Leader Relocations Recenzje 

37
•
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Had household items of big family relocated from Dubai to Norway. Local shipping price was agreed and door to door delivery provided, but my shipment got stuck for few months during regional problems... Zobacz więcej

Oceniono na 5 z 5

Great team, prompt response times, organised and excellent packers. India partners could have done better in supervising transfer of goods from container to customs to the truck as some damage occu... Zobacz więcej

Oceniono na 5 z 5

Timothy Navarro, who has been amazing since the time I asked for the quote until the time I received my shipment in Auckland. Great service.

Reakcja na opinię

Oceniono na 1 z 5

Please RECONSIDER i’ve just received all my goods and I have so many things smashed how sad these cannot be used again. Bed frames broken mattresses dragged all turn dirty lamps smashed Our pic... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

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  3. Firma transportowa - żegluga
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Napisane przez firmę

Leader Relocations, established in 1991, is the UAE’s oldest and most trusted international moving company, with over three decades of expertise in relocating household goods and personal effects worldwide. Renowned for quality and service, we offer a full range of relocation solutions including household removals, automobile shipping, import clearance, baggage shipping services, and secure storage—all under one roof to ensure a seamless, stress-free moving experience.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

37 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,6

Wszystkie recenzje

(37)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 20

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Oceniono na 5 z 5

Appraisal for Leaders Relocation/Mr.Mohammed Haris

I have dealt with Mr.Mohammed Haris who was amazing and very helpful with excellent experience and information, he was supportive up to the level that i forgot some stuff to hand out to the packing crew but Mr.Mohammed saved me by reaching to my house and picked it in his private car.My shippment was from United Arab Emirated to UK,door to door, it was handed out to them on 7th of November 2025 and after processing i was informed that it will reach UK seaport on 15th January 2026.Today 29th of January 2026, the stuff was received complete and intact as i handed out to them.Mr.Mohamed and his team were very punctual and skilled, they will be my destination for any future shippments as my experience with them was very satisfying.

29 stycznia 2026
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

Thank you Motaz! We’re delighted to hear that Mr. Mohammed Haris provided such dedicated and supportive service throughout your move. It’s great to know your shipment arrived safely, on time, and in perfect condition. Your trust and kind words mean a lot to us, and we look forward to assisting you again in the future!

Oceniono na 2 z 5

A Very Sad Experience

A Very Sad Experience
For a shipment from Dubai to New Delhi which normally takes 3 weeks - it took 3 months and the entire team were most infective and unconcerned by this even though the container was booked by them. We had to follow up with the shipping company and trace where our container was. Leader was not pro active at all.
We asked the office the contact details of their boss but they kept stonewalling us and never provided these as than we could give provide feedback on the low level of service.
Coming to the quality of the packing - we had specifically instructed them to double wall all the fragile items - glassware - dishes etc which was confirmed by them. On opening the cartons the majority did not have the double carton layer and we suffered damage in nearly every such carton - a glass broken in one - dinnerware in another. One feels cheated in such a case as we trusted them but they let us down in a big way.
If you are looking for a company which is pro active and you can reach the top if there is a problem them Leader Relocations is not a suitable option. If you want a run of the mill Dubai packer who is unreliable then go ahead and consider them.

23 kwietnia 2026
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re very sorry to hear about your experience, Rajiv. A delay of this nature along with lack of proactive communication is not the standard we aim to deliver. We also regret that the packing did not meet your specific instructions, especially for fragile items, and understand the disappointment caused by the damage.

Your feedback has been taken seriously and shared with our management team for internal review. We sincerely apologize for the inconvenience and frustration you experienced.

Oceniono na 1 z 5

BEWARE TRIPPLE prices after calculating…

BEWARE TRIPPLE prices after calculating wrong sizes

⚠️ Important Warning: My Experience with Leader Relocations Packing and Moving Shipping)
Miss calculated my shipping leaving me with high bills .
Referring to his job is on the line because the extras were not paid .
(Just be aware they do not mention storage charges they literally make you believe that you’re waited for your Container to be shipped with in fact it’s still in Storage then you get a massive bill)

I want to share my horrific experience with this company to prevent anyone else from going through what I did.

At first, I was very impressed with the service when my items were packed and collected from South Wales for shipment to Dubai. Everything looked professional and efficient.

However, once my belongings went into storage, things changed completely. I was never informed about extra charges. The storage costs tripled and doubled without any prior notice, leaving me with no option but to abandon all my personal belongings and lifetime possessions.
However, I must emphasise the Container and all my goods have not been opened and I have so many smashed damage items. Everything has to be sold off cheap. I can never use them again apart from the electrical items. Very sad no respect.
This experience has been emotionally and financially devastating. I am sharing this to warn others not to use this company.

If anyone needs to contact them for verification,
🌐leaderrelocations
📍 Leader Relocations LLC (Packing and Moving Company)

Please be cautious — I would not want anyone else to suffer what I went through.

