Some of these reviews got me worried but the keys were a much cheaper alternative, so I went ahead and ordered. I must say I was pleasently surprised when it showed up! Took a week to have it shipped... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What a horrible company. We're two weeks in and I can't get a hold of them it's not moving. I think I paid like 14 or $17 for one key that still hasn't shipped from whatever Chinese hell hole... I am... Zobacz więcej
Not only did they send me the right key at a decent price, but they sent me the GOOD key, with the angling, not just the generic flat. I would have been okay with either, but my surprise at seeing th... Zobacz więcej
I ordered a single key cap, F10 for a HP Envy 360, septiembre 15th. Four days later, I sent them a message through their website asking about my order statu, since it's still "awaiting fulfillment". U... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 7% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fast shipping with shipping…
Fast shipping with shipping notifications. Replacement pieces were easy to install and fit perfectly for my son’s school Acer c733 laptop. Thank you!
Once order is placed, company will leave you in the dark
Placed an order and got zero follow up despite me reaching out. Followed up multiple times to no avail. Company could have simply cancelled the order if not in stock, but instead chooses to ghost customers.
I ordered right arrow key for my legion…
I ordered right arrow key for my legion lenovo 7i pro.
I am happy to report that the key fits perfectly and the site is genuine.
Scammed for my money
I ordered a replacement key for my son's laptop and key replacement tools back in June for about $50, including overseas shipping. A week later, I received an email saying the key had shipped, along with a tracking number. Then 3 weeks after that I followed up, they emailed me again telling me to disregard the previous message because the specific key I ordered was actually out of stock, offering me two options:
1) send a random key (how can this be useful to me?), or
2) send a “Replacement Hinge Clip & Rubber Cup.”
I should have asked for a refund, but I chose option two in hopes of salvaging the keyboard. They replied that they would process it “as soon as possible.”
Sine then many months have passed with no update. When I followed up, I received nothing but an automated response. As of today—three months after placing the order—there is no indication that anything has shipped.
In summary: the customer service is appalling, the handling of the order is disgusting, and the communication has been almost non existent. The whole process feels dodgy and like it is there to take people's money and hope they eventually give up. I now do not expect this item to be delivered at all and hopefully this stops others falling into the same trap. Stay away and would not recommend.
Dell XPS 13 with a busted “S” key …
So, on Thursday the “S” key on my Dell XPS 13 snapped in half. I was going to by a replacement internal keyboard and pop that in when I thought I wonder if I could just find an “S” key and sure enough, LaptopKeyReplacements were like we got you. By Saturday I had a brand new, perfectly-fitting “S” key popped into place. Arrived professionally packaged with a QR directly to the install video. Tremendously easy with the guides on the website. It would seem like such a simple thing, but when you need it, these guys came through. Awesome! I’m extremely pleased. Thanks!
Unfortunately, I got scammed
I ordered a replacement key for my MX Keys back in July for about $25, including overseas shipping. A week later, I received an email saying the key had shipped, along with a tracking number (UM870426375US). Then six days after that, they emailed me again telling me to disregard the previous message because the specific key I ordered was actually out of stock, offering me two options:
1) send a random key (how can this be useful to me?), or
2) send a “Replacement Hinge Clip & Rubber Cup.”
I should have asked for a refund, but I chose option two in hopes of salvaging my keyboard. They replied that they would process it “as soon as possible.”
Then a full month passed with no update. When I followed up, I received nothing but an automated response. As of today—two months after placing the order—there is no indication that anything has shipped.
In summary: the customer service is mediocre, the handling of the order was poor, and the communication has been unreliable. The whole process feels completely unorganized. I’ve given up expecting the item at this point. Would not recommend.
Wrong key for my cuter and model
Took forever to come and the key is wrong.
I made sure to get the exact key I need for my computer but the one I recieved is the complete wrong size shape AND font
Its insane that I will eventually need to replace my computer because 1 key broke and I have spent so much money trying to get a new bloody key and KEEP getting scammed
Got exactly what I expected and it's good
The keys came decently fast, they were good quality and they work, although it was kinda difficult to get on properly but that's probably a skill issue of mine.
