For the second time, your website homepage promised 'next day delivery', and your product pages promised '3-5 working days'. Yet two days after I placed the order, I got a generic email to... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Zobacz więcej
Reakcja na opinię
Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Zobacz więcej
Reakcja na opinię
I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
Dane kontaktowe
The Old Mill, High Church Street, NG7 7JA, Nottingham, Zjednoczone Królestwo
- 03332 400 888
- support@jigsaw24.com
- www.jigsaw24.com
3,9
Dobra
542 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great products in stock as usual
Great products in stock as usual, but you need to change your delivery service as DPD are completely useless!
10 czerwca 2025
Odpowiedź od Jigsaw24
Thanks for the great feedback on our products! We appreciate you flagging the delivery service and will look into how we can improve the experience.
Always a great service and have used…
Always a great service and have used Jigsaw for about 40 years, Ed who dealt with my enquiry gave great support.
19 czerwca 2025
Odpowiedź od Jigsaw24
Thanks for sticking with us all these years, Ed will be thrilled to hear this!
Odpowiedź od Jigsaw24
Thanks Richard, glad we could deliver a good service!
Superfast delivery and great price!
Superfast delivery and great price!
Just a perfect example of fantastic customer service!
12 czerwca 2025
Odpowiedź od Jigsaw24
Glad we could deliver an excellent service to you!
Odpowiedź od Jigsaw24
Thanks for the review, glad we could be of service!
Don't bother. Might as well go to Amazon
I'll just share the interaction...
*Join chat on the site*
Hi, I am trying to help a customer with External storage options for an iMac M1 and I am no apple expert, will USB-C drives work? He wants large capacity (6TB and over) is that an option??
*Response*
-You have been transferred to: Jamie Barratt.-
-You have been transferred to: Craig Thompson.-
-You have been transferred to: Jamie Barratt.-
"I am afraid I would not be able to advise you here as I am not sure on the answer sadly.
We are part of the Customer Support/Logistics Team and do not have the expertise to best advise you. However our sales teams do. If you can provide the below details I will happily ask them to help advise here."
Makes sense that your team on live chat can't help with sales opportunities eh
19 maja 2025
Opinia niezależna
Odpowiedź od Jigsaw24
Hello, we’re sorry to hear about your experience with our live chat. This is not the level of service we aim to provide, and our customer support team has reviewed our internal processes to make sure we improve moving forward. We are currently exploring better ways to streamline the handover to our sales team without disrupting the live chat experience. We understand how frustrating this must have been and truly appreciate your feedback. We hope to have the chance to serve you better in the future.
Brilliant fast service and very simple…
Brilliant fast service and very simple payment system
9 maja 2025
Odpowiedź od Jigsaw24
Glad we could deliver a brilliant service!
Good people to deal with
Really helpful staff, knowledgable and always responsive. I wouldn’t go anywhere else.
25 kwietnia 2025
Odpowiedź od Jigsaw24
Thanks for the great feedback, glad we could help!
well packaged and speedy delivery
Excellent! I ordered the Mac mini M4 expecting a long processing wait as the price was so competitive, but just 2 or 3 days it arrived in an almost bomb proof recyclable box. This is the first time I have used this company but I am sure it won't be the last.
12 kwietnia 2025
Odpowiedź od Jigsaw24
Thanks for the great review Nathan! We're glad we could deliver quickly and exceed your expectations.
Odpowiedź od Jigsaw24
Glad we could be of service!
Problems renewing Pro Tools subscription
An unusual and unknown anomaly of the Avid Pro Tools registration renewal process was dealt with professionally and efficiently, with good communications throughout.
28 marca 2025
Odpowiedź od Jigsaw24
Thank you, your feedback is greatly appreciated! We're glad we could help you efficiently.
Odpowiedź od Jigsaw24
Thanks Peter! We're glad to hear you had a smooth experience.
Odpowiedź od Jigsaw24
Thanks for your feedback! Happy to hear you had a hassle-free experience.
Quick turnabout.
8 marca 2025
Odpowiedź od Jigsaw24
Thanks Michael, glad we could provide a quick service.
Order acknowledged but no further…
Order acknowledged but no further updates received. Have emailed to ask for an update but no one has responded.
5 marca 2025
Odpowiedź od Jigsaw24
Hi Dawn, we're really sorry for the lack of updates on your order and the delay in our response. That’s not the experience we want for our customers. We’ve flagged this with our team to ensure better communication moving forward. Thank you for your feedback.
Long time customer
Have been a customer of Jigsaw from their very early start up days in Nottingham. Very good service then and equally good service today
20 lutego 2025
Odpowiedź od Jigsaw24
Thank you, Charles! We appreciate your loyalty to our brand and look forward to doing more business with you.
Odpowiedź od Jigsaw24
Glad to hear you were pleased with our service!
Jigsaw24 offers great products and…
Jigsaw24 offers great products and excellent service! Friendly, knowledgeable staff make the experience seamless.
14 stycznia 2025
Odpowiedź od Jigsaw24
Thanks Daniel! We're glad you had a good experience with our staff and services.
Great personal help and quick service…
Great personal help and quick service as well as a good price. Thank you1
4 lutego 2025
Odpowiedź od Jigsaw24
Thanks, we're glad we could help!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.