If this balance is not excepted this is going on every time platform possible I promise horrendous what you did Joseph and left me no different to the other compsny who I have filed a complaint against

24 kwietnia 2026
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re sorry to hear about your experience, Suzanne. We would like to clarify that storage charges are always based on actual volume and duration, and any revisions are communicated when there are changes in scope or requirements. There is never any intention to apply unexpected charges without basis.

Your comments have been noted and shared with our management team for review, particularly regarding communication and cost clarity. We regret the distress caused and remain committed to maintaining transparency in our services.

Oceniono na 5 z 5

Our shift to UAE was hasslefree

Our shift to UAE was hasslefree. The stuff was handled with utmost care and the staff was polite and careful with everything. Would recommend!

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od Leader Relocations

Thank you Arpit! We’re delighted to hear your move to the UAE was hassle-free and that our team handled everything with care and professionalism. We truly appreciate your recommendation!

Oceniono na 1 z 5

2 months struggling to get money back from the insurance

2 months after getting our container in Europe we are still waiting for the news from the insurance since they scratched 2 furniture pieces and 2 glass items arrived broken. They have asked several times about pictures and official forms, we have sent every time all the have asked for and 2 months are gone. Very bad and slow communication with them. I would not recommend this company.

20 lipca 2024
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re sorry to hear about your experience and the delay in your insurance claim. While the insurance provider (AIG) is separate from Leader Relocations, we understand the frustration and are doing our best to assist and expedite the process on your behalf. Your feedback is important, and we truly regret the inconvenience caused. Please feel free to contact us directly so we can continue to follow up and support you.

Oceniono na 1 z 5

Horrible Experience

We were contracted with this company to ship our goods from Dubai to Ottawa.

There was a massive delay of 3 months before we received our shipment. During this period there was no communication from the company with a reason for the delay or any response as to when it will be arriving.

Their partner company in Canada placed a financial hold on our shipment as Leaders Relocation did not pay them for their services resulting in our goods being delivered 3 weeks late.

Their team was unresponsive and provided very unprofessional communication and denied any fault.

We received the shipment with missing items and found out that during the move the company decided to repack our items without our consent to save space after we had already paid for the initially quoted volume of 35 CBM. Their Canadian partners only received 28 CBM.

This resulted in our items being repacked with improper care and handling, leading them to incur massive damage, with most of the furniture scratched and several broken. They have not issued an apology and refuse to provide any form of compensation for the damages. Please save your time, effort and money and contract another company.

6 grudnia 2023
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re very sorry to hear about the delays and damage you experienced during your move to Ottawa. This is not the standard of service we aim to deliver, and we deeply regret the breakdown in communication and the frustration caused. We are currently reviewing this case internally, including the coordination with our Canadian partner. Please contact us directly with your reference number so we can look into this matter thoroughly and work toward a resolution.

Oceniono na 1 z 5

An absolute joke

An absolute joke. Avoid like the plague

17 lipca 2023
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re sorry to hear you feel this way. We take all feedback seriously and are committed to improving. If you’re willing to share more details about your experience, we’d appreciate the opportunity to address your concerns directly.

Oceniono na 4 z 5

Leader Relocations

I have used this company to ship out my personal belongings from Dubai to Canada… Thanks to Ms Jackie Cruz and her team who have helped us every step of the way from pick up to delivery in Canada! All items received intact and in good conditions. Thanks to their partners here also in Canada!

22 lutego 2023
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

Thank you so much for your kind words! We're thrilled to hear that your move from Dubai to Canada went smoothly and that all your belongings arrived safely. We’ll be sure to pass on your appreciation to Ms. Jackie Cruz and our partners in Canada. Wishing you all the best in your new home!

Oceniono na 1 z 5

Horrible Experience

Leader Relocations was a go between company to move my things from Dubai to the USA.

They are refusing to release my items for shipment to my home within the USA because they are having financial issues with the original company I booked with.

I paid up front for door-to-door service, so this issue with another relocation company is not my problem. To hold my items from being shipped because they cannot sort their own internal issues is not my problem.

So, my things are sitting in a warehouse in the USA now, collecting storage fees (which THEY will be responsible for paying for)

In fact, this is unethical and illegal. I will be filing a police report if they do not release my items soon.

16 listopada 2022
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We understand your frustration, but we would like to clarify that Leader Relocations was not responsible for this shipment. It was handled by another moving company in the UAE. We recommend contacting them directly to resolve your concerns. Should you require assistance with any future relocations, we would be happy to support you.

Oceniono na 1 z 5

The minimum is one star

The minimum is one star, I wish there was a negative ranking option!!
One of the worst experiences we had shipping our goods from UAE to Canada. Promise made was that the cargo will reach in 3-4 months, however took 08 months and arrived damaged. Multiple requests for additional payments were made during the 08 month ordeal and absolutely no clue of how things work. Highly DO NOT recommend this company.

