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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Website was easy to use with super fast delivery! My daughter loves her new kids nav watch. She has been using it for a few weeks - battery life seems fine, she can call and text parents and friends a... Zobacz więcej

Oceniono na 5 z 5

From start to finish the process was simple to order the Kidsnav watch. Delivered very quickly and well packaged. My 10 year old son loves his new watch as it gives him the freedom of contacting... Zobacz więcej

Oceniono na 3 z 5

Website states "Chat – Click here to send a text message, or audio message to the watch. If you have two or more KiDSnav watches, you can have a group chat, so your family is always connected". T... Zobacz więcej

Oceniono na 5 z 5

We've had this watch for our daughter (age 8 when we got it) and its been amazing - gives her a sense of independence, while giving us peace of mind that we can contact her and know where she is. High... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków
  2. Sklep z telefonami komórkowymi
  3. Dostawca urządzeń telekomunikacyjnych
  4. Sklep z zegarkami

Napisane przez firmę

KiDSnav is the UK’s original kids GPS watch manufacturer. Our watches are trusted by over 500,000 parents (and counting!). Our award winning smartwatch business was established in 2019. We’re a family run company that offer the most advanced children’s tracking watch on the market. Not only do our watches track your child in real time, you’re also able to send them text messages, video call and many other features! Our watches are supplied with a warranty and on-going support from our dedicated customer service team. We also offer a no quibble 30 days returns period should (in the rare case) our product does not meet your requirement. Please be careful of cheap imitation watches online and purchase through us, an established UK kids watch manufacturer.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

633 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product

Excellent watch which has given our child greater freedom, whilst we retain some peace of mind to allow us to keep in contact and check location as needed.

11 września 2024
Opinia niezależna
Oceniono na 5 z 5

Perfect pre phone device!

This little gadget is small and packs quite a lot of features but most importantly it allows me to see where my 8 year old is and lets him get in touch in emergencies. Its the perfect balance for a few years before getting a phone for him.
Pros
-Tracking
-Phone
-Messaging
-Camera
-Fun

Cons
-bulky for small wrists
-battery drains quick but it is a phone essentially

Overall, its proven useful on occasions where my sons went 'lost' or needed to get in touch for a pickup.

5 września 2024
Opinia niezależna
Oceniono na 4 z 5

Great watch!!!

My daughter loves her watch and it’s great being able to call her. She’s too young for a phone and I want to put that off for as long as possible so this is a great alternative for keeping in touch.

Only negative is that the location isn’t that accurate.

12 września 2024
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi, thank you so much for your review! GPS signal can only be found whilst the watch is outdoors. If the watch is inside, the watch will look for either a WiFi or LBS position. LBS can be switched off via the app:

GPS is the most accurate and requires a view of the sky providing location over 4G data as accurate as 5-10m.

WiFi: is moderately accurate as it finds the location using the watch's internet IP address with location accuracy between 50m-100m

LBS: The Local Base Station is the least accurate as it uses only the estimated proximity to the nearest cell tower with an accuracy between 50-1000m. It can be useful to find your child's location when no other location sources are available as they are in a building or underground parking for example.

Many thanks

Helen

Oceniono na 5 z 5

Excellent

We love this watch, gives us peace of mind when our child is out playing. The features of the watch are excellent, my son enjoys wearing it and it’s great that we can contact each other and he doesn’t need to carry around a phone.

11 września 2024
Opinia niezależna
Oceniono na 4 z 5

Nice alternative to avoid buying a phone

My son used been using this watch for a year now. It alerts me via text when battery is at 20 percent so I never need to worry about him not v thinking to charge it. As another review says the texting buttons are small but he can read text from me give and reply with emoji or voice note if not wanting to call. We use the school mode to make sure he isn't tempted to distract himself. I like having a way to contact him on walk to and from school boy didn't want him having a phone and likely losing it.

8 września 2024
Opinia niezależna
Oceniono na 4 z 5

Kidsnav watch review

The watch has so far been really good, it gives my girl some freedom to go out without me and gives me peace of mind that I can see where she is or contact her and she can also contact me! She loves the "bump watch" feature with her friends too, great way for them to keep in touch when too young for a phone

4 września 2024
Opinia niezależna
Oceniono na 4 z 5

Excellent watch which does exactly what…

Excellent watch which does exactly what we need but doesn't give complete freedom.

We got our son this watch in January 2023 amd it is still going strong.

Let's us know where our 8 year old is as well as being able to call him. He can call out to up to 10 registered numbers but can't text.

Scheduling feature is handy if ever need to wear to school.

