Went in looking for my daughters 16th birthday present her first pandora bracelet.The lady who served me was lovely,patient and very knowledgeable unfortunately I didnt get her name showed me lots of... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Called in yesterday to the Beverley shop for a ring for myself. Was served by a lady called Leanne. She was so helpful and patient. Never rushed me until I found the ring I wanted. Such a pleasant ex... Zobacz więcej
I came into store to purchase a gift for a friend's birthday.. Lovely young girl said her name was Molly. She was very knowledgeable and helped me find what I needed. Walked out the shop with the p... Zobacz więcej
Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Dane kontaktowe
PO BOX 614, HU9 9PP, Kingston Upon Hull, Zjednoczone Królestwo
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Luxe by Hugh Rice
Really happy you loved the shopping experience with us. Thank you.
Item exactly as described
Item exactly as described, packaged beautifully and extremely quick delivery.
7 lutego 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Odpowiedź od Luxe by Hugh Rice
We are really pleased you were happy with the service. Thank you!
Bought as Birthday present.
Bought as. Birthday present.recipient delighted with the watch and its design.
Speedy delivery, box also contained everything required included printed return label should the watch not have been suitable.
Great service would happily recommend t family and friends. 👍
5 lutego 2024
Odpowiedź od Luxe by Hugh Rice
We are thrilled to be able to assist you in finding the perfect watch. Thank you so much for taking the time to leave this great review.
Great service fast shipping
Very pleased will definitely be using again, I made a mistake ordering and needed to change it, very responsive and friendly service fixed my mistake no problem
16 lutego 2024
Odpowiedź od Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
Advertising Items Not In Stock
Advertising items on website which they do not have in stock, ordered Thursday PM and email received Monday AM stating no stock
19 lutego 2024
Opinia niezależna
Odpowiedź od Luxe by Hugh Rice
We are very sorry for any inconvenience caused. We work hard to ensure our stock levels are correct however our system cannot always update stock levels instantaneously and occasionally a stocking error can occur,
Impressive
Very good website for easy online ordering.
Delivered very quickly ⭐️
Loved the ring ⭐️⭐️
9 lutego 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service and the product
Amazing service and value
Amazing service and value, will definitely be back in the future!
6 lutego 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for sharing your online experience. We are look forward to your return visit.
Excellent, kind and helpful staff. Beautiful stock.
I just wanted to say a special thank you to Elizabeth the Manager at Beverley Luxe. She has now helped me with solving two problems with such kindness. My husband’s 60th birthday present was such a worry and with her help it became a real joy to give him the present I brought from Luxe. The customer service is warm, friendly, professional and exemplary. I can honestly recommend this shop to anyone. You won’t be disappointed. X
10 lutego 2024
Opinia niezależna
Odpowiedź od Luxe by Hugh Rice
We are delighted to hear that you had such a great experience in store. We will be sure to pass your lovely comments on to Elizabeth. Thank you so much for your 5* review and for sharing this.
Sent to wrong address an when told…
Sent to wrong address an when told them thay was not helpfully at all
6 lutego 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for sharing your experience, we are sorry to hear about this situation you experienced with your order. We value any type of feedback as it helps us to improve the online service.
Have ordered from Luxe a couple of…
Have ordered from Luxe a couple of times and never disappointed. From ordering to receiving it was a hassle free and quick service. A very very happy satisfied customer.
13 stycznia 2024
Opinia niezależna
Odpowiedź od Luxe by Hugh Rice
Brilliant to hear you had a good shopping online experience, thank you!
Odpowiedź od Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Lovely Pandora ring
Very happy with purchase, genuine ring at great price and lovely presentation.
31 stycznia 2024
Odpowiedź od Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review,
Great service and really fast delivery
Great service and really fast delivery, unfortunately I have had to return the item due the size but it was a seamless transaction and they answered my email quickly, I would buy from them again
18 stycznia 2024
Odpowiedź od Luxe by Hugh Rice
Thank you so much for your 5* review and for sharing your experience
Odpowiedź od Luxe by Hugh Rice
That's wonderful. Thank you.
Would highly recommend
Easy ordering and excellent customer service when I called with a query.
16 stycznia 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Odpowiedź od Luxe by Hugh Rice
Thank you so much for taking the time to leave this great review,
Lovely charm
Lovely charm. Great price. Very quick delivery. Website very easy to use
12 stycznia 2024
Odpowiedź od Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
Bad communication and service
12 stycznia 2024
Odpowiedź od Luxe by Hugh Rice
Thank you for sharing this, we are sorry to hear about this situation you experienced with your order. Can you please expand on your comments so our team can look into this. We value any type of feedback as it helps us to improve the on-line service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.