Love2laundry Recenzje 

6418
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Please do not use this company!! My clothes (amongst other customers) were burned over two years ago and no one has received compensation nor they provided an update in over a year. They completely IG... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Would 100% recommend this company, their pick up was prompt and they were transparent with their pricing. When there needed to be a rescheduled delivery, Harry Johnson from customer service was great... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Super impressed with this laundry service! The pickup and delivery are so quick, and everything comes back smelling amazing. Harry Johnson was super accommodating and friendly when I called to update... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I honestly couldn’t fault this experience. The clothes arrive when they say they will. Clean. Dry and folded. My life is so much easier using this service. Highly recommend

Reakcja na opinię

Informacje dotyczące firmy

  1. Pralnia chemiczna
  2. również w kategorii:
  3. Naprawa obuwia
  4. Pralnia
  5. Usługa kurierska
  6. Usługi krawieckie
  7. Usługi pralnicze

Napisane przez firmę

About Love2Laundry Love2Laundry is a UK-based on-demand laundry and dry cleaning collection and delivery company, founded in 2014. The company provides professional laundry, dry cleaning, ironing, wash and fold, bedding cleaning, curtain cleaning, alterations, shoe repairs and specialist garment care for households and businesses. Customers can book a collection through the Love2Laundry website or mobile app, choose a suitable time slot, and have their items collected from their door. Orders are cleaned through Love2Laundry’s professional garment care network and returned to the customer’s address. Standard turnaround is typically 24 to 48 hours, depending on the service, location, order size and item type. Same-day collection and express turnaround may be available in selected areas. Love2Laundry serves customers across London and selected UK cities, including Birmingham, Manchester, Oxford, Bolton and Bury. Service availability depends on postcode coverage. Our services include: Dry cleaning for suits, dresses, coats, delicate garments and formalwear Laundry and wash and fold for everyday clothing Ironing for shirts, trousers, bedding and household items Duvet, pillow, blanket and bedding cleaning Curtain cleaning and household textile cleaning Wedding dress and occasion wear cleaning Alterations and clothing repairs Shoe cleaning and shoe repair services Commercial laundry, linen rental and dry cleaning for businesses Love2Laundry also supports business customers, including hotels, serviced apartments, Airbnb and short-term rental operators, gyms, spas, restaurants, offices and other commercial clients. Business services can include scheduled collections, account management, volume pricing, linen and towel laundry, staff uniform cleaning, guest laundry and recurring laundry support. Since 2014, Love2Laundry has served customers across the UK and has received more than 6,000 customer reviews on Trustpilot. Customers use Love2Laundry for convenient online booking, door-to-door collection and delivery, broad garment care services, commercial laundry support and responsive customer service. If an item does not meet the expected cleaning standard, customers can contact the Love2Laundry support team so the order can be reviewed and, where appropriate, re-cleaned in line with the company’s service policy. Website: love2laundry.com Customer support: info@love2laundry.com Phone: 020 3600 0296 Head office: 42 Albion Street, London, SE16 7JQ, United Kingdom

New customer? 25% off your first order — code TRYME25

Napisane przez firmę

London's on-demand dry cleaning & laundry service
We collect from your door and return within 24–48 hours. Dry cleaning, ironing, wash & fold, and duvet cleaning — all with free collection across London, Manchester, Birmingham and Oxford.
We also serve businesses — hotels, gyms & Airbnb hosts
Managed laundry and dry cleaning for hotels, gyms, spas, serviced apartments and Airbnb properties across the UK. Scheduled collections, account management, and volume pricing. Contact us at love2laundry.com/business

Free same-day collection guarantee

We collect from your door at no extra charge — same-day in most areas

We collect from your door at no extra charge — same-day in most areas
Every order includes free collection and free return delivery. Book before 10am and we collect the same day across London, Manchester, Birmingham, Oxford, Bolton and Bury. No hidden charges. No minimum order. If we miss your collection slot, your next collection is free. Every garment we clean is checked before it leaves our facility. If you are not completely satisfied with the quality of any item — dry cleaned, ironed, or laundered — contact us within 48 hours of delivery and we will re-clean it at no cost to you. No questions asked. Our standard turnaround is 24 to 48 hours from collection to delivery. Express same-day service is available on selected items. If your order is delayed beyond the agreed delivery window, we will apply a discount to your next order automatically — no need to contact us. Every item is priced clearly on our website and app before you book. No surge pricing. No hidden collection fees. No minimum spend. The price you see at checkout is the price you pay. If you find the same service cheaper elsewhere like-for-like, contact us and we will match it.

Dane kontaktowe

Promotion box for Love2laundry

Same-day laundry collection & delivery

Dry cleaning, ironing & wash-fold. Collected today, back tomorrow.

4,2

Dobra

Wynik TrustScore: 4 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(6418)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 464

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service

Great service, prompt, polite and good value

1 kwietnia 2026
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Christopher,

This is what we love to hear—thank you so much! 😊

Prompt, polite, and great value is exactly what we aim for every single time 🙌 We’re so glad we could deliver that experience for you!

Can’t wait to take care of your next order 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Great service, as usual

Collection, cleaning, delivery - they do exactly what it says on the tin... and all as smoothly as silk...

31 marca 2026
Logo Love2laundry

Odpowiedź od Love2laundry

HI Dean,

That’s music to our ears—thank you! 😊

Smooth, simple, and exactly as promised is what we’re all about 🙌 So glad everything felt effortless from collection to delivery!

We’ll keep it silky smooth for you every time 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Really great customer service team

I had a great experience with Love2Laundry thanks to Sarah from customer support.

