The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrat... Zobacz więcej
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Zobacz, co mówią recenzenci
Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Zobacz więcej
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Zobacz więcej
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Auree Jewellery
Napisane przez firmę
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Dane kontaktowe
London, Zjednoczone Królestwo
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4,9
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Auree Jewellery
Hooray! Auree x
I had been looking at these earrings…
I had been looking at these earrings for a while. Auree were efficient in emailing me when they were back in stock.
29 września 2025
Odpowiedź od Auree Jewellery
So pleased you managed to get the earrings you wanted! Auree x
Another beautiful piece of jewellery from Auree
Auree is a lovely company to buy from. Excellent quality jewellery and first class customer service. Always very satisfied with products and also happy with the extremely efficient service from order to delivery.
26 września 2025
Odpowiedź od Auree Jewellery
Thanks so much for your kind review and we're thrilled to hear you enjoy shopping with us. Auree x
Odpowiedź od Auree Jewellery
Thank you! Auree x
Odpowiedź od Auree Jewellery
Thanks so much Natalie, we're so happy that the gift was well received! Auree x
Excellent service reasonable price
Easy ordering on line, very fast delivery service with information as to where and when parcel is being delivered.Beautiful packaging, items are reasonably priced but look more expensive. Excellent service. Thank you
10 września 2025
Odpowiedź od Auree Jewellery
Thanks so much for your review and we're thrilled to hear you enjoyed shopping with us! Auree x
Odpowiedź od Auree Jewellery
So pleased you enjoyed shopping with us! Auree x
Superb quality and service
Ordered a gold Russian wedding ring in a special size using the free ring sizer sent to me for free. I’m delighted with the ring quality and cannot praise the service more highly. Delivery was quick and lovely packaging including the complimentary gold cloth. Will definitely recommend to friends and family and order from Auree again.
15 września 2025
Opinia niezależna
Odpowiedź od Auree Jewellery
We're delighted that you love your ring so much and enjoyed shopping with us! Thank you so much for your review. Auree x
Excellent experience
Excellent experience! I was so pleased when I saw the earrings I’ve ordered. A simple stud but a good size and very well made. Also the stone is such a good quality. It was a present and the recipient was very pleased with them.
1 września 2025
Odpowiedź od Auree Jewellery
We're thrilled that you enjoyed shopping with us and the gift was well received! Auree x
Beautiful jewellery
My beautiful earrings arrived super quickly and beautifully wrapped: thank you!
18 sierpnia 2025
Odpowiedź od Auree Jewellery
We're so pleased you are happy with the earrings! Auree x
Absolutely brilliant company
Absolutely brilliant company! They accidentally sent me watch straps without the watch but were on the case immediately when I notified them and the watch soon arrive. I love their Jewellery and the personal attention.
18 sierpnia 2025
Odpowiedź od Auree Jewellery
Thank you so much Penelope! We're always very happy to help and so pleased we were able to get this all sorted for you quickley. Auree x
The aftercare service I received was…
The aftercare service I received was fantastic. Thank you so much to all at Auree for sorting out for me.
14 sierpnia 2025
Odpowiedź od Auree Jewellery
You're very welcome and thank you so much for shopping with us! Auree x
Beautiful jewellery
Beautiful jewellery. Arrived quickly with hand written gift note. Would definitely use this again 👍
29 lipca 2025
Odpowiedź od Auree Jewellery
Wr're delighted to hear that you enjoyed shopping with us! Auree x
Odpowiedź od Auree Jewellery
So pleased you were happy with your order and enjoyed shopping with us! Auree x
Sent through a free ring sizer so I can…
Sent through a free ring sizer so I can guide my husband to the correct anniversary gift! Thank you Auree!
5 sierpnia 2025
Odpowiedź od Auree Jewellery
You're very welcome! We hope you enjoy your gift! Auree x
Photos were a true representation of…
Photos were a true representation of necklace and earrings. Quick delivery.
4 sierpnia 2025
Odpowiedź od Auree Jewellery
Thank you so much. Auree x
Odpowiedź od Auree Jewellery
Thank you. Auree x
Beautiful jewellery
It’s always so difficult to choose, everything is so beautiful! I have a number of pieces now and get lots of compliments.
30 lipca 2025
Odpowiedź od Auree Jewellery
We know how you feel! So pleased you love our pieces and thank you for your kind words. Auree x
Great after sales service
One of the posts on my earrings broke unexpectedly. Auree were brilliant in their after sales service. I sent the earrings back, unfortunately it could not be repaired so I was offered a replacement. Really pleased.
23 czerwca 2025
Opinia niezależna
Odpowiedź od Auree Jewellery
So glad we were able to help. All our jewellery is coved by our five year guarantee so if there's ever a problem we're here to help. Hope you are enjoying wearing your earrings once again. Best Auree
What a customer service
Bought russian style ring as pressies for my missus. It was size too big. Emailed customer service asking for return and exchange for size smaller. They were happy to assist and I returned ring. New one arrived pretty much immediately. I really appreciate your help guys!
9 czerwca 2025
Odpowiedź od Auree Jewellery
Very happy to have helped and so pleased the ring has been well received! Auree x
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