Lovely staff both night and day staff were amazing the room could of been a bit cleaner few stains on walls but for price guess you can’t complain lol
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... Zobacz więcej
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Room was a lovely size and beautiful views but mixer bath tap didn't work and ended up having to run a bath using the shower head. Previous occupants hair on the tiles in the bathroom. Light constantl... Zobacz więcej
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I have felt the need to plan ahead during my working life, but since (almost) retirement reduces my need to do so, finding a reliable site through which to arrange a trip just a few days (or even hour... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Dane kontaktowe
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Zjednoczone Królestwo
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4,0
Dobra
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Accommodation was wonderful
Accommodation was wonderful. Lovely room and setting. Check in was easy and host was helpful.
17 listopada 2025
Odpowiedź od LateRooms.com
Hi Aline,
Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your room, the setting, and found check-in easy with your helpful host.
We look forward to helping you with more stays in the future!
Best wishes,
Rebecca
It was diabolical
It was diabolical! Totally pitch dark when I arrived. No information about how to find the pod. Didn't even know it was a pod! No answer from reception. Had no idea where toilet facilities or showers were. No response when I phoned. No water inside pod. Decided to just leave and drove 2 hours back home instead.
19 listopada 2025
Odpowiedź od LateRooms.com
Hi Maria,
We’re very sorry to hear about your experience. We completely understand how upsetting and frustrating it must have been to arrive with no guidance or support available. That’s certainly not the experience we’d want for our guests.
As LateRooms is a booking platform, check-in arrangements and facilities are managed directly by the property. We’d like to help by raising your concerns with the property’s managing agent so they can investigate your experience. Please contact us at support@laterooms.com with your booking details, and we’ll follow this up on your behalf.
Thank you for bringing this to our attention, and we’re very sorry again for the distress this caused.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi David,
Thank you for sharing your feedback! We’re so pleased to hear you we're happy with your room and enjoyed the friendly hospitality during your stay.
We really appreciate you taking the time to let us know, and we’d be delighted to help you find your next stay whenever you’re ready.
Best wishes,
Rebecca
Booking
Not been yet going at the end of the month. Booking was easy the only thing I would mention is that they tell you where the car parking is. But don't say if you get a discount when staying in the hotel.
16 listopada 2025
Odpowiedź od LateRooms.com
Hi Janette,
Thank you so much for your lovely review. We’re really glad to hear that you found the booking process easy.
Thank you also for your comment about parking information. We’ll review the listing to make sure all details are present and clear.
We hope you have a fantastic stay later this month, and if you need anything before your trip, our team is always here to help at support@laterooms.com.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Ian,
Thank you for your great review.
We’re really glad to hear you found availability quickly and at a good rate too. That’s exactly what we aim to deliver!
We hope we can help you again with your next booking.
Best wishes,
Rebecca
Great county pub with modern room. A great find.
I was very skeptical as this was a true late booking. However it all worked brilliantly. The rooms are slightly separate to the pub so no noise leaks from the bar. The room was modern, clean and had everything I needed. I was able to eat in the bar as well. Thoroughly recommended.
16 listopada 2025
Odpowiedź od LateRooms.com
Hi Freya,
Thank you so much for your lovely review.
We’re really glad to hear everything went smoothly with your booking. It’s great to know you were pleased with your room and appreciated the convenience of being able to dine in the bar too.
We really appreciate the recommendation and hope we can help you again on your next trip.
Best wishes,
Rebecca
easy to use.
5 listopada 2025
Odpowiedź od LateRooms.com
Hi Gerard,
Thank you so much for your review. We're really glad to hear you found LateRooms easy to use — that’s exactly what we aim for!
We hope we can help you with your next trip soon.
Best wishes,
Rebecca
Ten pounds difference
You charged me £56.88 and the Ibis said the room was 46.88. £10 difference is a lot.
15 listopada 2025
Odpowiedź od LateRooms.com
Hi Josephine,
Thank you for your feedback. We've very sorry for the disappointment regarding the price of your stay. We completely understand your concern that a difference of £10 is significant, and it’s important to us that you feel confident in the value you receive when booking through LateRooms.
LateRooms works with a number of trusted partners to provide access to different rates and room types, which can sometimes vary from the prices available directly with the hotel. However, we do offer a Best Price Promise. If you find the same stay cheaper elsewhere within 24 hours of booking, you can submit a claim and we’ll refund the difference.
We’d be very happy to look into this for you. If you could email your booking details and evidence of the lower rate available to support@laterooms.com, we’ll review it right away.
Thank you for bringing this to our attention.
Best wishes,
Rebecca
Hotel was supposed to be wheelchair…
Hotel was supposed to be wheelchair accessible, i couldn't access the bathroom sink, the loo was literally blocking the way. Very, very small bathroom and WALK in shower 🤯
Very very disappointed. I had driven a few hours from home thinking I had everything sorted, to the hotel being completely wrong, thank god i was given a refund. Still awkward having to find another hotel didn't get one till well after 8.30pm
13 listopada 2025
Odpowiedź od LateRooms.com
Hi Lena,
We’re really sorry to hear about the experience you had, especially after travelling such a long way and arriving to find that the room didn’t meet your accessibility needs. We completely understand how frustrating and stressful that must have been, and it’s certainly not the experience we want for any of our guests.
