Les Schwab Tire Centers Recenzje 

i have been a customer of Les Schwabe St. John's Portland location. Sandra is AMAZING! i always leave her feeling good, safe, heard and taken care of as well as recommended anyone who mentions tire to me to St. Johns Les Schwabe. i have been to a couple other locations over the years while on the road... in Oregon and California. they are all mostly good.. Ukiah locations was also good..

however, the St. Johns Location is top tier in customer service thank you Sandra and the work and care the rest if the team puts in AWESOME!

thank you

The service given to me was prompt and courteous.

This review is for the Clarkston Washington location. I purchase a battery June of 2024 took it in as it was dying on me October of 2025. They would not replace because they could not find the receipt. Their name plastered all over the battery with the date that they sold it and they would not warranty it. I won't be buying batteries from Les Schwab. Les Schwab is really changed since they sold out. Also, the managers at the Clarkston location have different views of running the place. In my opinion, the only manager there is worth anything is Corey. I don't like any other one.

Trevor and the team were all super helpful, explaining findings, providing recommendations and going over the warranty details. Most appreciatively, they entertained my request to keep the decisions simple with a "We got you!" response. There service is outstanding! Thank you so much!

I went to 4 different locations within a week. Needed to have them check my tires (there back country tires) tread depth. Tires were wearing out fast. All 4 locations gave me different readings. Now these tires have a 60,000 mile wear warranty. Tires only have 31,500 miles on them, and wore out already. Also be advised these tires are terrible on wet roads, slide all over the place. So asked about there wear warranty. On place said they would give me 20% off of a new set of tires, then tried wheeling and dealing with me on cost. Reminded me of a car sales person. Told me I was making a mistake because he was the best price in town. 2nd place said warranty was he would give me a complete refund on what I paid for the tires 5 years ago, and I pay the difference of a new set of tires. But I had to drive my truck around 5000 miles more to get tread down to around 3/32, then come back and see him. The 3rd said he would give me 46% off of a new set of tires. Oh also first guy told me the tires I was looking at another tire dealer were Walmart tires, well no they are not. Can't believe Schwab has gone down hill so much over the years. Terrible, get your locations all on the same page, and have a standard across all locations on your warranty policy. Also stop selling low quality tires with your name on them.

I recently discovered two nails in my right front tire, prompting a visit to the new Les Schwab in West Valley. After checking in and explaining the problem, a work order was created. However, an hour later, I asked the manager, Jack, why my car was still unattended. I learned there were customers ahead of me with appointments, and others in similar situations were waiting as well. I observed six workers in the back, yet none were addressing flat tires.

As a loyal customer for 25 years with a solid track record, I was deeply disappointed by the lack of customer service I experienced today. It’s clear that your team would benefit from training in customer care. Regrettably, this experience has led me to reconsider my ongoing patronage. It's disheartening to think that a quarter-century of loyalty could be overshadowed by a single unsatisfactory visit.

I filled out a credit application on their website and was approved for $1500 for much needed brakes
I went into the store and they denied me the credit
So disappointed
I’ll be taking my business elsewhere

Les Schwab stores are independently owned & operated so they are not "equals". Certain services are in common & free, such as flat tire repairs & that is appreciated but that is where the "in common" ends. My 2016 MINI Cooper S computers indicated that my front brake pads life were coming to an end so while I was getting a flat on my truck fixed I got a quote for the brake job & got a quote for over $1200. OUCH !!! Went to my home town Les Schwab store in Sequim WA got a quote for $345 but ended up at $590 as the rotors suffered a (legit)corrosion problem & required replacement, but still at half the cost AND the finished product is perfect, no squeaking, rattling, pulsating or other common complaints. The staff at this store are the best, Reed & Noah to name a couple with refreshing sense of humors. Bottom line this is a trustworthy place for much more than flat tire repairs

Les Schwab took advantage of older lady who came in with her daughter to inquire about 2 tires replacement, Les Schwab rep asked for $100 deposit to reserve tire order (were not never told it’s non-refundable) - tires were never delivered or installed. The order was canceled next day but management refused to refund $100.

