To day we have had the pleasure of having Ben Norman’s help in choosing our new furniture at your Peterborough store. Ben has been a joy to talk to and explain in every detail our choices of ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Zobacz więcej
Reakcja na opinię
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Zobacz więcej
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We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Dane kontaktowe
224 Broad Street, B15 1AZ, Birmingham, Zjednoczone Królestwo
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sofa access assessment
Had an access assessment on a sofa delivery today from Tony and Kane- good communication arrived on time and did a top job all round
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Excellent product excellent price…
Excellent product excellent price excellent service
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Mark and Lewis were so helpful throughout the process. Our delivery team takes great pride in providing a professional, efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
The delivery was smooth and quick
The delivery was smooth and quick!
Mark and Lewis were very helpful.
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Mark and Lewis were so helpful throughout the process. Our delivery team takes great pride in providing a professional and efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
We have waited nearly 4 months for our…
We have waited nearly 4 months for our order to be completed. We have chased and chased . The two chairs came reasonably quickly , but the headrest which were an essential part of the order didn’t come. After numerous chases with very little response we received one headrest. We couldn’t believe it after all this time . They then asked for a further £35.00 to complete the order which would take another four weeks . We still haven’t received the unit and I did pay the £35.00.
I will never use this company again.
28 lipca 2026
Odpowiedź od Lee Longlands
Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience and completely understand your frustration. Waiting nearly four months for your order to be completed, having to repeatedly chase for updates, and then receiving only one of the two headrests after such a long delay is far from the standard of service we aim to provide.
We also appreciate how disappointing it must have been to then be asked to pay an additional £35 to complete your order, particularly after the delays and inconvenience you had already experienced. We sincerely apologise for the poor communication and the lack of timely updates throughout the process.
Your feedback has been noted and will be shared with both our Customer Services and management teams, as it highlights areas where we clearly need to improve. We genuinely regret that we have let you down and that this experience has left you feeling unable to shop with us again.
Thank you again for bringing this to our attention, and we sincerely apologise for the disappointment and inconvenience caused.
Warm regards,
The Lee Longlands Team
Delivery service
I’ve got to say Carl and Frank who delivered our furniture today were the most helpful and polite delivery drivers I have ever come across. I can only give them 10 out of 10 absolutely super service.
28 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that your delivery was smooth and quick, and that Carl and Frank were so helpful throughout the process. Our delivery team takes great pride in providing a professional and efficient service, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to hear that their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Tony and kane delivered out 3 piece…
Tony and kane delivered out 3 piece sweet today they were very helpful and polite
28 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that Tony and Kane provided such helpful and polite service when delivering your new three-piece suite. Our delivery team takes great pride in ensuring every delivery is carried out with care, professionalism, and a friendly approach, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Tony and Kane—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We hope you enjoy your new three-piece suite for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Great delivery today by Tom and Kane 👌
27 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for your fantastic feedback!
We're delighted to hear that Tom and Kane provided you with a great delivery experience. Our delivery team works hard to ensure every delivery is carried out professionally and with care, so it's wonderful to know they made such a positive impression.
We'll be sure to pass your kind words on to Tom and Kane—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Pathetic customer service.
This company has an extremely poor customer service department where promises to follow up are repeatedly broken. It is a wonder that they are in business.
24 lipca 2026
Odpowiedź od Lee Longlands
Thank you for taking the time to leave your feedback.
We're very sorry to hear about your experience and sincerely apologise that our customer service has not met your expectations. We understand how frustrating it is when promised follow-ups don't happen, and we appreciate the disappointment this has caused.
Providing reliable communication and keeping our customers informed are fundamental to the service we aim to deliver, so it's clear we've fallen short on this occasion. Please be assured that your comments will be shared with our Customer Services and management teams so they can review what has happened and identify where improvements are needed.
We genuinely regret that your experience has left you with this impression of our company, and we apologise for the frustration and inconvenience caused.
Warm regards,
The Lee Longlands Team
Super smooth delivery by Tony and Kane
Super smooth delivery by Tony and Kane, from Lee Longland's delivery service, who were very patient and respectful of our home and took great care in delivering our new furniture. Very happy. Thank you
24 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Tony and Kane provided such a smooth delivery experience. It's fantastic to know they were patient, respectful of your home, and took great care while delivering your new furniture.
We'll be sure to pass your kind words on to Tony and Kane—they'll be delighted to know their professionalism and attention to detail made such a positive impression.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Good selection and service
Good selection. Ordered dining table, was told it would take 5 weeks to deliver. Came in much earlier. Delivery drivers (Nathan/Lee) were very prompt and assembled it very quickly. Great experience so far
27 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you were pleased with our selection and the service you received. It's even better to know that your dining table arrived much sooner than expected and that this was a pleasant surprise.
We're also thrilled to hear your kind comments about Nathan and Lee. We'll be sure to pass your feedback on to them—they'll be delighted to know that their prompt delivery and efficient assembly helped make your experience such a positive one.
Thank you again for choosing Lee Longlands. We hope you enjoy your new dining table for many years to come, and we look forward to welcoming you back in the future.
Warm regards,
The Lee Longlands Team
Friendly and very helpful
Friendly and very helpful, would certainly recommend, not pushy like some companies
26 lipca 2026
Odpowiedź od Lee Longlands
Thank you for your lovely feedback!
We're delighted to hear that you found our team to be friendly and very helpful. Providing a relaxed, no-pressure shopping experience while being on hand to offer expert advice is exactly what we strive for, so it's wonderful to know this stood out to you.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing Lee Longlands. We look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
We had our Sofa's delivered today by…
We had our Sofa's delivered today by Nathan and Lee. They were fantastic and couldn't be more helpful.
27 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Nathan and Lee made such a positive impression during the delivery of your new sofas. It's fantastic to know they were so helpful and ensured everything went smoothly.
We'll be sure to pass your kind words on to Nathan and Lee—they'll be delighted to know their friendly and professional service was so appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofas for many years to come, and we look forward to serving you again in the future.
Warm regards,
The Lee Longlands Team
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Personal service.
Personal service.
Quality beds. Felt comfortable to ask questions responses were knowledgeable.
I feel happy to return for further assistance in the future.
Thank you Steve.
26 lipca 2026
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Listen to what we wanted
Listen to what we wanted, restricted by our barn conversion measurements for a corner sofa. Liked the offers available, overall price was manageable so accepted the 0% deal.
26 lipca 2026
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
The staff are very friendly..however
The staff are very friendly and knowledgeable however the approach of the style of sales can be a little overwhelming for the customer due to not being left alone long enough to decide what you would or wouldn't like to purchase.
20 lipca 2026
Odpowiedź od Lee Longlands
We're pleased to hear that you found our team to be friendly and knowledgeable, and we really appreciate your kind comments about their expertise.
We're sorry, however, to learn that you felt the sales approach was a little overwhelming. We understand that every customer prefers a different shopping experience, and we always aim to strike the right balance between being available to offer help and giving customers the space to browse and make decisions at their own pace.
Your feedback is greatly appreciated and will be shared with the store management team, as it helps us continually improve the experience we provide.
Thank you again for choosing Lee Longlands, and we hope to have the opportunity to welcome you back in the future.
Warm regards,
The Lee Longlands Team
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
As we step into the store we been…
As we step into the store we been greeted with polite staffs then the sales consultant asked if we needed any help from then on it was a great enjoyable service very knowledgeable and good manners all staff are very good in particularly JAMES 👍
25 lipca 2026
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be very helpful and that you received good service. Providing a friendly, professional experience for every customer is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We really appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
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