Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Zobacz więcej
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Zobacz więcej
Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Zobacz więcej
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep z lornetkami
- Sklep fotograficzny
- Laboratorium fotograficzne
- Wywoływanie zdjęć
- Sklep z teleskopami
Informacje o Jessops
Napisane przez firmę
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesDane kontaktowe
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Zjednoczone Królestwo
- cs@jessops.com
- www.jessops.com
4,6
Doskonała
14 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleased with price of Sony camera bundle.
Yes, I was pleased with receiving my Sony camera bundle in three working days from purchase and getting a substantial discount. My only criticism is that when I placed my order on a Friday, it was stated on the website that if I ordered within one day, so many hours, I could get a delivery on the Monday. When Monday came, didn't get the delivery but it did arrive on the Wednesday and i am happy with that.
24 grudnia 2025
Odpowiedź od Jessops
Dear Daniel,
Thank you for your feedback.
We appreciate you sharing your experience and take note that we were did not meet our delivery estimate on this occasion. With this ordered on 19/12, we were experiencing some minor delays due to the Christmas rush - we sincerely apologise for this however we're glad you enjoyed our service overall and your order arrived before Christmas.
Kind regards,
The Jessops Customer Service Team
Very helpful and friendly staffs at…
Very helpful and friendly staffs at Jessops Oxford Street London. They guided me for every single matters which I ask.
Thanks to the team and best wishes
27 grudnia 2025
Odpowiedź od Jessops
Dear Yasir,
Thank you so much for your kind words!
We’re delighted to hear that our team at Jessops Oxford Street were helpful and friendly, and that they were able to guide you with everything you needed. Your appreciation means a lot to us, and we’ll be sure to pass on your thanks to the team.
Kind regards,
The Jessops Customer Service Team
Everyone I spoke to was very helpful…
Everyone I spoke to was very helpful and polite
2 stycznia 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Tam,
Thanks so much for your feedback, we really value your support!
Kind regards,
The Jessops Customer Service Team
Easy to find what I wanted on the…
Easy to find what I wanted on the website. Easy to order and very quick delivery.
Will definately use again.
29 grudnia 2025
Odpowiedź od Jessops
Dear Roger,
Thank you for your feedback.
We're delighted to hear you found your Jessops experience so simple and efficient - thanks so much for sharing your experience.
We look forward to supporting you in the future.
Kind regards,
The Jessops Customer Service Team
Excellent price and very fast delivery
Bought Camera Sunday on line, despatched Monday by Jessops and delivered very efficiently by DPD at 9.37 on Tuesday. Very impressed with this service and the price from Jessops.
30 grudnia 2025
Odpowiedź od Jessops
Dear Mr AMW,
Thank you so much for sharing your feedback.
We're so pleased you enjoyed our efficient service and we do hope you're enjoying your new DJ Osmo Action 4 Standard Combo!
Kind regards,
The Jessops Customer Service Team
Excellent All Round Service
Excellent price for Nikon Travelite binoculars and delivered within 48 hours after ordering online. Great service.
29 grudnia 2025
Odpowiedź od Jessops
Dear Gary.
Thanks so much for your kind words.
We're so pleased you enjoyed a 5* experience and we hope you enjoy your new binoculars!
Kind regards,
The Jessops Customer Service Team
Fast delivery and well packaged!
Fast delivery and well packaged!
I am so glad they had availability of the item I required!
23 grudnia 2025
Odpowiedź od Jessops
Dear Simran,
Thanks so much for sharing your feedback and support - we really appreciate it.
Kind regards,
The Jessops Customer Service Team
SONY FX3 A FULL FRM CINEMA PURCHASE
I have been researching online about purchasing a new camera for many weeks.
I had decided to go to Camera World and purchase a Sony Fx3 and I was undecided about which lens I would need.
I decided to take a look in Jessops beforehand and I met Shoukat who was very knowledgeable and advised me on the benefits of a SONY FE 24-70MM F2.8 GM II.
I am really happy with my purchase and the customer service that I received from Shoukat, Pranav & Sofia at the Oxford Street branch of Jessops.
29 listopada 2025
Opinia niezależna
Odpowiedź od Jessops
Dear Curtis,
Thank you for your feedback.
Shoukat and our Jessops London Oxford Street team really appreciate your very kind words. We really value you sharing your experience.
We hope you're enjoying capturing new memories with your new Sony FX3!
Kind regards,
The Jessops Customer Service Team
I knew what I was looking for
I knew what I was looking for, and Rory was helpful, allowing me to get the feel of my intended purchase. Very competitive price too, so well pleased!
28 grudnia 2025
Odpowiedź od Jessops
Dear Stewart,
Thank you for your feedback - Rory and the team at Jessops Kingston really value you sharing your experience.
