For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Zobacz więcej
Reakcja na opinię
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Zobacz więcej
Reakcja na opinię
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Dane kontaktowe
The Old Mill, High Church Street, NG7 7JA, Nottingham, Zjednoczone Królestwo
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Dobra
542 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Spam. Spam. And more Spam.
Literally don't even know what they do. I do know that in the past 8 months, they've spammed me with more than 28 emails, despite constantly unsubscribing.
Just constant, constant emails. Never signed up to their maillist, and the footer of the spam emails never have any information about how I was supposed to have joined it, and I've never bought from them.
Can't stand having my inbox filled with emails I never asked for - awful.
9 marca 2026
Opinia niezależna
Odpowiedź od Jigsaw24
Hi Gio, we’re sorry to hear about this. We understand how frustrating this situation must have been and it’s certainly not the experience we want anyone to have.
We’d like to get to the bottom of what’s happened and make sure this is resolved for you. If you're able to, could you please email us at Marketing@Jigsaw24.com with the email address that’s receiving these comms so our team can investigate and stop this happening? Thank you.
The system was easy to order from
The system was easy to order from, and everything arrived quickly with regular updates on the process/delivery, etc.
17 lutego 2026
Odpowiedź od Jigsaw24
Thanks for the review, Alastair. Glad you had a good experience ordering from us!
Very disappointed by their service
Very disappointed by their online service. Ordered an ‘In Stock’ item via their website. I called for ETA on delivery and was told the item wasn’t in stock but on backorder. Now my payments are pending in my account and can take up to a week to retrieve. This is unacceptable and was even told Jigsaw24 have had this issue many times before. Seems like a cover just to get sales but terrible services. Use the service with caution.
20 lutego 2026
Opinia niezależna
Odpowiedź od Jigsaw24
Hi Simon, we’re sorry to hear that you’ve been disappointed with our service. We completely understand how frustrating this experience must have been, and it’s not the level of service we aim to provide.
Our Customer Support team have asked if you could please reach out to them at CustomerSupport@Jigsaw24.com as we’d like the opportunity to look into this properly and put things right. If you’re happy to, please contact them with your order details, and we’ll make sure this is investigated as a priority.
Odpowiedź od Jigsaw24
Thanks for the review. We're really pleased you were happy with the service and we look forward to working with you again.
Software code arrived quickly and all…
Software code arrived quickly and all worked. What more can I say?
12 stycznia 2026
Odpowiedź od Jigsaw24
Thank you, Graham. We’re glad you were satisfied with our service!
Excellent sales with great…
Excellent sales with great communication from staff, from pricing quotes, to ordering and speed of delivery I could not fault my experience.
3 lutego 2026
Odpowiedź od Jigsaw24
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team and service. We look forward to assisting you again in the future.
All round excellent.
Efficient, Excellent price, informative about shipping arrangements, delivered as promised and well packed. Many thanks.
30 stycznia 2026
Odpowiedź od Jigsaw24
Thanks for the fantastic feedback, Simon. We’re glad everything met your expectations and we appreciate you choosing us.
A truly excellent company
I have ordered a phone plus laptops and iPads from Jigsaw 24 over many years and each time the service has been truly excellent. They are always friendly and knowledgeable and I wouldn’t go anywhere else to buy an Apple product.
26 stycznia 2026
Odpowiedź od Jigsaw24
Thanks for your loyal support over the years! We’re happy to hear you’ve consistently had great experiences with our team and we really appreciate your trust in us for your Apple purchases.
still waiting for ordered product from…
still waiting for ordered product from last week. phoned in to find out what had happened and was told product had been out of stock, this was not flagged up at time of order. a plus to very nice lady who apologized and assured me product would be with me tomorrow. this message sent 03.02.2026
20 stycznia 2026
Odpowiedź od Jigsaw24
Apologies for the delay in delivering your order, Anna. Thank you for taking the time to bring this to our attention, we know this is inconvenient and not our standard service. We’ve raised this with Customer Services to investigate however if you’d like to discuss it further, please contact us at CustomerServices@Jigsaw24.com as we would like the chance to make things right.
False advertising SSD vs HDD
I was advertised and bought a Solid State Hard Drive, but a was delivered a normal, old rotary. The webpage still advertises this product as SSD, it is not SSD. This is bare faced false advertising, god knows how many have been tricked by this by not knowing better. 2 weeks later I'm still awaiting any news on my refund.
12 stycznia 2026
Opinia niezależna
Odpowiedź od Jigsaw24
Hello Felix, thank you for bringing this to our attention. We’re sorry to hear about your recent experience and the inconvenience this has caused. We’ve now updated the webpage so it shows the correct details, and we’ve passed this on to our Customer Services team so they can review what’s happened and make sure this is resolved for you. Someone should be in touch shortly to arrange your refund, thank you for your patience.
Jigsaw24 are very helpful with advice
Jigsaw24 are very helpful with advice, and their product range is big enough to give you a wide choice of solutions
12 stycznia 2026
Odpowiedź od Jigsaw24
Great to hear! Glad our advice was helpful, William.
Excellent service thanks guys :) Pete
19 grudnia 2025
Odpowiedź od Jigsaw24
You're welcome, Pete. Glad we could help!
Excellent Black Friday Deal with a…
Excellent Black Friday Deal with a super fast delivery!
28 listopada 2025
Odpowiedź od Jigsaw24
Glad to hear our deals and delivery times were up to par!
Odpowiedź od Jigsaw24
Thanks for the feedback, we appreciate your loyalty to our brand!
Odpowiedź od Jigsaw24
Thanks for your trust and continued support!
Odpowiedź od Jigsaw24
Thanks for choosing us! We're glad we could help.
Odpowiedź od Jigsaw24
Thanks for sharing, we're pleased we could help!
Everything as usual
Everything as usual, helpful, good range of stock and a competitive price.
9 grudnia 2025
Odpowiedź od Jigsaw24
We appreciate your review! Great to hear you value our range and pricing.
Odpowiedź od Jigsaw24
Thanks Paul, we’re glad communication and delivery were spot on!
Top customer service
The customer service was top. There was a slight delivery issue and CS sorted it. The product and packaging was bang on and at a nice price.
29 listopada 2025
Odpowiedź od Jigsaw24
We really appreciate your feedback and look forward to helping you again soon.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.