Lovely staff both night and day staff were amazing the room could of been a bit cleaner few stains on walls but for price guess you can’t complain lol
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... Zobacz więcej
Reakcja na opinię
Room was a lovely size and beautiful views but mixer bath tap didn't work and ended up having to run a bath using the shower head. Previous occupants hair on the tiles in the bathroom. Light constantl... Zobacz więcej
Reakcja na opinię
I have felt the need to plan ahead during my working life, but since (almost) retirement reduces my need to do so, finding a reliable site through which to arrange a trip just a few days (or even hour... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Dane kontaktowe
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Zjednoczone Królestwo
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4,0
Dobra
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
So easy and cheaper than other sites
7 listopada 2025
Odpowiedź od LateRooms.com
Hi Julia,
Thank you for your feedback! We’re thrilled to hear you found LateRooms easy to use and that you were happy with the price you secured also.
We look forward to helping you with your next stay!
Best wishes,
Rebecca
I chose late rooms because it was easy…
I chose late rooms because it was easy to do
6 listopada 2025
Odpowiedź od LateRooms.com
Hi Clive,
Thank you so much for your lovely feedback. We’re really glad to hear you found booking with LateRooms so straightforward. That’s exactly what we aim for!
We hope you’ll think of us for your next trip, and we’d love to help you find another great stay soon.
Best wishes,
Rebecca
Easy to use site with good prices…
Easy to use site with good prices compared to the hotel’s own.
4 listopada 2025
Odpowiedź od LateRooms.com
Hi Rachael,
Thank you so much for your lovely 5 star review! We’re so pleased to hear you found the site easy to use and that we could offer you a great price too.
We really appreciate you taking the time to share your feedback and hope you’ll choose LateRooms again for your next stay.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi there,
Thank you so much for your 5 star review!
We’re delighted to hear you found our website easy to use, with plenty of choice and efficient service — that’s exactly the experience we want for all our customers!
We really appreciate your kind feedback and hope you’ll think of LateRooms again for your next trip.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Kirsty,
Thank you for your 5-star review!
We’re so pleased to hear you found it easy to make your booking! That’s exactly the smooth experience we aim to deliver.
We really appreciate you taking the time to share your feedback and hope you’ll choose LateRooms again for your next stay.
Best wishes,
Rebecca
Easy site to navigate
2 listopada 2025
Odpowiedź od LateRooms.com
Hi Alison,
Thank you so much for your 5-star review! We’re really glad to hear you found the LateRooms site easy to navigate - that’s exactly what we want for our customers.
We really appreciate you taking the time to share your experience and we hope to you'll think of us when planning your next trip.
Best wishes,
Rebecca
Easy to find accommodation
Easy to find accommodation. Difficulty in making payment. On 3 attempt finally accepted
3 listopada 2025
Odpowiedź od LateRooms.com
Hello,
Thank you for taking the time to share your feedback. We’re really glad you found it easy to find the right accommodation, though we’re sorry to hear you had difficulty making the payment. We understand how frustrating that must have been.
If you’d like us to look into what caused the issue or if you need support in the future, please reach out to us at support@laterooms.com — we’d be happy to help.
Best wishes,
Rebecca
Nice hotel for the price.
Nice hotel for the price. A small suite 500 sf. w/comfortable setting.
2 listopada 2025
Odpowiedź od LateRooms.com
Hi Brad,
Thanks so much for your review! We’re really glad to hear you enjoyed your stay and found the hotel comfortable and good value for the price.
We hope you’ll book with LateRooms again soon!
Best wishes,
Rebecca
No receipt of amount paid is provided.
Booking all worked OK and no problems with the hotel or room. However no payment receipt is sent with the order confirmation that confirms the amount paid. The hotel queried if payment had been made on booking but I was unable to substantiate this as I only had a booking receipt and not a payment receipt. Seems a very odd thing not to provide and if you need a receipt for work etc I would go elsewhere.
2 listopada 2025
Odpowiedź od LateRooms.com
Hello,
Thank you for taking the time to share your feedback.
We’re really pleased to hear your booking and stay went smoothly, but we’re so sorry for the confusion around your payment receipt. We’ve now sent a copy of your receipt to you by email for your records.
We truly appreciate you bringing this to our attention. Having clear payment information is so important, and we’ll be reviewing our confirmation emails to make this process clearer for future guests.
If there’s anything else we can help with, please reach out to our friendly team at support@laterooms.com and we'll do our best to assist. We hope your next booking with LateRooms is completely seamless and enjoyable.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Philip,
Thank you for your 5-star review! We’re delighted to hear that you found booking with LateRooms quick and easy.
We really appreciate you taking the time to share your feedback and look forward to helping you plan another trip again soon.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Terry,
Thank you so much for your 5 star review! We’re really glad to hear you found booking with LateRooms easy and that the room details and pricing were clear and helpful.
We really appreciate you taking the time to share your experience and hope we can help you find another great stay soon.
Best wishes,
Rebecca
Easy and reasonable
30 października 2025
Odpowiedź od LateRooms.com
Hi John,
Thank you for your 5 star review! We're delighted to hear you found booking with LateRooms easy and great value. We really appreciate your feedback and hope to assist you again soon.
Best wishes,
Rebecca
Found the property I wanted at the best…
Found the property I wanted at the best price
29 października 2025
Odpowiedź od LateRooms.com
Hi Robert,
Thank you for your review. We’re delighted to hear you found the property you wanted at the best price. That’s exactly what we hope to make easy for our guests.
We really appreciate you taking the time to share your experience!
Best wishes,
Rebecca
You need to shop around
According to another site the same hotel has no availability
29 października 2025
Odpowiedź od LateRooms.com
Hi Samantha,
Thank you for your review. We’re glad you had a positive experience using LateRooms.
We appreciate you taking the time to share your feedback, and we hope you have a wonderful stay!
Best wishes,
Rebecca
I have been trying to make contact but…
I have been trying to make contact but the help number was for Expedia not laterooms and it’s not the same company!
23 października 2025
Odpowiedź od LateRooms.com
Hi Sam,
We’re very sorry to hear about the difficulties you’ve had getting in touch. We completely understand how frustrating this must have been.
For any questions or support regarding your booking, you can contact our team directly on 0203 637 0812 or via email at support@laterooms.com. We’ll be happy to assist you and ensure any issues are resolved.
Best wishes,
Rebecca
Unexpected surprise.
Driving in areas on a whim can sometimes give unexpected delights.
Chepstow was a pleasant surprise and The Three Tuns was great.
The Castle carpark was right next door so easy parking to pay for, wasn't expecting a castle to be in the backyard either.
Friendly staff and a great Italian Restaurant 3 min walk away - breakfast was the best my 19yr old son has had on our whole trip away.
Great job to their staff!
28 października 2025
Odpowiedź od LateRooms.com
Hi Karen,
Thank you so much for sharing your experience!
It’s lovely to hear that Chepstow turned out to be such a delightful surprise for the whole family, and that many special memories were made.
We really appreciate you taking the time to let us know and we hope you’ll consider LateRooms for future adventures.
Best wishes,
Rebecca
Very good value
Very good value if there had been a kettle with tea/coffee available in the room would off made it 5 stars
23 października 2025
Very amazing welcome and attendant…
Very amazing welcome and attendant especially by their Adrana and cat
27 października 2025
Easy quick booking
27 października 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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