I’ve been using Laundry Republic for the past eight years, and I’ve always been very impressed with their service. Their cleaning is consistently excellent, and they are always punctual and reli... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Update - We had reported below feedback but Laundry Republic team took time to address our queries and took corrective action as soon as their offices. Appreciate the support and glad... Zobacz więcej
Reakcja na opinię
It's an easy and efficient service that provides clean laundered or dry-cleaned clothes and bedding returned in an impeccable condition. Laundry Republic provide their own bags with your own cu... Zobacz więcej
Reakcja na opinię
I continue to use Laundry Republic after 7 years. That tells you! I would struggle to trust another company with my valuable clothing items that I paid a fortune for. It seems ridiculous to me to spe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Pralnia chemiczna
- również w kategorii:
- Pralnia
- Usługi pralnicze
Napisane przez firmę
London's best dry cleaning and laundry service, serving apartment buildings, offices and gyms. We're an award-winning, high quality and sustainable garment care provider, offering unbeatable convenience. Giving Londoners their free time back since 2009!
Dane kontaktowe
Units 22-23 Grange Mills, Weir Road, SW12 0NE, London, Zjednoczone Królestwo
- 02071933130
- contactus@laundryrepublic.com
- www.laundryrepublic.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quick and Hassle-Free
Quick efficient service. Highly recommend for hassle-free laundry!

Odpowiedź od Laundry Republic

Odpowiedź od Laundry Republic
Never let me down
Never let me down. Great turn around and perfectly collected and dropped off to original location.

Odpowiedź od Laundry Republic
Fast and reliable service satisfaction always guaranteed
I’ve been using laundry republic in the past 9 years never been disappointed always point on.
Fast and very reliable service.

Odpowiedź od Laundry Republic
They lost my fine Italian suit trousers
LaundryRepublic lost my fine Italian suit trousers after cleaning them, and instead returned seven white shirts belonging to someone else! They did collect those shirts eventually, but I’m now left with an incomplete suit I can’t wear.
Despite being a regular customer since 2022, LaundryRepublic only offered a paltry £50 in credit—far less than the cost of replacing the entire suit and paying for new tailoring. Instead of resolving the problem reasonably, they’ve forced me to pursue a Section 75 claim and serve a Notice Before Action. Next stop: Small Claims Court to recover the cost of a new suit.
If they had any business sense, they would have replaced my trousers (or covered the suit) and kept a loyal customer. Instead, they’ve demonstrated a complete lack of customer care and basic responsibility.
Buyer beware: if they lose your clothes, you’re probably stuck with a token credit that won’t come close to covering your losses.

Odpowiedź od Laundry Republic
Never again will trust them with my garment
Ruined a £300 Givenchy shirt which clearly said on the label "Iron inside out". Took the shirt for a week with the promise of repairing it. Then, offered a £50 credit as compensation. If they think I will trust them ever again, they are most mistaken.
Update: They offered me £282 in store credit with the condition that I would remove my reviews.

Odpowiedź od Laundry Republic

Odpowiedź od Laundry Republic

Odpowiedź od Laundry Republic
⭐️⭐️⭐️⭐️🌟
Good service and always taking the extra time to make sure your laundry is top notch. Thank you 🙏🏻

Odpowiedź od Laundry Republic
I had a great experience
I had a great experience! I appreciated the call to check in after I'd placed the order to make sure I was aware of the process. Very happy!

Odpowiedź od Laundry Republic
Always punctual
Always punctual, always perfect cleaning and very kind staff make of Laundry Republic a fantastic option

Odpowiedź od Laundry Republic
Frustrating communication
Edit: LaundryRepublic handled this very well, owning up to the mistake on their end and taking steps so that it doesn’t happen to others. As mistakes can always occur, I think this is the best possible way forward and as a result I’m happy to keep using them
I made an order for dry cleaning and a shoe repair. The dry cleaning was returned as expected and I was happy with the service. However, the shoe repair was more frustrating. While the website does state "shoe repairs [..] may take a few extra days", the email I received after the order was picked up (Oct 2nd) stated my order would be returned to my building the next day (Oct 3rd). On Oct 3rd I received a partial delivery without the shoes and the update stated "We will deliver the remaining items as soon as possible". A week later (Oct 10th) I had no updates so I phoned up and the agent could only confirm there was no chance I would receive the shoes before I was due to leave on holiday the next day. Unfortunately this meant I had to make alternative arrangements for shoes.
This could all have been avoided with clearer upfront communication. The original timelines were vague at best, the first email was wrong, the next had no extra clarity and the website at this point was wrongly stating the order had been completed.

Odpowiedź od Laundry Republic
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