Beware of this companu
This key didn't fix my laptop, in fact it did the exact opposite and broke my laptop. Now the A key is completely non functional amd the installation guide is a complete joke. Beware from buying from this company, i was told in the instructions to remove th3 rubber piece that actually presses the gold contact and tehy dont tell you that its held in by adhesive therefore making the replacemnt impossible to apply. This company is a complete joke and is a borderline scam.
I had some trouble finding the keys I…
I had some trouble finding the keys I needed for some different model MX Keys for Mac. Support was very helpful getting me the correct replacement keys I needed. I watched some YouTube videos to get the gist of the repair. Just fixed 3 keyboards today.
Outstanding Service and Product Quality
I was extremely impressed with my experience ordering from LaptopKeyReplacements. The ordering process was simple and straightforward, and I was amazed at how quickly my replacement key arrived, especially considering that I live in Canada. I received it in approximately 7 days.
The replacement key was a perfect match for my broken Logitech MX Keys key. Once installed, it was virtually indistinguishable from the original key in both appearance and feel.
What impressed me even more was their attention to customer satisfaction. Although I had only ordered the replacement key itself, they went above and beyond by including the plastic holder and cap underneath the key at no additional charge. This was an unexpected and greatly appreciated gesture.
Thanks to their excellent service and quality parts, I was able to repair my keyboard instead of replacing it. Given the cost of a new Logitech MX Keys keyboard, which can exceed CAD $150, this saved me a significant amount of money.
I highly recommend LaptopKeyReplacements to anyone looking for replacement of keyboard keys. Fast shipping, excellent product quality, fair pricing, and outstanding customer service make them a company that truly deserves recognition.
International order
As a Canadian customer, my order took a little longer to arrive (about a month from order to delivery) but that was to be expected. The tracking information wasn't necessarily up to date, but this was mentioned on their Shipping page for international orders. My order was listed as in transit when I was (happily) surprised to find it in my mailbox. It would be ideal if tracking was accurate from start to finish.
The order process was smooth. I appreciate the detailed information and videos on determining the appropriate hinge and how to install replacement keys.
Long delivery time but works fine
I received the key 18 days after ordering. You can't be in a hurry to order from this place.
Beyond that, the key works fine.
I found the instructions for the key and keyboard I was reparing on their YouTube channel on my own. They have a QR code on a paper that comes with the key to get to their channel on YouTube but not to the proper YouTube clip that is relevant to the keyboard you ordered a replacement for.
Beyond that, I'm happy. I will order back from them if I have another broken key.
Received wrong keycaps
Ordered black keycaps, but received transparent ones instead. I emailed the seller about the issue, but they haven't replied. Disappointed with the service.
2 weeks later still says "awaiting…
2 weeks later still says "awaiting fulfillment" and several unanswered emails with a generic AI response.
Absolute scam
Absolute scam. I don't think this is even a real company. I ordered a single key replacement and over a month and half later and I've had no delivery from them, and they refuse to answer my emails asked for a status on my order.
Avoid this company at all costs, they're just a scam.
Terrible communication and website!
Terrible communication and terrible website, I ordered 1 key and 2 were placed on my order and shipped. I immediately saw the error after placing my order and sent an email explaining the situation but they did not correct it. I sent a second email and still was not corrected. Yes two keys were sent and I was charged for two keys. I also sent another email asking a question about the colors available just in case I could get a lighter color . The color I actually ordered was lighter and shade than the color I received. Again, I did not receive an email or phone call back from this company.
I was glad I was able to give them at least a one-star rating since on the brighter note, the one key I did need fit perfectly and I am very happy with that though I was not happy with the customer service and inability to call the company directly since I was not getting any response from their email system.
Doesn’t Work!
It’s extremely difficult or impossible to attach these without breaking the flimsy switches or having them uneven. They have NO directions that come with them. I took them to a professional computer repairer and even they couldn’t attach them because it was too cheap and flimsy. And customer service is awful, they take forever to respond to each back and forth (which lasted 2 months), and refused to give me a refund no matter how much proof I give them it didn’t work.
I asked for an a key and got an s key
I asked for an a key and got an s key. Made me wait weeks for wrong key.
Useless company
Useless company. Said they have items in stock. Didnt ship, didnt inform. Never buy from them
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