Purchased frosted fairy palette along with their pigment mix for the wife who's obsessed with sparkling cosmetics. Reached out about delivery time frames which was answered within 24 hours.Dispatched... Zobacz więcej
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Zobacz, co mówią recenzenci
Based on the customer service experiences of not just a few reviewers, I am ashamed to admit I once made an order/purchase from Kaima. My experience was about the same as Ella's. Non returning email... Zobacz więcej
Calling people “fatty” and telling them to “sort your scabby skin out” when they offer valid criticism and then thinking you won’t get caught because the influencer only had 1000 followers is abhorren... Zobacz więcej
Regarding the “Witch hunt” Is it really a witch-hunt when the owner begged for positive reviews when she clearly did not deserve them? Then when being advised that it’s shady to do that she proceede... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Highly pigmented eye-shadow for every occasion, from super sparkly duo-chrome's to chrome, metallic , multichrome and stunning fine glitter dust. We are an indie brand & all of our products are cruelty free, with many of our products also vegan.
Dane kontaktowe
Zjednoczone Królestwo
- www.kaimacosmetics.com
My favorites
Since I first saw Kaima’s products online I’ve been restless , my makeup collection is huge but I needed their stuff all these gorgeous glitters , eyeshadows , rainbow highlighter , unicorn flakes so I made my order and my parcel was delivered super fast from UK to Europe and inside I found my beautiful flakes and glitter loose e/s and they were as gorgeous as I’ve seen them online , and there was also a small gift inside which was such a sweet personal touch , the owner is such a warm person , this is a small family business where you feel welcome and loved Thank you Kaima 🫶🏻
Highlighter is amazing I get too many…
Highlighter is amazing I get too many compliments on highlighter and the rises and skull palatte is osm their pigments their quality is on next level never regret buying this product
Amazing thank you !!
Love this brand
Love this brand! I ordered the loose glitter pigment in glamour, the glistening pigment mix and the glitter eyeshadow adhesive. The loose glitter is highly pigmented and such a beautiful colour. Really impressed with the adhesive too, I have hooded eyes so often eyeshadow will crease, but not with this! I ordered to Hong Kong and it arrived quickly and in good condition. Gonna be placing another order soon.
Unmatched quality 🥰
The quality of their makeup is next level insane! The pigment! How long it lasts. I hands down will not buy eyeshadow from anywhere else and the amount of compliments I receive when wearing their rainbow highlighter and eyeshadow is insane. Love this brand. Coukd not recommend enough!!
Extremely disappointing poor service and overpriced products
I ordered from this brand expecting premium quality and a professional experience. Unfortunately, the product I received was not worth the high price, and the quality was underwhelming compared to what you’d expect from reputable global brands.
Also, their sunscreen comes in an unusually small 30 ml size something I’ve never seen from any other brand and this is not clearly stated on their website at the time of purchase.
What’s worse is the lack of transparency regarding customs fees. If you’re ordering from outside the UAE, be prepared to pay up to 40% extra in customs duties — a fact that is not clearly mentioned on their website.
I reached out to their customer service multiple times, even provided proof of payment for the extra charges, and received no response at all. This level of customer care is simply unacceptable.
At this price point, I could have chosen a well-known international brand with actual quality and service. Instead, I feel misled and ignored.
I strongly do not recommend ordering from this brand, especially if you live outside the UAE.
I can provide all the evidence and screenshots of my exchanges with their poor customer service to show just how unprofessional their support truly is, in case they try to deny any of this.
Stunning Shimmers
My experience with Kaima has been nothing but positive from falling in love with the Frosted Fairy palette, customer service was excellent, very attentive and I can tell they care about the customer.
The quality of the palette is sensational, I don't have shimmered like this so they are one of a kind in my make up collection.
I definitely recommend them.
Nothing but love
Absolutely love Kaima cosmetics, I’ve ordered 2? 3? Times and always received the products on time. I’ve got the chameleon flakes and lipgloss both which I absolutely adore.
I love their beautiful products with…
I love their beautiful products with great pigmentation thanks to my husband who gave me several pigments I met them
Kaima is my only cosmetics choice
I found Kaima cosmetics over a year ago & I've not gone anywhere else for my makeup staples since.
The makeup produced is fantastic, high quality & I ALWAYS get compliments and asked about my makeup. What you see in the photos is exactly what you get & if you are a magpie in human form like me, who loves anything shiny & glittery you won't be disappointed! Also Kaima's black base is 100% the best in the market that I have ever found!
I won't ever go anywhere else for my makeup! I've ordered so many times & my little girl can't wait to start getting her own makeup palletes (rather than pinching mine) 🤣🤣
It’s really as good as it seems!
I saw Kaima on social media and thought this stuff can’t be as good as it looks, my wife agreed it looked amazing but social media can sometimes deceive. We ordered some stuff, she liked the look of the pressed shadows and some lip glosses, they came through and honestly, amazing. My wife loves the stuff and it’s always come through the post with no damage. I’d say we have now placed around 8/9 orders and have ordered goods worth over £750, never had any issues with any of their products, even when stock was on back order, the communication was good and clear. My wife repeatedly gets asked where her make up is from and she always asks me to explain. Seriously, it’s as good as it looks, it’s always well delivered and we would have no issue recommending.
Happy!
I've made several orders, always successfully and without issues. Will order again soon!
I ordered a few years ago now
I ordered a few years ago now, but I honestly dont know why there reviews are 3.5🌟, I had no issues with the products, i thought they were absolutely beautiful and I got a free cute necklace with my order..
Amazing product!
I've ordered several times from Kaima, absolutely love this brand, products are amazing! Best out there! My orders have arrived on time with no issues.
The products are good quality
The products are good quality. They ship quite quickly. Last time I had to wait a bit longer, but that was because I pre ordered something in my order. The products always arrive neatly. Would recommend the makeup palettes.
One of the best beauty brands with the…
One of the best beauty brands with the best customer service. I contacted them once during a huge pre-order/sale because some of my order was missing when I received it. Not only did I receive lovely customer service, but they also went above and beyond. My order was sent quickly, perfectly, and a few more extra goodies were included. I’ll always be a loyal customer. With love, from Sweden! ♥️
perfect gift
bought a few things as a gift for a friend and everything was absolutely stunning. she loves everything and looks amazing in what i chose for her. can’t wait to come back for more!! shipping was quick to the US and tracking was provided.
Absolutely in Love!!
Ok- so my experience still stands, it was fab. However, I was not aware of the bullying on social media. Completely unacceptable, unnecessary behaviour! Gutted, as I really do love the palettes. So disappointing- What a shame!
Ordered their 3 eyeshadow palettes & they’re absolutely breathtaking! Order came quick too. I was gutted when they went out of stock but 4 days later all 3 came back in stock! Brilliant quick service. Stunning products. Emails were quickly responded too. When I can I’ll be ordering their liquid eyeshadows, every.single.one!
Great products and fast shipping
Ordered several Times. I love their multichrome products. Very fast shipping.
Always stunning and beautifully made…
Always stunning and beautifully made products! As a colour lover the frosted fairies palettes is one of my absolute favourites of 2025! If you’re a sparkle lover you need to try this brand
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