The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrat... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Zobacz więcej
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Zobacz więcej
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Auree Jewellery
Napisane przez firmę
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Dane kontaktowe
London, Zjednoczone Królestwo
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4,9
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service
Great service, rushed service when I needed a ring on short notice. Highly recommend!
30 marca 2026
A rarity in modern times
The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrates the benefits of purchasing from a small business with a personal touch. Highly recommended.
16 kwietnia 2026
Opinia niezależna
I loved the great quality of this…
I loved the great quality of this jewelry. It was given as birthday presents for my granddaughters. I will be buying from this company again.
20 marca 2026
Sofia silver necklace
Sofia silver necklace
And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over the years for my daughters and myself and have always been very happy with the quality of the jewellery and the helpfulness of everyone at Auree.
26 marca 2026
Amazing customer service and products.
30 marca 2026
Opinia niezależna
Unfortunately my bracelet broke but the…
Unfortunately my bracelet broke but the customer service was incredible and I had a new one sent out to me within two days of contacting them! Amazing customer services! Will 100% buy from them again!
25 marca 2026
Opinia niezależna
The bracelet was lovely albeit a little…
The bracelet was lovely albeit a little tight on my wife's wrist.
I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was back in a few days!
My only comment being it might be a good idea to give size options so that people can choose a longer bracelet in necessary.
18 lutego 2026
This company has truly excellent…
This company has truly excellent customer service. Fast delivery and so responsive when you contact them.
10 lutego 2026
Odpowiedź od Auree Jewellery
So pleased you love your Auree Jewellery, we hope to see you back again soon! Best, Auree
Great jewellery
I love Auree jewellery. It’s great quality and stands up to the test of time.
23 lutego 2026
Odpowiedź od Auree Jewellery
Thank you so much for your kind words, really does mean a lot! Best Auree
Excellent customer service
Excellent customer service, quick response and very helpful.
5 marca 2026
Opinia niezależna
Odpowiedź od Auree Jewellery
So glad we were here to help! As a small team that really means a lot. Best, Auree
Ordering very efficient
Ordering very efficient. But necklace received was much smaller and thinner than shown.
27 stycznia 2026
Odpowiedź od Auree Jewellery
Dear Joan, we are so pleased to be able to help you over email regarding the chain you ordered not being what you expected. The nature of selling online means it can be hard to represent size and scale and so we have three photographs and always offer a 100 days free return. If there is anything further we can do to help, please do not hesitate to get back in touch via email. Best, Auree
Odpowiedź od Auree Jewellery
Thank you so much! We hope the earrings are a great success! Best, Auree
I've bought several items from Auree…
I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.
29 stycznia 2026
Odpowiedź od Auree Jewellery
Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x
Very beautiful ring at a wonderful…
Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.
23 stycznia 2026
Odpowiedź od Auree Jewellery
So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x
A great experience!
I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!
23 stycznia 2026
Odpowiedź od Auree Jewellery
You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x
I am really pleased with my lovely…
Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.
21 stycznia 2026
Odpowiedź od Auree Jewellery
Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.