8 kwietnia 2022
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re truly sorry to hear about your negative experience and the delay in your shipment to Canada. An 8-month timeline and unexpected charges are not the standard we strive for, and we sincerely regret the inconvenience caused. Your feedback is being taken seriously, and we would appreciate the chance to review your case and see how we can make things right. Please contact us directly with your reference number.

Oceniono na 1 z 5

The guys who loaded our personal items…

The guys who loaded our personal items were fine. Professional and efficient. Unfortunately, the sales and shipping department were not. The final cost was 50% more than we had been told and the delivery was double the time they had claimed it would be. Their reason, in part, was it was difficult to find a shipping company who ships to Istanbul, a city of 15m people and one of the major shipping ports in the world. Sales lied about insurance and hidden costs and then shipping department spent months saying sorry...again and again and again.

16 marca 2022
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re sorry to hear about your experience and the frustrations with the final cost and delivery timeline. While we’re glad to hear our packing team met expectations, we clearly fell short in communication and transparency. Your feedback is valuable, and we’re actively reviewing this case to ensure improvements are made. Please feel free to contact us directly so we can address your concerns further.

Oceniono na 2 z 5

Very disappointed!

Leader Relocations were recommended to us by a friend. We stored our furniture with them for a year then they shipped our whole household goods from Dubai to the UK. It's clear that one or two of their packers were incompetent, lazy or both, as some things were so badly packed that there was a lot of damage. Several sets of plates and kitchen crockery were smashed, and lights badly damaged. Very expensive blackout curtains, from every window of our villa, were used as packing and stuffed down inbetween furniture. They looked like crumpled tissue paper when they came out. They used foam carpet underlay from our rugs to pack my bedside cabinets and marked them beyond repair. A wine cabinet is missing along with 6 other boxes in the shipment. Thankfully, we paid the premium to insure our furniture, but my biggest complaint is the lack of communication or remorse from the company. It took a week and several follow up emails and text messages to Joseph, their contact person, before they would respond to our query as to if they had found our boxes, and there was no formal apology or interest in their awful neglect of our belongings. My advice is - pay more for a better shipping company.

22 kwietnia 2026
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re deeply sorry to hear about the issues you experienced with your move and storage. This is certainly not the standard we aim to uphold. We understand how upsetting it must be to find valued belongings damaged or missing, and we sincerely apologize for the lack of timely communication during the process. Your feedback has been shared with our team for immediate review, and we would appreciate the opportunity to discuss this further and assist in resolving your concerns. Please contact us directly with your reference number.

Oceniono na 1 z 5

My possessions arrived smashed!

I should have posted this much earlier but got busy with the current situation. Just wanted to warn those approaching relocation companies that I had a disastrous experience with Leader Relocations. They gave me the lowest quote at the time and seemed professional enough. I was moving for good to Lisbon from Dubai at the time and took with me only my cherished possessions but no furniture. Half my stuff arrived smashed to pieces and mainly the kitchen stuff that they packed and I paid them for that packing! The stuff I packed mostly made it because I packed them in hard plastic boxes. Out of 10 plastic boxes only 4 survived. The rest were smashed too! I don't want to make this post too long but thought I should warn everyone. I have pictures of all my stuff, how they arrived, how they didn't even have fragile stickers on the breakable items that they packed and all the email communication! I'm happy to share details or photos with anyone who wants to. Mind you, I contacted them so they bear responsibility for their poor handling but they weren't interested to cooperate. Please stay away if you value the stuff you're moving!

28 czerwca 2020
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re very sorry to hear about your experience and sincerely regret the damage to your belongings. We take packing and handling seriously, and it’s clear we fell short in your case. Your feedback is important, and we’d like the chance to review your file and address your concerns. Please contact us directly so we can work toward a resolution.

Oceniono na 1 z 5

We used the service to move our…

We used the service to move our belongings from Dubai to France. We paid a premium insurance and secure wrapping for our TV as well as TV handling fee. When we received our items our TV was severely damaged and the insurance company refusing to pay and no help to resolve this problem. Not to be trusted and do not use! We should have listened to past comments.

19 czerwca 2020
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We’re truly sorry to hear about the damage to your TV and the challenges with the insurance claim. We understand how frustrating this must be. While we follow strict handling procedures and offer third-party insurance for added protection, we’re committed to helping you follow up on this matter. Please reach out to us directly with your file number so we can assist further.

Oceniono na 1 z 5

Absolute crooks and should be closed…

Absolute crooks and should be closed down. After quoting me over a month ago and shipping my stuff, they revised their charges up by $1,000 a day before they are supposed to deliver my goods.

They even lost one of the 18 packages and then blame FedEx who they outsourced the shipping to and just added their markup.

Avoid at all costs or risk losing your stuff, and paying more for the experience.

6 marca 2020
Opinia niezależna
Logo Leader Relocations

Odpowiedź od Leader Relocations

We're very sorry to hear about your experience. This is not the level of service we strive to provide. While we do rely on third-party carriers like FedEx, we take full responsibility for the overall customer experience. We’d appreciate the opportunity to look into this matter and resolve it. Please contact us directly with your reference number.

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