The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrat... Zobacz więcej
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Zobacz, co mówią recenzenci
Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... Zobacz więcej
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... Zobacz więcej
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Auree Jewellery
Napisane przez firmę
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Dane kontaktowe
London, Zjednoczone Królestwo
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4,9
Doskonała
2 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Auree Jewellery
We're thrilled to hear you enjoyed shopping with us and are enjoying your earrings! Auree x
Another beautiful piece of jewellery
Another beautiful piece of jewellery! And fast delivery!
12 czerwca 2025
Odpowiedź od Auree Jewellery
Thank you so much and we're so pleased you love your jewellery! Auree x
As always an excellent service from…
As always an excellent service from start to finish.
12 czerwca 2025
Odpowiedź od Auree Jewellery
Thank you so much! Auree x
My St Ives earrings were stunning
My St Ives earrings were stunning! I love them and on a previous product that I needed a refund, Catherine on the phone was very prompt and professional. I am happy and I give them in overall 10 out of 10!!
Despina
11 czerwca 2025
Odpowiedź od Auree Jewellery
Very happy to have been able to help and find you some earrings that you love. Auree x
Beautiful things!
Beautiful things and beautifully packaged. Quickly delivered. Hope they keep up the watches too!
9 czerwca 2025
Odpowiedź od Auree Jewellery
Note re the watches and we're so pleased you are happy with your order! Auree x
Odpowiedź od Auree Jewellery
Thanks so much for your review. Auree x
Another beautiful piece of jewellery to…
Another beautiful piece of jewellery to add to my collection from Auree. As usual, brilliant service, very fast delivery, beautifully packaged and always quick to respond to any queries. A very happy customer!
24 kwietnia 2025
Odpowiedź od Auree Jewellery
We're so pleased to hear how much you like your Auree pieces and thank you for your review! x
Beautiful jewellery and an excellent…
Beautiful jewellery and an excellent personalised service.
17 maja 2025
Opinia niezależna
Odpowiedź od Auree Jewellery
Thank you so much! Auree x
Amazing pair of earrings. ✨️
I bought a simple but so beautiful pair of earrings from AUREE, about one month ago! They came fast and in a nice package, every detail made the experience special, overall.
Since they arrived I were them every day,(I took them off at sleep and in the shower). I have to say that when I placed the order I was a bit worried because normally all the earrings are painful in my ears, but it wasn't the case with those frum AUREE.
I truly recommend taking a look on their website.
My experience was amazing overall.
22 kwietnia 2025
Odpowiedź od Auree Jewellery
We're so pleased the earrings are a success and thank you for your review! Auree x
Beautiful earrings
Beautiful earrings! Exactly what I was looking for and lovely packaging. Delivery was next day!! Sooo happy! Would highly recommend
25 kwietnia 2025
Odpowiedź od Auree Jewellery
Thrilled to hear that you love your earrings Tracy! Thanks so much for your kind words. Auree x
Very helpful and friendly response by…
Very helpful and friendly response by phone to a query about delivery time and the necklace is gorgeous! Beautifully packaged and arrived the next - thank you so much!
24 kwietnia 2025
Odpowiedź od Auree Jewellery
Hi Nicola, thanks so much for your review - it's so lovely to hear that you enjoyed shopping with us and are happy with your jewellery. Auree x
I wasn't sure what size ring to order…
I wasn't sure what size ring to order so emailed a request on a Sunday for a ring sizer. It came within a few days with an information leaflet about Russian wedding rings. I was particularly interested in the width of each ring.
I placed the order and it arrived quicker than I'd expected. The ordering process was very straightforward and I was able to track the delivery.
The ring is beautiful, so well made and even came with a silver cleaning cloth (nice touch).
A very very happy customer.
Thank you!
7 kwietnia 2025
Odpowiedź od Auree Jewellery
We're so pleased to have been able to help and thrilled to hear you find something you love! Auree x
The order arrived quickly.
The order arrived quickly, and I was delighted with it . The moonstone has lovely colours going through it.
16 kwietnia 2025
Odpowiedź od Auree Jewellery
Thank you so much for your review Susan! Moonstone is one of our favourites too! Auree x
My purchase arrived really quickly…
My purchase arrived really quickly and was lovely.
11 kwietnia 2025
Odpowiedź od Auree Jewellery
So pleased you enjoyed shopping with us! Auree x
Quick delivery and great product
10 kwietnia 2025
Odpowiedź od Auree Jewellery
Thank you so much! Auree x
Silver Pendant
The item arrived on time and was well packed, however, I was disappointed with the size of the stone in the pendant, the illustration on your site made it look much larger. My Granddaughter chose it for her 30th birthday I only hope she is not disappointed when she opens the box.
8 kwietnia 2025
Odpowiedź od Auree Jewellery
Thank you so much for your review and we're sorry to hear the pendant wasn't quite what you were expecting. We do hope your granddaughter loves it but if not please don't hesitate to contact us so we can help her choose something else if needed. Auree x
Great service and product
Delivery good but the product wasn’t quite what was pictured with the length but this was quickly resolved. Amazing customer service
31 marca 2025
Odpowiedź od Auree Jewellery
Thank you so much and we're so pleased you enjoyed shopping with us. Auree x
Very helpful service and lovely to deal…
Very helpful service and lovely to deal with. Love the necklace
21 marca 2025
Odpowiedź od Auree Jewellery
Thank you so much for your review and we're so happy that you love your necklace! Auree x
Excellent service
Excellent service, excellent product. Earrings for my wife's birthday and she loves them.
19 marca 2025
Odpowiedź od Auree Jewellery
Thank you so much and we're so pleased to hear the earrings were well received! Auree x
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