My comments pertain to Lili Paul RN. Lili has years of nursing experience and comes to my home for an hour every fortnight. She is always punctual, is a very competent nurse who carefully takes and re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I need a lot of help with fixing things with my hands Arthritis Opening cans etc Leone is good company She can talk about anything Helps me buying groceries and manages heavy loads easily
From first contact with Mable via recruitment through to commencement of a support worker and ongoing management, the process is smooth, well automated and timely. Not hoop jumping which happens so... Zobacz więcej
The irony of my legal full first name being displayed automatically next to the review...please change the preferred name options so when any interaction happens, I actually get called the name... Zobacz więcej
Informacje dotyczące firmy
- Pomoc w domu
- również w kategorii:
- Opieka nad osobami starszymi
- Organizacja wspierająca osoby niepełnosprawne
Napisane przez firmę
Mable enables older Australians and people with disability to connect directly with independent care and support people in their local community.
Dane kontaktowe
Sydney, Australia
- 1300736573
- info@mable.com.au
- www.mable.com.au
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Getting matched with awesome carers
Getting matched with awesome carers. My two carers are partners, one is my gardener and one is my cleaner. They are awesome, my gardener discusses everything with me about the garden’s progress and gives me advice as well. My cleaner is always willing to do a bit extra time if I need it, Mabel allowed me to get these two. The fact we pay Mabel and they pay the carers direct is so easy.

Odpowiedź od Mable
Fast sign up& Slow follow up
Fast sign up - but follow up has been a challenge & disappointed my worker has taken over 2 weeks to be paid & the time it takes him yo sign out after completing the work.

Odpowiedź od Mable
Found some really great support…
Found some really great support workers. The app needs a little work though as I find myself deleting duplicate sessions or having to re-create sessions previously set. Mable is class because I found 2 really responsive support workers who have been great so far with the communication and one has attended work and it has been a great experience so far.

Odpowiedź od Mable
SUPPORT WORKERS BEWARE
As a support worker who gives my clients 100%. I’m very disappointed by the support offered by Mable and the lack of follow up’s regarding various invoices that are unpaid being over 1 month old. I’ve now spent more time on the phone being passed around by Mable staff, than doing any work on the platform. If I’m lucky to get through when I call, each person I speak to, all advise something different, while defensive and dismissive. They couldn’t care less that I have hours and hours worth of invoices that are sitting unpaid. Clients have also said they can’t seem to find my details in order to pay me. It really doesn’t seem like they run an organised company and as a support worker, it’s not worth the hassle dealing with Mable, as the client can ignore the payments and Mable can’t do much about it.

Odpowiedź od Mable
Johnny was a very caring and sensitive…
Johnny was a very caring and sensitive person and made my husband. ROGER feel comfortable. He managed to engage him in conversation which was wonderful and he has a very kind demeanour.

Odpowiedź od Mable
I don' t like the the new app
I don' t like the the new app. I have trouble longing in most of the time

Odpowiedź od Mable
Looking for a great Support Worker? Look no further than Mabel
Mable allows you to provide details of exactly what support services you need and my limited but personal experience has shown that the support staff that they offer you seem to suit all the qualities and qualifications you are looking for in a person that will be helping you in what can be a very personal capacity. The standards of the support worker profiles that I read through were of the highest quality and it was actually quite difficult to decide on which person to select. The administrative side of Mabel is also very good: extremely helpful, knowledgeable, pleasant to deal with and receptive. I will definitely be using the services of Mabel again. Thank you.

Odpowiedź od Mable
Marketed as professional but lacked it largely
I will preface with saying that my ndis plan manager hadn't paid it after several times informing the worker and platform of this. It was the platform and the support worker responsibility to ammend it in a prompt manner to avoid this. Which neither had done. So the platform lack of efficiency is what failed and what I have paid for. Therefore I will continue to not recommend this service. Very disappointing.
The platform is marketed as a way to find professional and verified people. It also markets its admin team as supportive. While I did find a good support worker, I was let down by the admin side of things where the employee wasn’t paid from Mable due to incorrect information. As a result I was left abruptly without necessary supports. This significantly impacted my daily life.I would be happy to pay a fee if the job they did demonstrated efficiency but sadly not.
I also encountered some very unprofessional and unethical situations that were not resolved or monitored.
As a result I would encourage people to look at alternative pathways for their support needs.

Odpowiedź od Mable
Help is available however how to connect with a party to take care if the funds and rebates
Knowledge and able to direct to a second party to assist with age care funds and rebates .also making things happen fast love you can a meet a greet with support workers and select the team to work with your family member.maybe more advertising regarding Mable as this would benefit more families.Thanky you

Odpowiedź od Mable
THE INDIVIDUALS ARE FICKLE DURING…
THE INDIVIDUALS ARE FICKLE DURING INTERVIEW AND THUS UPON EMPLOYMENT THEY BECOME DEMANDING SINCE THEY DID NOT LISTEN WELL DURING INTERVIEW AND ALL NOT ENGLISH SPEAKING FIRST LANGUAGE AND DIFFERENT CULTURES MAKE IT HARD AND THE PRICES ARE VERY HIGH TO MY BUDGET VS THEIR ABILITIES.

Odpowiedź od Mable
I really appreciate being able to…
I really appreciate being able to handle my own care.

Odpowiedź od Mable
Professional, honesty, user friendly.
I have found Mable to be very professional in the way they run their business. Very user friendly and would highly recommend them,

Odpowiedź od Mable
I am very happy with Mable
I am very happy with Mable.
I feel great communication, support & instructions are very important to me.
Mable does the above very well.

Odpowiedź od Mable
Mable has made it easy to find the support for me.
Mable has made it easy to find the right support for me. It's been simple to access, set up and Niki from Mable has been right there, calling me to encourage & support me at all the right times.
I have 2 beautiful ladies supporting me now and it's been a great experience, even at the times that felt scary and I was unsure of what I was doing. I'm so glad that I went through them.

Odpowiedź od Mable
Once Mable is set up it is easier to…
Once Mable is set up it is easier to view worker's hours, approve and then submit to NDIS.

Odpowiedź od Mable
Easy to set up an account and find…
Easy to set up an account and find quality support workers that meet my needs. Absolutely love that can do entirely within App and don't have to hear any sales pitches etc. Great service

Odpowiedź od Mable
Found the app easy to use & was able to…
Found the app easy to use & was able to find some good candidates, gives peace of mind knowing that they have all been vetted & carry relevant insurance etc. Im looking forward to not having a different person sent every time, therefore can build trust & relationship. Very reasonable rates too

Odpowiedź od Mable
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







