To day we have had the pleasure of having Ben Norman’s help in choosing our new furniture at your Peterborough store. Ben has been a joy to talk to and explain in every detail our choices of ou... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Zobacz więcej
Reakcja na opinię
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Zobacz więcej
Reakcja na opinię
We were allowed ample time to peruse the complete sofa range without being bombarded by staff which we liked. We were approached by a very friendly lady staff member, I think her name was Sandra... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Dane kontaktowe
224 Broad Street, B15 1AZ, Birmingham, Zjednoczone Królestwo
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Doskonała
10 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had our three chairs and footstool…
Had our three chairs and footstool delivered today by the brilliant team of Adam and Nathan. They were prompt, efficient, professional and friendly. Put everything exactly where we wanted it with care and precision and cleared up all the rubbish. Thanks Adam and Nathan for making our delivery so stress free.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Great sofa - delivered with care
Great sofa, delivered in super quick time, not 21 weeks as it was in some other shops! Delivery was handled great by Tony and Lewis who carefully put the feet on etc and positioned it just where I wanted it. All packaging was taken away. Thanks guys.
27 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Loving the new look of our open plan kitchen / diner / lounge - thanks to our interior designer and all the team.
Just a short note to say how pleased we were with our major delivery yesterday.
The team of Mark, Lewis & Adam, assisted by two from another team were great - they were engaging and careful in handling of the goods and our property. All the packaging was taken away and they were careful to ensure we were completely happy with the positioning and alignment of the sideboard door hinges.
It was invaluable having our designer, Kate Arkless on site to ensure everything was as expected and to advise on location of the key pieces. Kate has patiently guided us to this point over many months of deliberation, and we're delighted with the outcome!
Thanks also for Sam in the Leamington branch for all his admin support.
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Great after sales With Mark & Lewis
Great after sales With Mark & Lewis. They went extra mile to ensure we were happy with our purchase and delivery/install. They answered all our awkward questions with patience and an attention to detail.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Mark and Lewis provided such excellent after-sales service. It's fantastic to know they went the extra mile to ensure you were completely happy with your purchase, delivery, and installation.
We're especially pleased to hear that they took the time to answer all of your questions with patience and attention to detail. Providing knowledgeable, helpful service and making sure our customers feel confident with their purchase is exactly what we strive for.
We'll be sure to pass your kind words on to Mark and Lewis—they'll be delighted to know their efforts were so appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Big thanks
Big thanks to Tony and Carl for delivering my new sofa. Both were spot‑on — polite, quick, and careful getting everything in without any fuss. Proper good lads who made the whole thing easy.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Helpful and knowledgeable
Helpful and knowledgeable information given. Polite and efficient service provided.
30 lipca 2026
Odpowiedź od Lee Longlands
Thank you for your kind feedback!
We're delighted to hear that you found our team to be helpful and knowledgeable, and that you received polite and efficient service throughout your visit. Providing expert advice alongside excellent customer care is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
Just had our 3 sofas and chair…
Just had our 3 sofas and chair delivered by Tony and Carl.kept us informed of delivery time .They did a great job, set it all up and took away all the packaging. Thanks.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Very courteous and polite delivery by…
Very courteous and polite delivery by Greg and David.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Richard and Will great delivery guys…
Richard and Will great delivery guys who arrived bang on time and installed furniture professionally and quickly taking good care of the woodwork, happy customer.
31 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Sadly I can only give this company 2…
Sadly I can only give this company 2 stars ( i thought about 1 ). Without going into detail, their customer services/ complaints procedure is terrible. I have written to the CEO who chose fit to delegate my issue to the Customer Complaints Manager. He did call and promised to look into my issue ,promising to call back..Its now a week and nothing. This morning I left a message and still no reply. I have just written (again) to the CEO informing him that customer services starts at the top and his example is sadly lacking. I now have no choice but to take to social media , informing other people of Lee Longlands awful customer service..I am not a complainer by nature but this company need a good look at themselves starting with the CEO.
30 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for taking the time to share your feedback.
We're very sorry to hear about your experience and sincerely apologise for the frustration and disappointment you've encountered. We understand how upsetting it is when you're promised updates that don't materialise, particularly after taking the time to escalate your concerns.
