GAC Recenzje 

Choosing GAC International Moving for my relocation from Dubai to Spain has been one of the biggest mistakes I have ever made.

My belongings were collected on August 20, 2026, after Vasudevan Srinivasan (Vasu) repeatedly pressured me to confirm and pay for the service as quickly as possible, assuring me that a shipment to Spain was scheduled for the end of August and that space was being reserved.

Considering everything that happened afterwards, I strongly believe these claims were misleading and primarily intended to secure my payment and business.

What followed was an endless series of delays, contradictory explanations, and an almost complete absence of proactive communication.

Throughout this process, both Vasudevan Srinivasan and Noshin Kahathapitiya demonstrated a serious lack of transparency, honesty, and professionalism. I constantly had to chase updates, investigate shipping schedules, and independently track vessel movements just to understand what was happening to my belongings.

The most serious issue was the false information provided by Vasu. He explicitly assured me that the shipping line had cancelled the original vessel's sailing. However, after escalating my complaint to GAC's senior management, Noshin confirmed in writing that the vessel had never been cancelled by the shipping line. Instead, GAC had cancelled its own planned shipment because it had failed to gather sufficient cargo volume.
How can anyone trust a company that provides such a specific explanation and later admits it was not true?

This contradiction completely destroyed my confidence in GAC and made me seriously question the reliability of everything else I had been told.

As of October 17, almost two months after collection, there is still no independent confirmation that my belongings have been loaded onto a vessel.

According to GAC, my belongings are supposedly inside a shipping container sitting in an outdoor yard outside Sohar Port, where they have reportedly remained for approximately three weeks, without any independent confirmation of their actual condition or location.

What makes this even more concerning is that my contract states that my belongings should be kept in a cool, ventilated storage environment until departure.

Instead, according to GAC's own explanations, they have been sitting for weeks inside a non-refrigerated shipping container, exposed to the environmental conditions of the region. If the next scheduled departure actually takes place, they will have spent even longer there.

I find this situation extremely concerning and believe it contradicts the storage conditions I was promised.
Meanwhile, the estimated arrival in Valencia has shifted from November 5 to November 29, following repeated schedule changes.

I fully understand that delays can happen in international shipping. What I cannot accept is misleading information, explanations that later turn out to be false, poor communication, and having to investigate the whereabouts of my own belongings just to obtain answers.

My experience has been that, once GAC secured my payment, the responsibility for obtaining updates and following up on the shipment fell almost entirely on me.

I entrusted GAC with my family's personal belongings, expecting professionalism, honesty, and accountability.
Unfortunately, my experience has been the complete opposite. I deeply regret choosing GAC and cannot recommend their services.

At this point, all I can do is hope that my belongings eventually arrive in Spain, complete and in good condition, although I have lost almost all confidence in the company responsible for transporting them.

Unfortunately, despite the packing team being professional, efficient, and pleasant to deal with, GAC lost one of my boxes during the shipping process.

Based on my experience, I would not recommend proceeding with GAC. While the packing service itself was handled well, ultimately the most important part of an international move is ensuring that all of your belongings arrive safely at their destination, and unfortunately this did not happen in my case.

Throughout their investigation, I was repeatedly told that everything had been delivered. However, this was simply not the case. I even provided a photograph showing that one entire box was missing from the delivery.

What makes this particularly disappointing is that the missing box contained items that were both valuable and personally important to me, including my photographs, winter clothing, and an expensive device. Losing these belongings has caused significant inconvenience, and the way the subsequent investigation was handled has unfortunately undermined my confidence in GAC as a reputable moving and shipping company.

Given my experience, I would recommend considering an alternative provider, particularly for a move involving valuable or sentimental belongings.

The best company to choose when moving to UAE

Don’t be fooled by the friendly packing service …… once your belongings are packed and your boxes are on the way and your bill paid , it goes downhill, no follow up, no update 30 days turn into 100 days and it keeps on delaying . My belongings left bahrain for beirut and are now in Cape Town , why ? Who knows …..and I am still waiting ….
I would NOT recommend GAC even if they offered to service for free . Such reckless service should be the reason why this company closes its doors

My wife and I recently shipped some personal belongings with GAC. As regards the packing, shipping and delivery all was well - especially their agents at destination who were very helpful. What I was not so satisfied with the extra received costs we had to pay. My previous experience on all my moves is that once you pay there are no more charges. This was not the case with GAC. On arrival of our items at the destination we were told their was a normal wait of 7-10 days. What I wasn't aware of is that at the end of that time I would be billed a considerable sum for port costs etc. When I queried it with the move manager he referred to the exclusions in the contract. These extra costs must have been known through their agent by GAC at the time of our initial discussion and I would have appreciated knowing in advance. So, if you are thinking of using GAC, read the exclusions of the contract carefully. Don't assume the quote will cover costs. Ask questions, especially about clearance times at your destination and your liability. That will give you a clearer picture of the actual costs - unless of course you like surprises!

