic, efficient customer service.

Great product but could of added more information to purchase such as type of adhesive and grout required.

Used mandarin stone over the years for bathrooms and patio. Always happy with the quality and design of tiles