Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Website was easy to use with super fast delivery! My daughter loves her new kids nav watch. She has been using it for a few weeks - battery life seems fine, she can call and text parents and friends a... Zobacz więcej

Oceniono na 5 z 5

From start to finish the process was simple to order the Kidsnav watch. Delivered very quickly and well packaged. My 10 year old son loves his new watch as it gives him the freedom of contacting... Zobacz więcej

Oceniono na 3 z 5

Website states "Chat – Click here to send a text message, or audio message to the watch. If you have two or more KiDSnav watches, you can have a group chat, so your family is always connected". T... Zobacz więcej

Oceniono na 5 z 5

We've had this watch for our daughter (age 8 when we got it) and its been amazing - gives her a sense of independence, while giving us peace of mind that we can contact her and know where she is. High... Zobacz więcej

Informacje dotyczące firmy

  1. Producent zegarków
  2. Sklep z telefonami komórkowymi
  3. Dostawca urządzeń telekomunikacyjnych
  4. Sklep z zegarkami

Napisane przez firmę

KiDSnav is the UK’s original kids GPS watch manufacturer. Our watches are trusted by over 500,000 parents (and counting!). Our award winning smartwatch business was established in 2019. We’re a family run company that offer the most advanced children’s tracking watch on the market. Not only do our watches track your child in real time, you’re also able to send them text messages, video call and many other features! Our watches are supplied with a warranty and on-going support from our dedicated customer service team. We also offer a no quibble 30 days returns period should (in the rare case) our product does not meet your requirement. Please be careful of cheap imitation watches online and purchase through us, an established UK kids watch manufacturer.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

633 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent product for kids

Excellent product for kids, gives me reassurance that my daughter is safe when playing out and I can easily contact her. Better then giving her a mobile phone as I can restrict the people she can communicate with via the app.
Company have always been really helpful when ever I have contacted them

6 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Great watch with easy to use features and gives peace of mind

We bought a KidSDnav watch for our 8 year old when she started getting school transport to and from school. It's been amazing as it gives me security of being able to see where she is on her journey and she loves being able to message me from the watch to say when she's arrived and is on the way home again (with appropriate emoji so I know if she's had a good day!).
The watch is robust and the features are easy to use and the 'do not disturb' feature means the watch can be set to not be used during school lesson time.
I've contacted KiDSnav customer service a few times with general queries and they always respond quickly and helpfully. Also the subscription service is very economical and easy to set up.
This is the first smartwatch we've used for a child and would highly recommend it.

2 maja 2025
Opinia niezależna
Oceniono na 3 z 5

Replacement watch required, hoping for improvement!

Had some trouble getting in touch with the company to deal with a watch that has stopped working/completely died just after the 1-month return window, but this has since been rectified.

They do warn of emails going into spam, but on checking spam folders nothing was received - so it's a mystery as to where the emails got blocked. Luckily they seem to have better luck getting through Gmail, so I was able to finally reach the customer service team. So do beware if you need to contact them from a provider like btinternet.com

Hoping to get a replacement and have better luck with that one -the app/GPS is very slow to update, but perhaps that's due to the sim card - so will see if a new watch with some edited settings helps with better outcomes to improve reliability...

1 maja 2025
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi, thanks for your review.

Can I ask that 1, you supply us with your information (order number etc) and 2, please check your spam folder. We reply to all emails received and your watch is within warranty. Please kindly check your spam/junk email folder.

I have searched our emails from an email from your name and can't find any, unless you're using a different name. If you have emailed us and we've received it, we would have replied to you. By law, your watch is within warranty and we have to fix or replace it.

We have a constant issue of hotmail, outlook, msn users emails going straight to spam. There's nothing we can do to fix this as it's out of our control. Once you supply us with your information, we'll be able to look into this further.

