We were impressed with the service we received from Khanak Patel yesterday when we purchased our Stressless chair from Lee Longlands in Abingdon. Her product knowledge was excellent and she was so hel... Zobacz więcej
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Lee longlands have been great to me, their service from start to finish has been amazing. But the delivery guys Will & Lewis are 2nd to none. They went above and beyond when delivering my sofa. Thanks... Zobacz więcej
Good range online. Easy to navigate and choose. Found what we wanted and ordered without any problem. One star deducted because email confirming order never arrived so am in the dark about delivery et... Zobacz więcej
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Absolutely fantastic from start to finish. From the sales team (Andrew) in the showroom to the delivery team (Tony & Kane) who were amazingly friendly, careful, polite and understanding when I cou... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Dane kontaktowe
224 Broad Street, B15 1AZ, Birmingham, Zjednoczone Królestwo
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
4,8
Doskonała
10 tys. recenzji
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Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Excellent experience
Fantastic experience with this company when we bought our sofa. They are a very professional company and we would highly recommend them. Delivery was around 7 wks which exceeded all expectations. On a more negative note I have had to edit my review with regards to delivery with Adam and Carl as we were annoyed to hear from our neighbour recently that they had blocked his drive and when asked to roll forward slightly he was told he would have to wait! There was plenty of room for them to move and they should not be blocking driveways anyway. They did remove all rubbish however but that was part of the service. Can’t fault anything else though. We will be using you again.
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your fantastic feedback!
We’re delighted to hear that you had such a positive experience with us from the purchase of your sofa through to its delivery. It’s wonderful to know that you found our team professional throughout and that you would highly recommend Lee Longlands.
We’re especially pleased that Adam and Carl provided such an excellent delivery service. It’s great to hear they were friendly, professional, assembled your sofa to a high standard, and left everything tidy by removing all the packaging.
We’ll be sure to pass your kind words on to Adam and Carl—they’ll be delighted to know their efforts were appreciated.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
Superb Premium Service
We popped into the Peterborough branch just to peruse and saw a bed we absolutely loved. Penny/Pennie(?) was a wonderful salesperson. No pressure, answered our questions and was more than happy when we left without a purchase to think it over and weigh up our options. Upon returning Penny was on hand to deal with our order, explained everything perfectly clearly and really looked after us.
The bed was delivered in the time frame we expected, Adam and Carl were courteous and efficient with the installation and everything was absolutely as we expected it to be.
Cannot fault the experience we had. Even when I had a query and need to call the customer sales they were extremely polite, helpful and resolved my query in no time at all.
1 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such a positive experience from your first visit to our Peterborough store right through to the delivery of your new bed.
It’s fantastic to know that Penny made such a great impression with her friendly, knowledgeable, and no-pressure approach. Giving our customers the time and space to make the right decision is exactly the experience we aim to provide, and we’re so pleased she looked after you so well when you returned to place your order.
We’re equally delighted to hear that Adam and Carl provided a courteous and efficient delivery and installation service, ensuring everything was exactly as you expected.
It’s also wonderful to know that our Customer Services team was able to resolve your query quickly and professionally.
Thank you again for your kind words and for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
Good at their job
Furniture delivered by Mark, Tom & Frank. Lovely guys really looked after our purchase. Good at their job and justifiably proud and caring.
10 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Our settee was delivered yesterday
Our settee was delivered yesterday. Adam and Carl were very helpful. Kind, considerate and competent. Very smooth delivery and careful to put settee where we wanted it. Thank you.
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Brilliant Delivery Experience by Frank & Mark
Professional and very polite experienced team that knew exactly what they were doing. No fuss, no panics. True knowledgeable guys. A massive thank you to Frank & Mark
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Jay was very quick in responding to my
Jay was very quick in responding to my
emails and answered all my questions/progressed my sale very efficiently
16 lipca 2026
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Jay was able to respond to your emails promptly and provide the information you needed throughout your purchase. Delivering efficient, helpful communication and keeping our customers informed is something we take great pride in, so it's fantastic to know Jay made the process smooth and straightforward for you.
We'll be sure to pass your kind words on to Jay—he'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Delivery made today
Delivery made today, by Nathan & Lee, text first to confirm, and delivered on time as promised and expected. Have used the company for 30 years always quality, fairly priced and decent people to deal with.
17 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Outstanding customer service
Fran Hayward was a joy to do business with. She was there when needed but not intrusive, giving me time to make my choices and decisions. Fran provided me with all the necessary information and took the time to advise me of all my finance options. She was warm and friendly, whilst being efficient and courteous. Fran is a credit to your company
16 lipca 2026
Odpowiedź od Lee Longlands
Thank you so much for your wonderful feedback!