Terrible customer service - Armando promised to call back and did not and neither did their general manager.

We told Armando the reason for canceling - the same 2 tires are being offered at America’s Tire for $400 less - shame on Les Schwab for ripping off customers and taking advantage of old women. Now we’re filing complaint with BBB and engaging other avenues to get our $100 back - will never be back here and can’t recommend.

Normally Les Schwab is okay but this has to do with Les Schwab on Hilltop Drive in Redding California . You know I bought tires from them about 6 months ago and then about 3 months later I had my front end shaken so I brought it in they did some work rotated my tire said it was fine. Thanks I got an email saying it's time to get them rotated again so I took it in and I noticed one of my tires was ruined. Ask them to take a look at it was it supposed to happen they were supposed to fix that the last time. When they said they couldn't even rotate my tires because it's gone down so much and legally they couldn't. I asked him to then give me a new tire it's not my fault it's your fix on my car. They told me they weren't going to do anything so I told them I was going to give them bad reports everywhere online. Then they have really insulting part as I said quit threatening us. LOL I wasn't threatening I was promising to give them a bad name if they didn't take care of my tire.

They used to be great - reasonable, prompt.
Last time, I brought my truck in to replace one tire (I provided the tire because they didn't have the same one, and it's a 4WD so all tires must be the same). The guy didn't bother to measure threads on other tires which is essential for a 4WD vehicle. Fortunately, I am an automotive professional myself so I did it prior to bringing the truck to them. When I mentioned it to him, his face said "blah blah blah".
Next, he overtightened lug nuts, and if it was not for another guy... How hard is it to check torque specs?!? If it were some kind of a ford or bmw, he would've damaged rotors, and if it were a chrysler, he would've stripped studs.
And finally, they charged $50 for mounting and balancing ONE tire. How screwed up is that?!?

I had the control arm replaced in December 2024. Last week in traffic on the freeway the ball joint broke off leaving me barely any steering. I had to be towed off the freeway by the CHP and then be towed to the nearest Les Schwab over an hour away costing me almost $500. The Asst Manager Shawn at their Fremont location went Above and Beyond to stay late for the repairs, realigned my truck twice and wrote to their corporate office in hopes of getting the tow fees reimbursed. This was one week ago. Today I was notified that a check is in the mail. Thank you Shawn!! This type of Customer Service is rare, and I want acknowledge you for this!! Thank you so much!!!!

when I went in to purchase 4 new tires I was under the impression that when you buy 4 new tires that they mount and balance them for free i even looked on the internet and it said when you buy 4 new tires they don't charge for mounting and balancing well not so they do charge you for balancing which is bull s. if you want them balanced again later then it's free they also throw in that they have to put new valve stems another charge anyway pretty petty to charge for balancing if you just purchased 4 new tires and they could be a bit clearer on the internet when you ask if balancing is free

Review for Shawn B. – Les Schwab Fremont, CA

After months of frustrating and unresolved issues with my 2019 Ford F-150—including multiple dealership visits, poor workmanship, mounting rental car fees, and countless hours lost from work—I finally experienced what true customer service looks like thanks to Shawn B., the store manager at Les Schwab in Fremont.

From the moment I walked in, Shawn went above and beyond to help me. He took the time to personally test drive my vehicle—despite it being a few years older than his own—so he could better understand what I was experiencing. He listened carefully, educated me throughout the process, and assured me that I was in good hands. For the first time in a long time, I truly felt like someone cared about getting it right.

Shawn made thoughtful recommendations for new tires and explained the 60-day satisfaction guarantee in case I wasn’t happy with the ride quality. He immediately identified the “wobbly” handling I had been dealing with and suggested we install camber and caster plates for a more precise alignment. His explanation of alignment and handling issues was clear and informative—something I had not received from multiple prior shops.