We appreciate that you have made every effort to resolve this matter through the appropriate channels, and we're sorry that our communication has fallen short of the standard you should expect from Lee Longlands. Providing timely responses and keeping our customers informed is fundamental to good customer service, and we regret that this has not been your experience.
Your comments are extremely important to us and will be shared with our senior management team for review. We genuinely regret that we have left you feeling this way and understand why you have lost confidence in our complaints process.
Thank you again for bringing this to our attention. We sincerely apologise for the inconvenience and disappointment caused and hope we have the opportunity to restore your confidence in our service.
Warm regards,
The Lee Longlands Team
Always great customer service
Always great customer service. Staff are very friendly without being pushy.
Quality of products always great which is why we tend to return to Lee Longlands for furniture items.
24 lipca 2026
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that you continue to enjoy great customer service whenever you visit us. It's especially rewarding to know that you find our team friendly and approachable, while giving you the space to browse without any pressure—exactly the experience we strive to provide.
We're also thrilled that the quality of our furniture keeps you coming back. Knowing that you've chosen Lee Longlands time and again for your furniture means a great deal to us, and we truly appreciate your continued loyalty.
Thank you once again for your kind words and ongoing support. We look forward to welcoming you back for your next purchase!
Warm regards,
The Lee Longlands Team
I had my wardrobes delivered yesterday…
I had my wardrobes delivered yesterday by Frank and Dave they where great took all rubbish away only problem was the triple wardrobe was damaged but they have ordered me another one .
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Lovely delivery service
Nathan and Lee were polite and brought our bed base, mattress and head board into our house with great care. Set the bed up where we wanted it and explained how the pieces went together should we need to move it.
27 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
GOOD SERVICE
The delivery team,mark/adam/Lewis arrived in our time slot.They had to remove the front door,for the sofa to come in.Which was done very efficiently,and put back all nice and tidy.The sofa and reclining chair was put together very quickly,and all the lads were very friendly and helpful.
30 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
They were extremely helpful
They were extremely helpful, quoted a few options for me with no problem. Very efficient. Thanks
29 lipca 2026
Odpowiedź od Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that our team was extremely helpful and took the time to provide you with several options to help you make the right choice. Delivering efficient, friendly service and ensuring our customers have all the information they need is exactly what we strive for.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and look forward to welcoming you back again in the future.
Warm regards,
The Lee Longlands Team
I found the sales expert Khanak very…
I found the sales expert Khanak very friendly and personable and gave me time and space to decide.
22 lipca 2026
Odpowiedź od Lee Longlands
We're delighted to hear that Khanak provided such a friendly and personable service during your visit. Giving our customers the time and space to make the right decision without any pressure is exactly the experience we aim to provide, so it's wonderful to know this was reflected in your visit.
We'll be sure to pass your kind words on to Khanak—she'll be delighted to know her helpful and approachable manner made such a positive impression.
Thank you again for choosing Lee Longlands. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Lee Longlands Team
Adam and Carl delivered ours table with…
Adam and Carl delivered ours table with great care, unpacked it, placed it in room and took all rubbish away. Thank you lads keep up the great work 🤗
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
A special thank you to Beth for being…
A special thank you to Beth for being so patient and helping us with our furniture choices. I recommend Lee Longlands for their friendly, efficient service, and being spoilt for choice!
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that Beth made your experience such a positive one. Taking the time to be patient and help our customers find the perfect furniture is exactly the service we strive to provide, so it's fantastic to know Beth was able to support you with your choices.
It's also lovely to hear that you would recommend Lee Longlands for our friendly, efficient service and wide selection of furniture. We'll be sure to pass your kind words on to Beth—she'll be delighted to know her efforts were so appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Adam & Carl were both polite & chatty
Adam & Carl were both polite & chatty. Very quick and efficient delivery. Both a credit to lee Longlands
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Superb and friendly staff
Superb and friendly staff! They waited 5-10 minutes for me to get back for an early delivery and were very understanding. Many thanks to Mark and Lewis for their excellent service. :)
29 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that your delivery went so smoothly and that our drivers arrived on time, were polite, and provided excellent service throughout. Delivering a professional and reliable experience is something we take great pride in, so it's fantastic to know we met your expectations.
Thank you again for choosing Lee Longlands. We truly appreciate your kind words and hope you enjoy your new furniture for many years to come.
Warm regards,
The Lee Longlands Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.