STAY AWAY! This company couldnt even deliver a pizza if their business relied on it.

Completely dishonest, careless and unprofessional. They sell you a dream but once they receive the money you get nothing but bad attitude and extreme sloppiness (that is if they reply to you), they continiously to lie, disrespect and ignore you and this seems to be their way of doing business. A delivery that was supposed take 2 months has taken almost a year, with anything of value damaged or missing, no apologies or any responsibility taken by the GAC team.

Professional company and service was good with friendly staff. Though there was vessel delay, they made it a point to update on day to day basis with safe delivery of our goods. Overall a very good experience and would use them for all our future services too.

I used their services and everything was Fantastic from the sales to coordinator upto the nice and efficient crew who packed my items.

I definitely recommend them to all those who need relocation hassle free.

My experience with GAC was very good. The crew is very professional and service was excellent.

My experience was awful, no one should even try them or contact this company. Many items are damaged. They packed everything together, shoes with clothes and all clattered on top of each other. So unprofessional !!!!
I moved from UAE to Australia unfortunately using GAC. Be mindful of positive review !

We are very happy with the service and staff. The move went very smooth. Everything was very carefully and individually wrapped so there was no damage. The staff are also very cooperative and everyone is vaccinated. Highly recommend their service

Great service at GAC in Laredo texas - from placing order to the curbside pickup - all great - highly recommend

VAA

We used GAC Dubai to move homes within Dubai itself. Keeping in mind COVID protocols the entire move took us 2 full days. The first day a large team was present to pack all our stuff. I must say the packing was excellent and every single item was packed. On the second day the team unpacked all the items and also helped with carpets. The team was polite, efficient and very helpful. Also there was not a single item that was either broken or misplaced. I was extremely happy with the overall service provided and would definitely recommend to use them for your moves.

You would expect a removals company to have good security of your possessions; after all some personal items are priceless in regard to a memory. Plus the packing would be adequate for export.
Unfortunately neither were adequate. I had a number of boxes broken into and accessed and items taken. Partly because of the poor quality of the boxes and secondly there was obviously times or places where this could happen on their journey. GAC have to use a third party 'packer' in the UK and these were the problem with the quality of the 'export packing material' If I had not done so much myself I'm positive we would have seen a lot more breakages than the one item which was beyond repair.

Extremely happy with the service received from GAC. Every single interaction has been efficient, professional, effective and we experienced absolutely no issues whatsoever. All staff are knowledgable and very helpful in their interactions, be it telephonically, via e-mail correspondence and/or in person. Given all the constraints of the blockade with Qatar, we felt extremely reassured during every step of the shipping process. Definitely highly recommended and we will certainly continue utilising GAC in the future. Thank-you to all concerned in Dubai and Doha.

Our move from Dubai to Scotland went very well. The packing team were efficient and friendly, and made it all seem easy. Special thanks to Charlene who was our very helpful coordinator through the entire process from start to finish. I won't hesitate to recommend GAC to anyone in need of a moving company.

Overall, I guess it will be fair to say that GAC services is outstanding. I got all my belongings safely and on time too.

Good service but problems later. Support through costing and booking was good. However several items damaged and also a couple were not delivered but not noticed until later. One air conditioning unit and a steam cleaner were not delivered to be exact and disappeared but were not missed for months. The insurance covered the damaged items that we realised were damaged sensibly and effectively. Unfortunately other items were not used for several months and in order to be repaired had to be paid for by myself. The problem was with the packers in Dubai more than GAC systems themselves. The packers were very poor pulling out table legs instead of unscrewing and breaking screwed in pieces off. The packing of my speakers was upside down and in the wrong boxes.

Pre-move and packing service was really good. Shipment arrived on time in Ireland, but I have some glasses that broke in transit. Otherwise good job and would recommend to use.

Our move from Muscat to Berlin, Germany went very smooth with GAC. Staff were very knowledgeable and walked us though the whole process. Packers arrived on time and did a very good job with packing up all our stuff. Container arrived when they said it would with no surprise charges and no damages. A+