The professional adviser did not answer my specific question about Reserves . She merely gave me the procedure and what my rights are regarding service charges and how to apply to the FTT. When I as... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The advisor i spoke to was very calm and patient as i was nervous and stressed but guided my through what I needed to do. Not the advisors fault but it is a challenging stressful situation when you go... Zobacz więcej
v informative chat with Julia so far. Have sent my lease which she needed in order to answer further queries so the matter is not complete
The speed in which you got back to me was amazing I needed the advise quickly & you certainly delivered, if I have any more questions I will certainly be contacting you again many thanks Pat x
Informacje dotyczące firmy
Napisane przez firmę
The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.
Dane kontaktowe
2 Marsham Street, SW1P 4DF, London, Zjednoczone Królestwo
- 020 7832 2500
- info@lease-advice.org
- www.lease-advice.org
4,0
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very helpful
They called on time, and were very professional, helpful and knowledgeable
4 sierpnia 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased our adviser was able to assist you and provide the support you needed.
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you had a positive experience with our service.
Not very happy with advice and cut me…
Not very happy with advice and cut me off while still talking unimpressed very upset too.
4 sierpnia 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your feedback, Carol. We’re sorry to hear that you were unhappy with your experience. This is not the level of service we aim to provide, and we appreciate you taking the time to let us know. Please feel free to contact us at info@lease-advice.org so we can look into what happened and see how we can help address your concerns.
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you had a positive experience with our service.
It is helpful
It is helpful. I am not qualified in this field so I appreciate the explanation I layman’s terms .
When all the info was not disclosed when the property was purchased .. thank you for your help .. Regards Eleanor
30 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review, Eleanor. We’re pleased our adviser was able to explain things clearly and that we could help with your enquiry.
Very good clear advice on how to…
Very good clear advice on how to proceed and what the issues are
29 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased our adviser was able to provide clear guidance and support with your enquiry.
Great first level advice in my rights and the process I should follow
Great service, very easy and quick to get a phone call with them, and knowledgeable on the process.
27 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re pleased you found the service quick and easy to access, and that our adviser was able to provide helpful guidance.
Well it was a bad line and I could not…
Well it was a bad line and I could not hear the agent very well a lot of the time. I did take the advice that I was given and sent my letter to a joint Freeholder who has been totally ignoring my requests so o did get good advice.
27 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re sorry the call quality made it difficult to hear everything clearly, but we’re pleased the advice was useful and helped you decide on your next steps.
Very good experience with the service…
Very good experience with the service you have provided, many thanks.
30 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review! We’re glad we could help.
Good advice
Given lots of advice from a very knowledgable , polite , young man . However , there was to be a follow up email from him to confirm our conversation . Still waiting , hence only 4 stars .
29 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re pleased our adviser was able to provide helpful advice. If you are still waiting for the follow-up email, please contact us at info@lease-advice.org and we’ll be happy to look into this for you.
Advisor knew the relevant law and was…
Advisor knew the relevant law and was able to give advice on how to proceed
28 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for taking the time to leave a review. We’re glad our adviser was able to help.
Thank you so much for providing me with…
Thank you so much for providing me with guidance it is much appreciated.
28 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased we were able to assist you.
Knowledgable but although gave me some…
Knowledgable but although gave me some contact numbers to help me, I found no help whatsoever
27 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re pleased you found our adviser knowledgeable, but we’re sorry to hear that the contact numbers provided did not lead to the help you needed. We appreciate your feedback and will use it to help improve the support and signposting we provide.
Lucky to get a cancelation so I booked…
Lucky to get a cancelation so I booked the appointmentm 3 minutes before it was due to happen - thought I was probably too late, but a very helpful advisor phoned me 10 minutes later and provided some extremely useful advice
25 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re pleased our adviser was able to assist you and provide useful advice.
They were helpful but the line wasnt…
They were helpful but the line wasnt very clear and kept cracking up so was very hard to understand but have done what they suggested and am waiting to hear back from shp and the council.
25 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your review. We’re pleased you found the advice helpful, and we’re sorry the call quality made it difficult to understand. We appreciate your feedback and hope the suggested next steps help you move things forward.
Very friendly and professional service.
21 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review. We’re pleased you found our service friendly and professional.
Lacked real support to landlord issues
20 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your feedback, Rakesh. We’re sorry to hear that you felt the support provided did not fully address your issues. We appreciate you taking the time to share this and will use your comments to help improve our service.
Lease extension
Thank you for explaining the processes of lease extension to me clearly. The lady who spoke to me was very good and she explained and answered all my questions. This helped me to be able to make a decision on how to extend my lease informal or formal.
23 lipca 2026
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review! We’re delighted our adviser was able to help you.
Odpowiedź od The Leasehold Advisory Service
Thank you for your kind review. We’re delighted we were able to assist you.
Odpowiedź od The Leasehold Advisory Service
Thank you for your 5-star review! We’re pleased you found the advice clear and helpful.
Doświadczenie Trustpilot
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