I had an issue with a discount code not working when placing my order, but Sarah responded immediately, provided a solution, and manually applied the 15% discount without any hassle. She clearly explained that the refund difference would be processed and even confirmed it via email, which gave me peace of mind.

On top of that, I had a tight time window for collection, and Sarah went out of her way to contact the route team and make sure the driver would aim to arrive before 8pm. That level of attentiveness and willingness to help really stood out.

Overall, super efficient, friendly, and proactive service. Really appreciate the support—thanks again Sarah!

6 kwietnia 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Jian,

Wow—this is amazing to read, thank you so much! 😊

Sarah will be absolutely delighted to hear this 🙌 Going the extra mile to make things smooth and stress-free is exactly what we aim for, and it’s great to know she could turn things around quickly for you.

From sorting the discount to coordinating your collection window—that’s the kind of seamless, proactive service we love delivering 💙

Really appreciate you taking the time to share this, and we’re always here whenever you need us!

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

A professional and efficient service

A professional and efficient service. Thank you also to Aslam for his friendy and prompt delivery!

5 kwietnia 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Nick H,

Thank you for your kind words! We’re glad you found our service professional and efficient. Aslam will be happy to hear your appreciation for his friendly and prompt delivery 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Harry Johnson was very helpful

5 kwietnia 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Rachel,

Harry Johnson to the rescue! 🙌 So glad he was able to help—he’ll be smiling ear to ear when he hears this 😊

We’re always here for you whenever you need us 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Fabulous customer service from Harry…

Fabulous customer service from Harry Johnson

5 kwietnia 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Rafatul,

Fabulous customers deserve fabulous service! 😊 So happy to hear Harry Johnson delivered—he’ll love this shoutout 🙌

We’re always here to keep things smooth and stress-free for you 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Good service

Good customer service and cost- effective Laundry. Definitely recommend.

31 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Pradumn,

This means a lot—thank you! 😊 We’re glad you found our service both reliable and cost-effective. Really appreciate the recommendation 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Nice smile always get good service

1 kwietnia 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Dene,

Thank you! 😊 We’re so glad you’re happy with the service—and that smile makes it even better! Always here to help 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Good service

Good service, on time.

30 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Patrick,

Love hearing this—thank you so much! 😊 On-time and great service is exactly what we aim for, and it means a lot that you noticed.

We’re always here whenever you need us—can’t wait to serve you again! 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Great service!

23 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Arianna,

Thank you! We’re glad you had a great experience with our service 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Very good service

Very good service! Fast and efficient!

23 marca 2026
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Sammy,

Wow—thank you so much! 😊 We love hearing this! Fast and efficient is exactly what we aim for, and it means a lot that you noticed.

We’ve got your back anytime—just say the word! 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Great experience with Love2Laundry

Great experience with Love2Laundry. Sophia kept me updated throughout the process.
Picked up and delivered on time, within 24h as described. ⭐️⭐️⭐️⭐️⭐️

26 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Antonio,

Wow—this is amazing to hear! ⭐️⭐️⭐️⭐️⭐️ Thank you so much for sharing your experience 😊

We’re so glad everything was smooth from pickup to delivery and that Sophia kept you updated throughout—she’ll love hearing this!

We’ve got you covered anytime you need us 💙

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Excellent service and communication…

Excellent service and communication with Harry who was super helpful on the call. Good collection and delivery service

28 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Avni,

Thank you for your wonderful feedback! We’re glad you had a great experience with our service and communication. Harry will be happy to hear he was helpful on the call 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Clarity of services and commitment to…

Clarity of services and commitment to time

23 marca 2026
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Abhijit,

Thank you! We’re glad you appreciated the clarity of our services and our commitment to time 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5
Logo Love2laundry

Odpowiedź od Love2laundry

Hi MW,

Thank you! We’re delighted you found our service convenient and easy to use 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Noman Ahmed was amazing!

Noman Ahmed was very quick and professional to give me the service and help me with my order! Thank you!

27 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Deepak,

Thank you for your kind feedback! We’re glad to hear Noman Ahmed provided quick and professional service and helped you with your order. We truly appreciate it 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

Easy to use

Easy to use. Collected same day.

25 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Lindsay,

Thank you! We’re glad you found the service easy to use and appreciated the same-day collection 😊

Warm regards
The Love2Laundry Team

Oceniono na 5 z 5

They do a great job from pick up to…

They do a great job from pick up to drop off, this will be my second load

13 marca 2026
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Mandy,

Thank you for your continued trust! We’re glad to hear you’re happy with the service from pickup to drop-off. Looking forward to taking care of your next load too 😊

Warm regards
The Love2Laundry Team

Oceniono na 1 z 5

Terrible experience and service when I…

Terrible experience and service when I needed some event tablecloths and items washing, took 2 days and came back with lots of dirty marks on as if the items had not been washed, clearly no care had been taken as they had not event noticed. There was then no time to re wash so had to make alternative arrangements and the only compensation they would offer was a £10 credit which is useless as I would never trust them again and certainly not recommend them to anyone.

18 marca 2026
Opinia niezależna
Logo Love2laundry

Odpowiedź od Love2laundry

Hi Adele,

We’re really sorry to hear about your experience, especially given the urgency of your event. This is not the standard of quality or care we aim to provide.

We understand how frustrating it must have been to receive items in that condition and not have enough time for a rewash. Your feedback regarding both the service and the resolution offered has been noted and will be reviewed with the team.

Thank you for bringing this to our attention.

Regards
The Love2Laundry Team

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