Many thanks

Sally

Oceniono na 5 z 5

Highly recommend

We originally bought my eldest son this watch to allow him some more freedom. We loved it so much that we bought a second for his sibling. It’s great for keeping an eye on where the kids are and getting in touch with them when they are out playing. Highly recommend this product. Used by all our friends and their children.

Have used product for over 3 years now

1 maja 2025
Opinia niezależna
Oceniono na 5 z 5

A great alternative to a mobile phone for younger kids!

Got my 7 year old daughter a Kidsnav watch as a Christmas gift. It's been great! She enjoys the security of being able to contact me when she is out with friends/family and I like being able to contact her too.
We've been using the watch for 4 months now and have no issues with it at all, connectivity is good and its great value for money.
As she gets older and ventures out with her friends more independently it will be good to see her location on the app and to be able to stay in contact with each other.

29 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Top service once again

I had to contact Kidsnav for a few queries today.

Again they have went beyond what was expected to deliver a great service.

Prompt replies and quickly offering solutions.
Their after care is just a really good service.

25 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant product

Bought this watch for my son as he is too young for a phone. This gives him the freedom to go out without the worry of losing a phone. The app is free and really easy to work. You also choose who can call the watch to avoid unknown callers.

1 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

A Perfect alternative to mobile phone

Bought my daughter a watch as we are not ready to get her a phone just yet, but she was looking to have more independence with her friends. This has been perfect for her and us. She can text her friends and family members (that we have approved) and we are able to get in contact with her when she is out with friends. We can also use the GPS feature to track where she is and we are altered if she ever leaves the 'safe' area that we have set. I also love that I can disable the features on the watch during school hours.

We will definitely buy one for our son when he is older.

25 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Bought this watch for my 10 year old as…

Bought this watch for my 10 year old as we weren’t ready for him to have a phone.
Honestly, it’s been a game changer. We can ring each other, text each other and control his contacts via the app. The tracker can be a bit hit and miss but it’s accurate enough for what we need.
It’s given my son independence and given us peace of mind without us having the worry of what a smart phone can bring! The customer care team are amazing too and I would highly recommend using this family run business.

22 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

A fantastic watch phone for my 10 year

A fantastic watch phone for my 10 year, the perfect answer to not getting a smart phone but still having the security and ease of contacting them when necessary and they feel very independent, it's easy to use, has great features, customer service is great, good price, would definitely recommend it

18 kwietnia 2025
Opinia niezależna
Oceniono na 4 z 5

Great watch for being able to contact…

Great watch for being able to contact my daughter while she’s out playing and for her to contact us if needed, it also allows her a little more freedom while out with her friends. Good to have a way of contact without having to have a mobile phone.

17 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Do not buy this watch if you are…

Do not buy this watch if you are looking to track your child's where abouts! 99% of the time tracking shows wrong location and not just by a little, miles and miles out!! 2 watches do the same thing and even different sim cards/network providers and still the same rubbish.
And don't go buy their website reviews as they don't publish negative reviews.

17 kwietnia 2025
Opinia niezależna
Logo KiDSnav

Odpowiedź od KiDSnav

Hi Ryan, thanks for your review. You've left this review without even contacting us first, which I find confusing. You could just simply switch off LBS in the app. I have included the different types of positioning that a GPS tracker uses at the end of this reply.

Just a reminder, after checking your order, you're still within your 1 month returns period, so if you're unhappy with your purchase, please contact us via our website and we'll arrange the return and will refund you.

The location issues that you are having could be due to numerous reasons, which we would be happy to help with if you contact us.

I look forward to hearing from you

Many thanks

Sally

GPS is the most accurate and requires a view of the sky providing location over 4G data as accurate as 5-10m. GPS signal can only be found outside.

WiFi: is moderately accurate as it finds the location using the watch's internet IP address with location accuracy between 50m-100m

LBS: The Local Base Station is the least accurate as it uses only the estimated proximity to the nearest cell tower with an accuracy between 50-1000m. It can be useful to find your child's location when no other location sources are available as they are in a building or underground parking for example.

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