During the tire installation, Shawn came into the waiting area and personally brought me out to the service bay to show me an issue he discovered: a faulty vacuum actuator on the IWE (Integrated Wheel End) system, which was causing the truck to try to engage 4WD unnecessarily—contributing to the poor driving performance. Without hesitation, Shawn drove his own vehicle to the nearest Ford dealership and purchased a new OEM actuator for me on the spot. He even offered to buy me lunch while he was out and apologized that I had been dealing with this issue for so long. Though the part ultimately wasn’t the full solution, his effort and concern were something I had not experienced anywhere else.

Three weeks later, I received a call from Shawn—checking in to make sure the tires were riding well and to see whether I had gotten the IWE system further diagnosed. He genuinely wanted to ensure everything was working properly, especially while I was still within the 60-day return window. When I told him I had a mechanic appointment scheduled, he gladly offered to speak directly with them if needed.

A week later, while on a test drive with my new mechanic, I called Shawn—and even though he was in a conference out of town in Reno, he picked up the phone and spoke directly with my technician, providing background and insight from what he had observed. That level of follow-through is incredibly rare.

Shawn exemplifies what every customer service professional should strive to be. In a time when “good enough” seems to be the norm, Shawn sets the gold standard. He genuinely cares, follows through, and treats his customers with respect, integrity, and a true sense of responsibility.

Because of Shawn, I will continue bringing my business to Les Schwab in Fremont. He not only resolved a major part of my vehicle troubles—he restored my confidence in what real customer service looks like.

Shawn is an incredible asset to Les Schwab and absolutely deserves recognition and advancement within the company. He is the kind of leader others should emulate.

Thank you, Shawn, for everything.

They really stand by there products

Extremely slow, more employees standing around talking with each other than actually being productive.

I WENT TO LES TIRES IN OAKDALE, CA and I AM BLACK and THEY TRY TO SELL ME 1 TIRE FOR $439. RACISTS.

So this happened at least 30 years ago. Since then I have attempted to never buy another tire or anything from Les Schwab tires in East Wenatchee, Wa. I had restored a 1969 Ford F100 truck, I took the truck to East Wenatchee Les Schwab for 4 new tires and custom chrome wheels. Approx 4 months later I attempted to take the wheels off to install 4 new studded winter tires on rims. The chrome wheels were severely over torqued and ended snapping off 2 to 3 studs on each wheel attempting to remove them. Contacted Les Schwab about his and they blew me off and denied any responsibility. No one else had touched the wheels since new. Since that day, I attempted not to purchase anything from Les Schwab. I now have over 25 vehicles, five full size tractors, five equipment trailers and four garden tractors. I refuse to do business with Les Schwab. I purchase my own "Coats" brand tire machine and change my own tires, bought on line or at Discount tire or Costco. Les Schwab screwed me and would never accept responsibility. I will never forget what they did to me and their lack of customer service or the morals and ethics to accept any responsibility.. This was at least 30 years ago. This review format will not allow a review over a year therefore I had to enter a 2024 date otherwise, once again they would not care!

I have to say I had a great experience; I have never gone to Les Schwab before. I was out of town had a flat tire, no spare, late in the afternoon. Les Schwab said they had the tires I needed, had my car towed but in actuality they didn't have the right tires when I got there. They called another shop and had someone go get them and they stayed late after business hours and put them on. So I could get home that night instead of me having to book a hotel room for the weekend, since tire shops aren't open on Sunday's I would have had to waiting until Monday to get tires.
I would like to "Thank" Personally JOSEPH at the Ukiah Store. Thanks so... Much you don't know how much we appreciate what you did for us. THANKS LuAnn & Vinnie Canales
UKIAH STORE
1250 Airport Drive

I have used Les Schwab exclusively for years as my tire source for all my trucks and cars. Customer service and advice has been excellent as well as the lifetime of their tires.
Take advantage of free tire rotation and repair.
I'm a loyal customer for life.