Lighting Styles Ltd Recenzje 

165
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

It was a pleasure dealing with Lighting Styles - they are professional, reliable and responsive. We required goods to be shipped to Australia. They arranged everything for us and kept us up-to-d... Zobacz więcej

Oceniono na 5 z 5

Lighting Styles.co.uk - Absolutely first class company with old school hat customer service values! Nothing too much trouble. Efficient and friendly. Unfortunately the goods I ordered didn’t quite... Zobacz więcej

Oceniono na 5 z 5

We had an older light fitting fail so tracked down the original supplier for help. The lady at Lighting Styles Ltd could not have been more help and found me a modern alternative - and applied a hands... Zobacz więcej

Oceniono na 5 z 5

I BOUGHT AN EXTERNAL PIR LIGHT FOR MY FRONT PORCH FROM LIGHTING STYLES 23 MONTHS AGO. THE FIRST LIGHT FAILED AFTER 5 DAYS AND THEY REPLACED IMMEDIATELY WITHOUT ANY HESITATION. THE SECOND LIGHT HAS JUS... Zobacz więcej

Informacje dotyczące firmy

  1. Dom i ogród

Napisane przez firmę

UK Lighting Specialist - Supplies designer lighting for house and home together with architectural and professional lighting for commercial use. Extensive lighting ranges include bathroom lighting, outdoor lighting, low energy lighting and led lighting. Lighting design tips and advice on every page


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

165 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,8

Wszystkie recenzje

(165)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
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Oceniono na 5 z 5

Customer Service from Jonathan is of…

Customer Service from Jonathan is of the highest order. Despite the light fitting I purchased being 3 years beyond the warranty expire date he managed to obtain and supply a spare part free of charge; all in less than 24 hours. First Class.

26 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent!

Jon Fletcher at Lighting Styles Ltd went above and beyond, he managed to source a lightshade for us from Spain to replace a broken one in our new house even though the original light fitting was not purchased from them. The shade arrived within a few weeks and we are so pleased. Excellent customer service, well done!

18 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service

Amazing customer service.
We needed a replacement glass end for our large pendant landing light which had got broken.
The original light was not purchased from lightingstyles however after some online searching I phoned the company and spoke to Julie. Julie spent time finding the correct light and we exchanged many emails of photos and measurements to ensure they had the correct one.
It arrived well packaged and we are so pleased our statement light is now like new. Thank you Julie!

13 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Jon Fletcher provided great service!

After fitting my outdoor lights, which I ordered through the their website. Unfortunately 1 of the lights had a manufacturer fault (an issue that could not have been foreseen). I emailed the team at lightning Styles with my concern about the faulty light and within a very short time Jon Fletcher responded with great service and arranged for a replacement light to arrive to my address within 48 hours with an attached freepost label to return the faulty unit, and the new replacement light arrived as scheduled with no additional cost to myself or inconvenience.
Thanks Jon for the great service :)

30 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Jon Fletcher at Lighting Styles was…

Jon Fletcher at Lighting Styles was very helpful in our choice of lighting for our kitchen project. He was patient and gave good advice from our first contact through to the end. We would recommend them without hesitation.

10 maja 2024
Opinia niezależna
Oceniono na 3 z 5

always Look on the light side of life

You were helpful but I did not have time to send them back with new kitchen going in that would have been a week wasted also my grandson said it was one of the drivers I think that has helped DO NOT BUY ON LINE mike

29 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

Barry was really helpful with a query I had, really excellent customer service. Very quick turn around with the issue I had. I have already recommended Lighting Styles as I was so impressed with them.
Barry is a credit to the company
review by Sue @ K Jones Electrical

18 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Helpful and knowledgeable

I needed some advice and Barry was quick to respond. He was knowledgeable, friendly and helpful. The lights look great, just what I was looking for!

13 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent company excellent customer service!

Excellent company with excellent customer service support. Impressed!
(note: this comes from a critical, perfectionist person!)

