I phoned confused regarding an issue with my initial insurance registration. After speaking to Shane everything was made clear. He was so patient explaining all the details clearly, answering all my q... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Zoya was the representative I spoke with and she couldn’t have been more helpful. She was pleasant, knowledgeable & patient. She answered all of my questions & offered further assistance if necessar... Zobacz więcej
Reakcja na opinię
Long intro and wait on the recorded phone message but once through was excellent. Wanted to clarify some details and Kerry was very helpful and answered all my questions.
Reakcja na opinię
Excellent service with three different dog claims. One long term (3 years) due to ongoing medication needs which were covered under the policy and on death, at home, the policy covered cremation... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Dane kontaktowe
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Zjednoczone Królestwo
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,8
Doskonała
3 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Returning customer 5 of my dogs have…
Returning customer 5 of my dogs have been insured with KC ins to date not been disappointed either service received good and end of life so would recommend from my experience received
16 marca 2026
Spoke to Michelle
Spoke to Michelle. She was extremely
Polite & helpful.Excellent service provided.
15 maja 2026
Opinia niezależna
Brilliant
Brilliant. The whole application and support from staff I had to speak to was great and non stressful, easy to use website. Fingers crossed I never need to use it !!!
13 marca 2026
Great service and personal touch
Professional, efficient and empathetic in exactly the right balance. Thank you!
15 maja 2026
Opinia niezależna
Excellent service.
Excellent service.
Nothing seemed to be too much trouble which was very reassuring.
15 maja 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Very professional
Jennifer handled a sensitive situation with high regard, a full understanding and a professional mannerism to achieve a successful outcome. Thank you for all the help provided.
14 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Keida Rogers
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Jennifer will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Your colleague was very helpful with my…
Your colleague was very helpful with my questions and gave very clear information. Excellent customer service.
14 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Julie Peebles
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to Lorna. I know she’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
I phoned this morning to ask how I…
I phoned this morning to ask how I would make a claim incase we got bad news about our precious dog. A lady called Jenny and she was lovely and explained everything. I suffer from anxiety and she put my mind at ease. Great service .
14 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Jo Lovett
Thank you so much for taking the time to leave us such a positive review. I’m so glad to hear you found Jenny lovely and that she put your mind at ease. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
Fantastic service thank you
Fantastic service thank you
I spoke to Tabitha who was incredibly helpful and resolved our query very efficiently.
Thank you Very much
2 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello marta
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Tabitha will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
The questions were all answered clearly…
The questions were all answered clearly and very professionally.
13 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Kerry Trigg
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Very informative and answered my…
Very informative and answered my questions.
Thank you 🙏
13 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Lucy Poole
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. The team will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very polite and efficient lady
12 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello customer
I’m so happy to see you’ve given us a 5-star review! I’ll pass your comments to the team. I know they’ll be delighted.
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Sharon was amazing
Sharon was amazing, dealt with my query quickly and efficiently.
13 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Samir Khan
I’m so pleased to hear you had a 5-star experience with us. We really appreciate the time you’ve taken to leave a positive review.
I’ll pass your feedback to Sharon. I know she’ll be delighted.
Please let us know if we can be of any further assistance.
Kind regards
Shane
Customer Service Team
Excellent customer service with Zoya!
Zoya was the representative I spoke with and she couldn’t have been more helpful. She was pleasant, knowledgeable & patient. She answered all of my questions & offered further assistance if necessary. I have never had a bad experience with anyone working with the Royal Kennel Club insurance. Highly recommend them!
12 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Cheryl Scott
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Zoya will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very pleasant Customer Service…
Very pleasant Customer Service operatir. Very helpful -answered all my questions very clearly . We have always had a positive experience with Kennel Club insurance
12 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello S B-B
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Excellent service very helpful paid out…
Excellent service very helpful paid out no quibble would recommend
12 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Paul Brind
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Quickly and concisely answered
Quickly and concisely answered my questions and reassured me that my pet was covered for any secondary referral to a RCVS approved hospital in the UK.
Was sympathetic to my worries and concerns about his condition too.
12 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Gwyliau
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Professional and helpful
11 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Jen
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Extremely helpful
I phoned confused regarding an issue with my initial insurance registration. After speaking to Shane everything was made clear. He was so patient explaining all the details clearly, answering all my questions. At no time did I feel under pressure at all.
11 maja 2026
Opinia niezależna
Odpowiedź od Royal Kennel Club Pet Insurance
Hello Helen Robertson
I am so pleased to hear that you have had a 5 star experience with Shane. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Friendly helpful customer service
2 marca 2026
Odpowiedź od Royal Kennel Club Pet Insurance
Hello cheryl
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.