As a booking platform, we rely on the accessibility information provided by each property, but we take situations like this very seriously. We’d really appreciate it if you could reach out to us at support@laterooms.com to share your booking reference and any details about the room you were given, so we can raise this with the property’s managing agent to ensure it’s properly reviewed.
We’re glad the hotel were able to refund you, but we’re very sorry for the inconvenience and the difficulty you faced finding alternative accommodation so late in the evening.
Thank you for bringing this to our attention.
Best wishes,
Rebecca
The hotel is perfect room is lovely goal perfection
The hotel is perfect room is lovely staff ( reception and dining room ) are excellent and friendly meal was exceptional all great!!
4 listopada 2025
Odpowiedź od LateRooms.com
Hi Donald,
Thank you so much for your lovely review! We’re delighted to hear that you had such a great stay. It sounds like the team at the hotel really made you feel welcome.
We really appreciate you taking the time to share your experience, and we hope you’ll think of LateRooms again when planning your next trip.
Best wishes,
Rebecca
Good service
10 listopada 2025
Odpowiedź od LateRooms.com
Hi Nadeem,
Thank you for your feedback! We’re delighted to hear you were happy with the service you received from LateRooms.
We look forward to helping you with your next booking!
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Yvonne,
Thank you for your feedback! We’re glad to hear you enjoyed the variety of options and pricing available on LateRooms.
We look forward to helping you find your next great stay!
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Simon,
Thank you for your kind feedback.
We’re so glad to hear you found booking with LateRooms quick and easy. That’s exactly what we aim for!
We hope to help you plan your next trip soon!
Best wishes,
Rebecca
More expensive than booking direct
I booked here and found out their prices were actually 30% higher than booking with the accommodation directly, such a rip off. As I did not book an option with a cancellation refund I could not book the cheaper option. Check pricing before booking.
9 listopada 2025
Odpowiedź od LateRooms.com
Hi CS,
We’re really sorry to hear about your disappointment. We completely understand how frustrating it must have been to find a cheaper rate after booking.
At LateRooms, we always aim to offer great value and transparent pricing through our Price Promise. If you find the same stay cheaper elsewhere within 24 hours of booking, we’ll refund the difference.
Please get in touch at support@laterooms.com with your booking details and details of the lower rate you found, and we’ll be happy to review this for you.
Best wishes,
Rebecca
Would be nice to have more search…
Would be nice to have more search filters. Especially Kingsized beds, Parking included, hot-tub.
9 listopada 2025
Odpowiedź od LateRooms.com
Hi Dr Gardner,
Thank you for your feedback. We really appreciate your suggestions for additional search filters, including king-size beds, parking, and hot tubs.
We completely understand how useful these would be when looking for the perfect stay, and your comments have been passed to our team for consideration as we continue to improve the LateRooms website.
Thanks again for taking the time to let us know, and we hope to help you find your next great stay soon.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi George,
Thank you so much for your lovely feedback! We’re thrilled to hear you had an excellent experience with LateRooms.
We hope to help you with many more great stays in the future!
Best wishes,
Rebecca
Easy to use and got a good price.
8 listopada 2025
Odpowiedź od LateRooms.com
Hi Chris,
Thank you for your feedback! We’re glad you found LateRooms easy to use and were happy with the price you secured.
We hope to help you with your next stay soon!
Best wishes,
Rebecca
This is the worst platform for…
This is the worst platform for bookings. Stay away!!
They give you misleading exchange rates, fraudulent user experience, terrible support and the rooms are not even cheap.
I am not sure why they still exists. Avoid this business at all costs.
1 listopada 2025
Odpowiedź od LateRooms.com
Hi Faeez,
We’re sorry to hear about your experience. As we explained when you reached out to us directly, all pricing (including currency) and cancellation policies are clearly displayed at every stage of the booking process on the LateRooms website.
We always aim to provide accurate information and a smooth booking experience, and we regret that you were disappointed on this occasion.
Best wishes,
Rebecca
Had to find a room in an emergency due…
Had to find a room in an emergency due to no accommodation at the hospital where my grandson was having surgery.
All the hotel employees were very friendly and welcoming.
My room was fine. The bed was comfortable and I slept well.
Great value with breakfast included.
The breakfast was varied, well cooked and tasty.
7 listopada 2025
Odpowiedź od LateRooms.com
Hi Claire,
Thank you for taking the time to share your experience. We’re really glad to hear that the hotel staff were friendly and welcoming, and that you were comfortable and well looked after. We hope this helped make your stay a little easier during a difficult time.
We hope everything went well with your grandson’s surgery, and we look forward to helping you with any future stays.
Best wishes,
Rebecca
Not for from sea front
Wonderful place Your host Eric was so helpful beback again next year
17 lipca 2025
Odpowiedź od LateRooms.com
Hi Maureen,
Thank you so much for your lovely feedback! We’re delighted to hear you had a wonderful stay and that your host was so helpful.
We look forward to helping you book your visit next year!
Best wishes,
Rebecca
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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