Krispy Kreme UK Ltd Recenzje 

Thanks fpr the opprortunity to give a review Angela

I've found Krispy Kreme extremely willing to help when I've contacted them. And the family love their doughnuts :-)

(Plus, I like their coffee at Gatwick before we fly!)

Excellent customer service quick to resolve my issue to a high standard

Great experience! Lyn solved my problem. Thank you

Great customer service

Angela at customer care replied very quickly to my request. I ordered a dozen donuts but wanted to swap to a limited edition box that turned up. Angela cancelled my initial order, refunded and I was able to reorder the new box for the same date. Polite and helpful.

I’ll give it a 4 because of the customer service was excellent! Got back to me straight away addressing the issue. My order came and was damaged, the items had missing things off them and was squashed. Angela in the customer service department offered to replace them within an hour of the complaint! Thanks again Angela

Angela in customer services was so helpful and sorted by delivery problem out straight away.

I rang Krispy Kreme Customer Care with an online order issue. Customer Care Adviser Eloise was extremely helpful and solved the problem straight away. 10/10 for customer service!

I had very exceptional experience with the customer care team, very efficient and helpful. They resolved my issue straight away, without any hassel.

Pinder

Placed an order for some birthday doughnuts, and you are able to have a messages iced onto the doughnuts which is a really cool thing to be able to send to our friend for their birthday. I placed the order with a message, but a few days later I thought of a better thing to have written on the doughnuts. I contacted customer service not really hopefully that they would want to change the wording, but I had an email back only a few hours later from a lovely lady called Angela that said it had all been changed. The order process was really easy & then customer services so accommodating when it was a change from my error. Really happy with Krispy Kreme on line and will defo use again

I had made an error in the name I wanted to receive my delivery. A lovely assistant named Angela swiftly dealt with it and resent the order confirmation with the new name. Great service!

This review is on customer service solely. I was assisted with my issue so quickly and efficiently by Lynn. It gave a less favourable situation a positive, polite and pleasant outcome. Thank you!

Used the new drive through in Warrington Excellent service and choice of doughnuts was good too the staff are very nice too

Had a delivery issue, they sorted it immediately. Completely not their fault but excellent customer service. Special mention for Lynn and Erin - top class.

Allways best donuts for our long company meetings

Äudrey - you are an asset and an outstanding key element to Krispy Kreme Clapham Junction Company, there has to be a positive review and thanks issued when customers come into a store and are met with such a genuine service, building good relations, my experience as a customer was A1 Calibre - I will definitely advocate this quality to others...

Excellent customer service , needed to amend an order as i needed it delivered on a different day , this was done so quick and no fuss , big thanks to Lynn a customer care advisor !!

I had an issue with the box code not being accepted and contacted customer service for assistance. Although it took a little while, Lynn resolved the issue to my satisfaction.

Ordered as a gift and they didn’t arrive and then the next day my order was cancelled! It was a let down on the morning of the birthday!
I requested a refund, and customer support, Lynn, did a great job of helping me and also went the extra mile to ensure I was happy.
First time ordering, could possibly put me off ordering again BUT I LOVE the donuts so will absolutely continue to buy in store.

Hi
I had an issue with product quality and got onto customer services to help out. I dealt with Lynn who was great to deal with and resolved the issue straight away. I would of given the overall experience of customer service a 5 but 4 because the quality issue. Thanks Lynn.