Ordered an out of stock sale item online and they called me a day or so later to tell me my order was in and when it would be delivered - unheard of level of service these days. My item arrived as the... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Despite the little wait probably because Sony announced a 10% off period, the price I paid was extremely competitive. In fact nobody else came near. The communication was very good, my contact was Jo... Zobacz więcej
Reakcja na opinię
The camera was in an excellent condition as shown in the image and stated in the description. If anything it was in an even better state than I expected. It came safely packaged and the service couldn... Zobacz więcej
Reakcja na opinię
Perfect lightweight everyday camera bag. It fits my camera and a couple of lenses easily, with space for batteries and small accessories. It also holds daily essentials like a water bottle, purse and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
CameraWorld is a real camera shop, helping you to make the most of your hobby. Our expert team has many years' experience within the photographic trade with knowledge gained over 40 years. Many are photographers themselves and enjoy passing their knowledge on. You'll also find our online service fast, efficient and courteous and you can always call us if you want to talk to a human being. We are dedicated to bringing you the very best in service, choice and price. We are specialists in used equipment. We offer high prices for trade-in or even if you just want to sell your old gear. We'll even collect from you if that's more convenient, just call us to discuss your needs. We can give you an estimation over the phone so no need for complicated web forms if that is what you prefer. We always carry a huge range of used equipment which has been checked, cleaned and tested before sale. We also offer a guarantee for your peace of mind so buy with confidence and grab a bargain
Real People, Real Shops, Real Experts
Napisane przez firmę
- Real Camera Shops That Care About Your Hobby
- We are an independent specialist photographic retailer with camera shops in London’s West End, Chelmsford, Essex and Stevenage, Hertfordshire, as well as online. Formed back in 1999 by keen photographers with decades of experience in camera retail, to offer the best in good old-fashioned service and the lowest online prices on the biggest range of top brands. We have won the Amateur Photographer Good Service Award every year since opening! All of our shops have keen photographers who love to pass on their knowledge with expert advice on the best new and used camera lenses, camera bags and tripods as well as the best deals on new and second hand digital cameras. We also stock a large range of the latest camera accessories, flashguns, scopes and binoculars. We are official retailers of Canon DSLR cameras and lenses, Nikon, Sony, Fujifilm, Panasonic, and Olympus, as well as Sigma, Tamron and Zeiss lenses and top accessory brands. We are specialists in Part Exchange, second hand cameras, both film and digital cameras. If you need advice, or the best deal, get in touch or pop into a store.
Free delivery, extended guarantees, expert knowledge
Free insured courier delivery when you spend over £150
2 year guarantee on any new camera or lens over £300. If we can't fix it we'll replace or refund it.
All our second hand equipment has been lovingly cleaned and checked and comes with a full CameraWorld 6 month guarantee allowing you to buy with confidence.
Dane kontaktowe
14 Wells St, W1T 3PB, London, Zjednoczone Królestwo
- 02076365005
- sales@cameraworld.co.uk
- www.cameraworld.co.uk
4,6
Doskonała
7 tys. recenzji
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I paid extra for next day delivery it didn't arrive
I paid extra for next day delivery, which was guaranteed if ordered by 12pm but it didn't arrive until the following day.
14 kwietnia 2026
Opinia niezależna
Simple small purchase
Simple small purchase, delivered in good condition and well protected. Slight delay in delivery.
15 kwietnia 2026
Opinia niezależna
Some transaction and delivery come on…
Some transaction and delivery come on time. Will order another should there be a discount
2 kwietnia 2026
good experience
6 kwietnia 2026
False representation of stock levels & failure to refund as per commitments made by CameraWorld Customer Services
Original order was placed based on website stock levels indicating items were all in stock - however, after the order was placed Camera World advised that one item was outstanding and could be up to a further 3 weeks before arriving. (This was despite their website still indicating it was in stock at their time of writing).
The in stock items of the order were delivered and thereafter, a further item was returned. Upon receipt of the return, CameraWorld advised the refund would be processed by close of business the following day. It is now 4 days on and CameraWorld are not replying to any requests for an update and the refund remains outstanding.
This seller is not to be trusted - stock levels are a misrepresentation of the reality and commitments to refund are not met with action as per their advice.
AVOID!
14 kwietnia 2026
Opinia niezależna
A quality of service rarely found these days!
Ordered an out of stock sale item online and they called me a day or so later to tell me my order was in and when it would be delivered - unheard of level of service these days. My item arrived as they said and was well packed and in pristine condition. Excellent service.
25 marca 2026
Opinia niezależna
The product arrived in good condition…
The product arrived in good condition and I'm happy with the service, apart from one thing - it took weeks to arrive.
5 grudnia 2025
Opinia niezależna
Great communication before purchase
Great communication before purchase via email, excellent tracked delivery service.
2 kwietnia 2026
Opinia niezależna
Next day delivery or next month delivery? Poor service guys.