We hope you're enjoying your new Panasonic Lumix FZ82D!
Kind regards,
The Jessops Customer Service Team
Bought and delivered within 24 hours!
Only bought the camera yesterday and it was delivered this afternoon - absolutely outstanding service
27 grudnia 2025
Odpowiedź od Jessops
Dear Stephen,
Thanks so much for sharing your experience, we really appreciate your thoughts and support!
Kind regards,
The Jessops Customer Service Team
Excellent range
Product delivered in time and exactly what I wanted. Jessops had an excellent range of binoculars to choose from
24 grudnia 2025
Odpowiedź od Jessops
Dear Terry,
Thanks so much for your feedback.
We hope you're enjoying your new Nikon 10x25 Sportstar EX Binoculars!
Kind regards,
The Jessops Customer Service Team
The camera arrived very quickly.
23 grudnia 2025
Odpowiedź od Jessops
Dear Suzy,
Thanks so much for your feedback, we really appreciate it!
Kind regards,
The Jessops Customer Service Team
Trustworthy company, no problems ever
Clear website, bit overpriced at times but all items bought, used or newf, have been great.
11 czerwca 2025
Odpowiedź od Jessops
Dear Jari,
Thank you for sharing your feedback.
We're so pleased you enjoyed a 5* experience with Jessops and we appreciate your honest comments on pricing and will certainly take them on board. Thanks for choosing us, and we hope to welcome you back again soon.
Kind regards,
The Jessops Customer Service Team
Really helpful and well informed staff…
Really helpful and well informed staff helped with choice of a gift. Although not available in store everything was arranged for delivery from the warehouse. Overall great customer focus.
22 grudnia 2025
Odpowiedź od Jessops
Dear Paul,
Thank you for your kind feedback - our Jessops Shrewsbury team really appreciate it!
We’re really pleased to hear that our team were able to help you choose the right gift. Providing knowledgeable advice and making things as easy as possible for our customers is very important to us, so it’s great to know that came across.
We value your support and hope to see you again soon.
Kind regards,
The Jessops Customer Service Team
Great product and quickly delivered.
22 grudnia 2025
Odpowiedź od Jessops
Dear Desmond,
Thank you for your feedback - we really appreciate your support.
Kind regards,
The Jessops Customer Service Team
Excellent Customer Service
It is not often, nowadays, that you get to deal with a company that care about their customers if there is a problem after a sale has been made (particularly when buying online).
I recently purchased an item which stated 3-5 day delivery which was fine. The item turned up within 2 days but unfortunately was the wrong one. So I picked up the phone, preparing myself for a long painful process, and the phone was answered in less than a minute by a super gentleman (Raphael).
I explained the problem and he asked me to email through a photo. He called me back within ten mins and told me he could arrange for the incorrect item to be picked up the next day.
The following day the item was picked up and I emailed Raphael to let him know (with a copy of the collection receipt). I got a quick email response saying that he would dispatch the correct item immediately.
I received my camera the following day which was 4 days from the date of order (ie. Within the original 3-5 days I was initially quoted.)
Thank you Jessops, thank you Raphael.
20 grudnia 2025
Opinia niezależna
Odpowiedź od Jessops
Dear Simon,
Thank you for your feedback.
We really appreciate your kind words and we do hope you're enjoying your new telescope!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Malcolm,
Thank you for your feedback.
We're so pleased we were able to help out with an efficient process to ensure your Christmas presents were sorted - thanks for sharing your experience.
Kind regards,
The Jessops Customer Service Team
Really happy with purchase and speedy…
Really happy with purchase and speedy delivery.
9 grudnia 2025
Odpowiedź od Jessops
Dear Helen,
Thanks so much for your feedback - we really appreciate it!
Kind regards,
The Jessops Customer Service Team
Cancelled order as no dispatch date…
Cancelled order as no dispatch date given . Shame as I chose Jessops instead of amazon in the hope the camera would arrive safely - ended up buying same from amazon at same price and the delivery from amazon came the next day with a security code to ensure safe delivery .
12 grudnia 2025
Opinia niezależna
Odpowiedź od Jessops
Dear Kathryn,
Thank you for your feedback - we really do value you sharing your thoughts.
While Amazon can sometimes offer fast delivery, purchasing cameras through Jessops has important benefits that aren’t always immediately visible. We offer expert product knowledge, manufacturer-backed stock, UK warranties, and dedicated aftersales support should you need advice, servicing, or repairs.
That said, we sincerely apologise for any inconvenience caused by the delayed delivery. December is an incredibly busy period and on very rare occasions, delays can occur however ultimately we understand we did not meet our 3-5 working day delivery estimate and appreciate that was the reason for the cancellation.
Kind regards,
The Jessops Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.