Received a quick response to an initial question about the product, was informed promptly that part of my order wasn't in stock, but was most impressed with the excellent and pro-active approach when I was unable to install the devices on the SmartKnight app. Yes, it was frustrating to initially not to get the devices registered, but with help of their sales and tech team (big thank you to Barry, Mike, Peter and Julie!), I got it sorted. Am very much looking forward to having a relaxing and spa-like bath or shower with the multi colour lights installed and working!
No pics yet because the lights are bagged up ready for the ceiling to be painted.

7 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Bathroom mirror light

I placed a order for a mirror light unit. I spoke to julie in customer services who was very polite and professional.I was sent a email to inform me that the item i ordered was out of stock till the end of february which i'am more than happy to wait for.Iwas very impressed with the way my order has been handle so far with julie. Thank you michael

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service

I called yesterday and spoke with Julie in Customer Service. We needed a glass bowl for a pendant light which had broken. In stock and post yesterday. It arrived 09:30 this morning. Brilliant service.

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Wonderful customer service from Julie…

Wonderful customer service from Julie and Barry. Needed some replacement parts for a light I bought a couple of years ago and they were so helpful in quickly finding the part for me to order. Great service like this matters and will ensure I use Lighting Styles again.

23 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent

Excellent. Well, how helpful are these people. I have had excellent service and prompt response to queries, both by email and telephone. Here is a company who has not forgotten that customer service is of the upmost importance. Thank you Julie at lighting styles for all your help. Jo B Drybrook.

16 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Lost/Missing Stair Light Clips

I bought some stair lights in August 2023 but only installed them in January 2024 as we are slightly behind in the refurbishment of the interior of our house. When installing the 2nd last light, there was either a clip missing or it had removed itself when being pushed into its recess and would not sit flush with the wall.

Lighting Styles Ltd were emailed in the hope that they had spares for sale in stock, Jon replied very quickly stating they would get some in the post to me that day. Quite extraordinary service considering that I had only supplied my first name in my email to them. The clips arrived on Thursday FOC.

Excellent after-sales service by Lighting Styles Ltd which I consider to be above and beyond and for which I am also totally thankful.

Well done Jon

11 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Top Notch Quality Light Fitting

My light fitting was delayed, but this wasn't an issue for me anyway. Lighting styles kept me informed on the dates throughout. When the fitting arrived I was pleasantly suprised as the quality of finish was better than I was expecting for the price point.
I would recommend Lighting Styles, and will return for other fittings in the future.

20 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

We ordered a Medium Chrome IP44 Rated…

We ordered a Medium Chrome IP44 Rated LED Over Mirror Light which cost £88. The quality was just awful. It felt like something out of a Christmas cracker. The return process was simple and the company got back to me promptly, but the light cost me £12 to return at my own cost. I wouldn't recommend the company as the quality of the light we received was so poor and then the return is at the customers own cost. I think it's insightful that I could not review the light directly on the website.

22 listopada 2023
Opinia niezależna
Logo Lighting Styles Ltd

Odpowiedź od Lighting Styles Ltd

Thank you for your review, as a small company we very much appreciate feedback, and I am sorry you had to do this via a review – it wasn’t mentioned in your email correspondence and had it been we could have resolved this much quicker.

I will alter the web listing making it more apparent that it is one of the more budget friendly options and state in the description (rather than just the specification) that it’s manufactured in aluminium and plastic. This is a best seller but quality can be subjective to the end user. You are right we do not have the facility across the website to review products but we do welcome direct feedback which we can act upon faster.

My colleague Jon spoke with you last week keen to refund the return postage but I believe you said you would talk to your husband and get back to us? Please call us our payment platform only allows us to refund you to the amount you paid initially.

Oceniono na 5 z 5

Beautiful lights and excellent customer service

I discovered Lighting Styles when I recently moved and I’m so happy and grateful I did. The lights are beautiful and there are so many to choose from. Barry was absolutely outstanding in both his guidance and customer service and I highly recommend this company. I will only choose Lighting Styles for any future needs.

2 listopada 2023
Opinia niezależna

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