I'm not sold on the 1p contract. Although it is cheaper than most I have to top up even though we have never and probably will never use the previous balance.

Sometimes the GPS is a little off which has caused a few issues but only on the odd occasion.

Overall great watch, sturdy and gives peace of mind when needed. Great that you can change the strap also for when they want a bit of change, feels like a new watch

4 września 2024
Opinia niezależna
Oceniono na 4 z 5

Fab little watch

This watch has been a great asset to us to enable to keep track of our daughter as she plays outside the house, it's a great middle ground when they are too young for a phone. Tracker is pretty good not perfect. I would recommend.

3 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent watch and customer service

Got our 8 yo a Kidman watch for walking to school.
Very impressed with the watch itself.
Had a query which was answered extremely and we experienced an issue with a lead which was replaced immediately.
Five star customer service

3 września 2024
Opinia niezależna
Oceniono na 5 z 5

Thoroughly recommend

Brilliant watch which gives me peace of mind when the children are at clubs by themselves. Accurate gps and the do not disturb school mode is great for when they are in the classroom. Customer service is v responsive.

3 września 2024
Opinia niezależna
Oceniono na 4 z 5

Great for calls

My son loves the watch and it's a happy middle ground before being allowed a mobile phone.
Ideal for calls and voice messages. Buttons are tiny for texting so very rarely used.
As all reviews state the GPS isn't always very accurate and works better if he's outside than in a building.
Credit seems to last a long time.

2 września 2024
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi, thank you so much for your review! GPS signal can only be found whilst the watch is outdoors. If the watch is inside, the watch will look for either a WiFi or LBS position. LBS can be switched off via the app:

GPS is the most accurate and requires a view of the sky providing location over 4G data as accurate as 5-10m.

WiFi: is moderately accurate as it finds the location using the watch's internet IP address with location accuracy between 50m-100m

LBS: The Local Base Station is the least accurate as it uses only the estimated proximity to the nearest cell tower with an accuracy between 50-1000m. It can be useful to find your child's location when no other location sources are available as they are in a building or underground parking for example.

Many thanks

Helen

Oceniono na 5 z 5

Bought this watch for my 8 year old as…

Bought this watch for my 8 year old as he didn’t want to carry his phone around and it is great he rings and messages me telling me where he is which makes me feel more at ease and I can track where he is which is an added bonus!… He loves the little math game on it too! Would recommend!

29 lipca 2024
Opinia niezależna
Oceniono na 4 z 5

A good first watch

This watch has enabled my 7 year old son to have some more independence while giving me some peace of mind. He has enjoyed being able to contact his loved ones of his own accord and makes good use of the extra features, too. The sim package is very affordable and top ups are few and far between. The only reason for 4 stars is that the accuracy of the GPS isn't always spot on, however we do live in a remote area which may affect the accuracy.

1 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent and last the test of time

Both my children have had these watches for a number of years and both still working great. Gives me peace of mind when they are out playing with their friends and allows them to stay in touch. I love that you can now also change the strap (an ideal stocking filler).

1 września 2024
Opinia niezależna
Oceniono na 4 z 5

Great all-round watch with steadily improving app

We’ve had a couple of KiDSnav watches (replacing previous ones also KiDSnav) - overall pleased with them, good features on watches and the app. Location seems to be accurate but would be useful if we could adjust position update rate for when trying to ‘home in’ on the watch/child. Would recommend.

1 września 2024
Opinia niezależna
Oceniono na 1 z 5

Contacted company to tell them how…

Contacted company to tell them how pathetic this tracker is and got the most unprofessional response ever.
Offered no professional advice other than make sure you have a good data signal
Watch battery drains within minutes and location is way off infact it’s coming up we are in China not Scotland!!!

I would massively suggest anyone avoids this company

They did however tell me to send the pathetic piece of equipment back they did actually quote my description of their watch!!

You can’t fix a battery draining within seconds of it being taken of the charge?!
Refund is fine am just being honest with my review I am left with an upset boy wanting to know where his watch is

31 sierpnia 2024
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi,

Thanks for your review and sorry to hear this. We did offer to resolve the issue but you wanted to return the watch, which of course is no problem at all.

The watch will only show a location of being in China if there is no internet connection on the SIM card (which can be resolved easily).

We apologise for your negative experience and will refund you as soon as the watch is back.

Kind regards

Sally

Oceniono na 5 z 5

Great idea for piece of mind

Great idea for piece of mind, my child isn't old enough for a phone and this is a great way to still be able to contact them when needed and for them to contact us. Also came in handy recently when my phone battery had run out!

31 sierpnia 2024
Opinia niezależna

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