We're delighted to hear that Fran Hayward made your experience such a positive one. Providing a relaxed, no-pressure environment while offering expert advice when it's needed is exactly the service we strive to deliver, so it's fantastic to know Fran gave you the time and support to make the right decision.
It's especially pleasing to hear that she took the time to explain your finance options clearly and that her warm, friendly, efficient, and courteous approach made such a lasting impression.
We'll be sure to pass your kind words on to Fran—she'll be thrilled to know how much her efforts were appreciated. We couldn't agree more that she's a real credit to our team.
Thank you again for choosing Lee Longlands. We truly appreciate your recommendation and hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
The process of ordering was easy and…
The process of ordering was easy and quick. The special offer for the armchair and the ability to pay half of the cost now made the deal rally worth taking. Thank you
16 lipca 2026
Odpowiedź od Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that you found the ordering process easy and straightforward. It's great to know that our special offer and flexible payment option made your purchase even better value and helped you make your decision with confidence.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new armchair for many years to come!
Warm regards,
The Lee Longlands Team
Good service
The suite arrived on time, was carefully unwrapped, prepared and put in our lounge. Jay and Frank were professional, helpful and personable.
8 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Great guys
We had our furniture delivered today, exceptional service from this company and especially from Adam and Carl. They were very professional, friendly and efficient. They dealt well with difficult parking conditions and were very curious with our new neighbours. They spent time getting the positioning of the sofa and chair just right. Struggled and wrestled to conclusion with unwrapping the new mattress for the new bed.
Thank you Adam and Carl, your efforts today made the delivery stress free.
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Excellent experience - highly recommended
We bought a sideboard and sofa and both products are excellent quality. Delivery was exactly as expected in terms of timeframes and service from the delivery people (in our case Mark and Frank) was superb. They were polite and helpful and happy to assist in any way. Cannot recommend this company highly enough!
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Great experience with Leelonglands…
Great experience with Leelonglands kidderminster branch, always quality furniture at reasonable prices.
An excellent delivery service, delivered with respect,care,and professionalism and notified on the day of time slot .Thank you to the delivery team Tony & Carl for a wonderful and hassel free service 👍
14 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Excellent service as usual
Excellent service as usual. A lot of relevant information given. Not rushed to make a decision
15 lipca 2026
Odpowiedź od Lee Longlands
Thank you for taking the time to leave your feedback.
We're very sorry to hear that, after such a long wait, your replacement sofa arrived with damage. We completely understand how disappointing and frustrating this must have been, especially after waiting six months for the correct item.
That said, we're pleased to hear that Adam and Carl provided such a professional service. We'll be sure to pass your kind words on to them—they'll be delighted to know their efforts were appreciated despite the unfortunate circumstances.
We sincerely apologise for the inconvenience this has caused. Our Customer Services team will work to resolve this as quickly as possible and ensure your replacement is handled with the care and attention it deserves.
Thank you for your patience and understanding.
Warm regards,
The Lee Longlands Team
6 months after my original order the…
6 months after my original order the correct replacement sofa arrived today only to discover damage to the seat cover .
Adam & Carl the delivery guys were brilliant, the sofa has unfortunately been returned because of the damage
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you for taking the time to leave your feedback.
We're sincerely sorry to hear that, after waiting six months for your replacement sofa, it arrived with damage to the seat cover. We completely understand how disappointing and frustrating this must have been, particularly after such a long wait.
We're pleased to hear, however, that Adam and Carl provided an excellent delivery service. We'll be sure to pass your kind words on to them—they'll be delighted to know their professionalism and care were appreciated despite the unfortunate outcome.
Please accept our sincere apologies for the inconvenience this has caused. Our Customer Services team will be working to resolve this as quickly as possible, and we appreciate your patience while we put things right.
Warm regards,
The Lee Longlands Team
The staff instore were helpful friendly…
The staff instore were helpful friendly and warm and ensured we received the correct bed for our needs and were very accommodating when it came to their price promise with no quibble what so ever, the lead times quoted were exactly correct and the delivery process was smooth and efficient. The delivery staff Tony and Kane were excellent, delivered to the time given , built our furniture and removed all the packaging and ensured we understood fully how our new bed frame operated and what we needed to do if we had any problems going forward ….. a great experience from purchase all the way through to delivery … thank you
16 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a great experience from purchase through to delivery. It's fantastic to know that our in-store team were friendly, welcoming, and helped you find the right bed for your needs. We're also pleased that our Price Promise was handled smoothly and that the lead time and delivery process met your expectations.
