Third time I’ve used this company. Their helpline has been amazing and the products, especially the DRO’s are of incredible quality. You DO get what you pay for. Overall 10/10
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Machine DRO went above and beyond to get me back up and running again after my local DPD depot failed to deliver. Once I alerted them to my problems with the courier they immediately contacted DPD... Zobacz więcej
Machine-DRO have a great range of measuring devices and had one that suited my needs perfectly. The scale is fitted to my cross slide mounted on its side which is why I wanted a remote display. It... Zobacz więcej
Reakcja na opinię
All parts there on arrival. Comprehensive fitting instructions and DRO manual and both in good English not pidgin Chinese. Fitting in hand, waiting for fresh taps, not a good time for breakages but lo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Machine DRO, we specialise in supplying an extensive range of high-quality Digital Readout (DRO) systems for machine tools and woodworking machinery. Our products include our own premium M-DRO brand, alongside trusted names such as Easson, Newall, Mitutoyo, Acu-Rite, and Wixey.With our head office and engineering facilities based in the United Kingdom, we are committed to providing the reliability and durability expected of UK manufacturing, while maintaining highly competitive pricing to meet the needs of our customers.
Dane kontaktowe
Pindar Road, EN11 0BZ, HODDESDON, Zjednoczone Królestwo
- +44 (0) 1992 450 780
- sale@machine-dro.co.uk
- www.machine-dro.co.uk
4,6
Doskonała
111 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very impressed with service.
Found what I required on their web site and ordered. Got an a fast reply accepting order. Was notified very soon that order had been delivered to carrier and a tracking number given. Order arrived in a very quick time and as described and well packaged and in good order. I was very impressed with the service as the parcel had to travel from UK to New Zealand.
2 października 2025
Opinia niezależna
Nice display that does the job.
Machine-DRO have a great range of measuring devices and had one that suited my needs perfectly. The scale is fitted to my cross slide mounted on its side which is why I wanted a remote display. It's working beautifully!
Placing an online order was easy and had the reassurance of being a known UK supplier. Delivery was prompt and the price competitive.
Overall good job!
29 września 2025
Odpowiedź od Machine-DRO
Thank you for the kind feedback David, we're always pleased to hear when customers find our products suit their needs and have an easy experience when purchasing on our website. We appreciate your trust in using us as your UK supplier and we look forward to supporting you in the future! Thanks again!
I don’t have it yet!
25 września 2025
Odpowiedź od Machine-DRO
Hi Michael, thank you for taking the time to leave a review. We’re sorry to hear you haven’t yet received your order. Upon checking, we can confirm that delivery has been completed. We’d appreciate it if you could update your review once you’ve had the chance to use the product and reflect on your overall experience with us. Thank you again for your feedback.
Odpowiedź od Machine-DRO
Thank you for your feedback. We’re pleased you’re happy with the fast turnaround and delivery.
The delivery was really fast.
9 września 2025
Odpowiedź od Machine-DRO
Thank you for your feedback. We’re glad the delivery met your expectations for speed.
I regret buying from this lot - But they did redeem themselves.
I regret buying from this lot
Paid extra for next working day - Did not arrive
No communication from them at all just automated messages.
Update After contacting company
I contacted the company and Lauren very quickly sorted out the issue and shipped a few days later. Arrived OK and as expected. Was a bit surprised how respoinsive they where so would use again.
16 września 2025
Opinia niezależna
Odpowiedź od Machine-DRO
Thank you for your feedback. We apologise for the initial delay and lack of communication. We’re glad Lauren was able to resolve the issue quickly and that your order arrived as expected. Your comments help us improve our service and communication for future orders.
Odpowiedź od Machine-DRO
Thank you for your feedback. We’re glad you’re happy with the price, shipping speed, and packaging.
Great Customer Service
The M-DRO display I have on my lathe is a top quality product easy to use, clear and accurate. But as with anything the true test is when you have a problem, I had been using the DRO for a couple of years but never needed to use the tool library anyway the need arose and I couldn’t get it to work, it was coming up with random positions for the various tools. An email was sent and answered promptly with a couple of things to check which I did but to no avail. I was asked to return the DRO for investigation which I did. It had the software re flashed and was returned to me working perfectly. I was expecting an invoice as the DRO was out of warranty but the work and return postage to me was free of charge. Great customer service which exceeded my expectations. Thank you.
18 sierpnia 2025
Opinia niezależna
Odpowiedź od Machine-DRO
Thank you for sharing your experience Dave. We are delighted the team could get your DRO back up and running smoothly and that the support went beyond expectations.
Odpowiedź od Machine-DRO
Thank you for your review. We are pleased you found the price competitive and delivery quick.
Odpowiedź od Machine-DRO
Thank you for your review. We are glad you were satisfied with the delivery, products, and guides.
Odpowiedź od Machine-DRO
Thank you for your continued trust Sergiu. We are glad to hear your second purchase went smoothly and that everything met your expectations. Your loyalty is appreciated. Thanks again!
DRO Installation
Purchased a lathe DRO kit some time ago. It all arrived well packaged and complete with comprehensive instructions. A while later I had some accuracy issues and despite it being some time since installation, machine-DRO have been very proactive in assisting me to identify and fix the fault.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Machine-DRO
Thank you for your feedback. We're glad your DRO kit arrived safely and that our team could help resolve the accuracy issue. We’re always here if you need further support.
I found your service prompt and…
I found your service prompt and efficient with a good delivery schedule good quality products
21 lipca 2025
Odpowiedź od Machine-DRO
Thank you for the kind Review!
Quick service.Excellent caliper!
Quick service.Excellent caliper!
well wrapped and arrived in good condition.
Works well !!
FIVE STARS!!
21 lipca 2025
Odpowiedź od Machine-DRO
Thank you for the kind Review!
Odpowiedź od Machine-DRO
Thank you for the kind review!
Digital Micrometer and dial caliper purchase
I was looking for a dial caliper and a digital micrometer, after looking on line these were the best value devices.
The delivery was prompt, on time and well packaged.
Both the dial caliper and the micrometer met all my expectations and I am very pleased with them both.
The service provided by Machine-DRO was great.
27 maja 2025
Odpowiedź od Machine-DRO
Thank you for your detailed review and kind feedback Simon. We're pleased to hear that you found great value in our dial calipers and digital micrometers. We appreciate your support and hope to serve you again in future.
Excellent customer support
Having just bought an ex display DRO from the company on eBay, I asked separately for a PDF copy of the DRO’s instruction manual. This was supplied very rapidly to me - a sign of excellent customer support!
27 maja 2025
Odpowiedź od Machine-DRO
Thank you for the kind review, we take pride in the level of customer service we provide, we understand the level of technical specification our products have, so we always try to provide support where we can. Thanks again!
Good quality product
Good quality product, early delivery, everything as it should be. Well done. 👍
28 kwietnia 2025
Odpowiedź od Machine-DRO
Thank you for the 5 star review :)
Super fast dispatch.
Super fast dispatch.Good range of prices,quality and features for tools to match user requirements..
2 maja 2025
Odpowiedź od Machine-DRO
Thank you for the review Clyde :)
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