We're especially delighted to hear that Tony and Kane provided such an excellent delivery service. Arriving on time, assembling your new bed, removing all the packaging, and taking the time to explain how everything works are all part of the high standards we aim to deliver. We'll be sure to pass your kind words on to them—they'll be thrilled to know their efforts were appreciated.
Thank you again for choosing Lee Longlands. We truly appreciate your support and hope you enjoy your new bed for many years to come!
Warm regards,
The Lee Longlands Team
The experience with Chris and his team…
The experience with Chris and his team at the Abingdon branch was great. Really helpful and certainly went the extra mile to make it a great exoerience.
However the team that deals with the orders and delivery were shocking and let us down time after time. The fact that I didn't cancel my order was purely down to the great customer service that Chris and his team delivered and I felt it would be very unfair on them to cancel.
Somebody needs to speak to the delivery team because they are a massive hindrance to the sales team instead of being an asset
15 lipca 2026
Odpowiedź od Lee Longlands
Thank you for taking the time to share your feedback.
We're delighted to hear that Chris and the team at our Abingdon store provided such excellent service and went the extra mile to make your experience a positive one. Your kind words will mean a great deal to them, and we'll be sure to pass on your compliments.
We're very sorry, however, to hear that your experience with the ordering and delivery process did not meet the high standards we aim to provide. We completely understand how frustrating repeated issues must have been, and we appreciate your patience throughout.
It's especially meaningful to hear that the outstanding service from Chris and his team gave you the confidence to continue with your order despite the difficulties. While we're grateful for your loyalty, we recognise that our after-sales service should support the excellent work of our showroom teams, not detract from it.
Your comments regarding the delivery process have been noted and will be shared with the relevant management team as part of our ongoing efforts to improve.
Thank you again for your honest feedback and for choosing Lee Longlands. We hope you enjoy your new furniture, and we look forward to providing you with the seamless experience you deserve in the future.
Warm regards,
The Lee Longlands Team
Back for more, new dining table time.
Second time we have bought furniture from Lee Longlands at the Leamingston Spa store and another great experience from start to finish.
I really appreciate the lack of pressure from the sales staff, which makes it much more pleasant, compared to some other stores that will stay nameless.
When we did need some help Mandy gave us the inspiration to find what chairs would go best with our dining table choice and they look great in real life, fantastic job Mandy.
The bench is a cracking addition, which the kids have been after for years.
The delivery team of Frank and Mark did a top job, were personable and very careful and provided updates on the day, due to the delivery time coming forward.
That's the sofas and dining room table and chairs sorted, all from Lee Longlands which in my opinion is the best option for furniture on the high street.
Many thanks again.
13 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're absolutely delighted to hear that your second experience with our Leamington Spa store was just as positive as the first. It's wonderful to know that our no-pressure approach made your shopping experience enjoyable, and that Mandy's expertise helped you find the perfect chairs to complement your new dining table. We're so pleased to hear they look fantastic in your home—and that the new bench has been such a welcome addition for the whole family!
It's also great to hear that Frank and Mark provided a personable, careful, and professional delivery service, keeping you updated throughout the day and ensuring everything arrived safely. We'll be sure to pass your kind words on to Mandy, Frank, and Mark—they'll be delighted to receive your feedback.
Knowing that you've chosen Lee Longlands for both your sofas and dining furniture, and that you consider us the best option on the high street, is truly rewarding. Your loyalty and recommendation mean a great deal to us.
Thank you again for your continued support. We hope you enjoy your beautiful new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Great proffessional yet friendly…
Great proffessional yet friendly service. From ordering to delivery everything worked without any problems. Kane and Frank delivered our furniture and installed them with great care. Thank you!
15 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
We're delighted to hear that you had such a positive delivery experience. It's wonderful to know that our delivery team looked after your furniture with such care and professionalism. We take great pride in providing a high standard of service, so it's especially rewarding to hear that their dedication and genuine care stood out.
We'll be sure to pass your kind words on to the team—they'll really appreciate your recognition.
Thank you again for choosing Lee Longlands. We hope you enjoy your new furniture for many years to come!
Warm regards,
The Lee Longlands Team
Tony and Carl delivered our new sofa
Tony and Carl delivered our new sofa, they were very friendly and helpful.
14 lipca 2026
Opinia niezależna
Odpowiedź od Lee Longlands
Thank you so much for your lovely feedback!
We're delighted to hear that Tony and Carl provided such a friendly and helpful delivery service for your new sofa. Our delivery teams take great pride in making sure every delivery goes smoothly, and we're so pleased they made a positive impression.
We'll be sure to pass your kind words on to Tony and Carl—they'll be delighted to hear your feedback.
Thank you again for choosing Lee Longlands. We hope you enjoy your new sofa for many years to come!
Warm regards,
The Lee Longlands Team
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