I’m going to be very honest with my review of camera world and I hope it helps others. Found a camera that came with 2 Kodak batteries and a kodak memory card for my granddaughters birthday. I rang the shop for some advice and to check availability etc. on speaking to the person at the shop he said this would be ideal for her and they could have it to me next day. About 2 hours After I placed my order of a yellow camara as we had order a matching yellow Kodak printer elsewhere I had a phone call to tell me they didn’t have it in stock so would I except an orange one instead. After explaining it was to match the mini printer I ordered he said ok I will get you a yellow one but it will be a week or so. After a few days I received an email saying we don’t have a yellow camera in stock are you ok to have an orange one(oh dear) I rang the person who sent me the email to explain again about the colour to be told again they would get me a yellow one. Few more days went by then another email saying they were struggling getting a yellow one due to the war in the Middle East would an orange one be ok (omg) another call to them I managed to organise them sending me a yellow camera but the battery’s and memory card would be another make not Kodak. To get it sorted I told them to send them thinking that would be the end of it. Few days later it all arrived(yippee….. or maybe not) all looked good until a few days later I went to charge the spurious spare battery they sent me to find(wait for it) yes you guessed it the wrong battery. By now the kids birthday was nearly upon us and the order was still not complete. I rang the company again. Yet another apology but by this time I was fed up and asked what they would do and they said if I sent the offending battery back they would send a replacement on receipt of wrong one I explained that it was getting close to my granddaughters birthday so could they send it out same day to be told without receiving the other back they wouldn’t send the right one out. Ok sent the other back and got a message to say they had it back from DPD but still hadn’t sent the new one a day later. Here we go with yet another phone call to be told they would order the battery and leet me know when it would be sent so they didn’t even order the battery knowing the other was coming back. Anyway the original order was made on the 19th of march and finally on the 16th of April the order has finally got here. After many phone calls and nearly a full month of waiting I got the full order that was promised next day delivery! Not good at all I’m sure that they will be replying with yet another apology but hey after a month an apology I think is wasted. To summarise when I order camera equipment for my self I won’t be ordering from here again.
16 kwietnia 2026
Opinia niezależna
Didn’t come next day
I still haven’t received my camera, although I’m hoping everything will be fine when it does arrive. I ordered yesterday morning at around 10:20am and paid for next day delivery, so this was within the 3pm cutoff time.
I haven’t received a dispatch email, so I called and was told the item had left the warehouse and should still be delivered today. However, when i asked for a tracking number this couldn’t be provided, and I haven’t received any email from DPD to suggest they’ve received or are expecting the parcel. I was told I would get a call back after they contacted the warehouse, but I haven’t heard anything further.
The item was listed as in stock for same day dispatch, so I’m unsure why this hasn’t happened. So far I’ve only received an order confirmation and invoice at 10:26am, followed by a customer receipt email at 3:29pm yesterday.
I’m giving 3 stars as it’s not the end of the world, but when paying for next day delivery I would expect the item to be dispatched and delivered within the said timeframe. Unfortunately this has meant changing plans to accommodate a later delivery date.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od CameraWorld
Hi Eve, thankyou for sharing your feedback and we're so sorry that your item didn't arrive next day as planned. We really appreciate your understanding regarding the issue we had with our courier, and I'm glad your order has arrived safely to you. If we can help with anything else, please don't hesitate to get in touch.
Expensive but the best you can get
Expensive kit but the best you can get
Camera world service was flawless
15 kwietnia 2026
Opinia niezależna
Odpowiedź od CameraWorld
Hello, thankyou for the great review, and I'm so pleased that you received such exceptional service from our CameraWorld team. We hope you'll be back to shop with us again soon.
Easy to order, came quickly
27 marca 2026
Opinia niezależna
The right productsExcellent service
The right products, and just as described, delivered on time. Full marks.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od CameraWorld
Hi Peter, thanks for the five stars! I'm happy to hear that everything arrived in good time and was as exactly as expected. If we can help with anything else, please just let us know.
Easy use website…..
Easy use website, good range of products at competitive prices with a straightforward ordering and payment process.
Prompt delivery and excellent communication.
8 listopada 2025
Opinia niezależna
Odpowiedź od CameraWorld
Hi David, thanks so much for the great review. I'm pleased to see that you were able to make the most of our competitive pricing, and that we kept you up to date regarding your order. If we can help with anything else, please let us know.
Cameraworld prices are very…
Cameraworld prices are very competitive.
The staff are always readily available to help and follow up with orders and delivery.
I will certainly look them up first for future purchases
20 lutego 2026
Opinia niezależna
Odpowiedź od CameraWorld
Hi Hassan, thanks so much for the great review! It's always great to hear that our team have been able to help. We look forward to your next visit!
CameraWorld is a great company to…
CameraWorld is a great company to purchase quality camera products. I’ve bought DJI drone and insta 360 camera and they both arrived safe and secured. Buy with confidence.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od CameraWorld
HI Christopher, thankyou for the lovely review! I'm so pleased all of your items have arrived safely with you. If we can help with anything else, please don't hesitate to get in touch.
item was packed securely and posted…
item was packed securely and posted very quickly. Would recommend to anyone.
6 kwietnia 2026
Odpowiedź od CameraWorld
Hi Rachel, thankyou for the five star review. I'm happy to hear that your order arrived safely and in such good time too! We really appreciate the recommendation. Please don't hesitate to get in touch if we can help with anything else.
Unreliable Service and Huge Professional Loss
I ordered a Spider Camera Holster from CameraWorld because they promised next day delivery. As a professional, I needed this equipment for a shoot on Sunday. They did not deliver the item and they never sent any update about the delay.
Because my money was tied up in this order, I had to buy a cheap alternative from Amazon at the last minute. That low quality product broke during my shoot. My camera and lens fell to the ground and now I have around 5,000 pounds of damage. My lens is broken and my camera is not working.
When I contacted customer service, they just gave a standard apology and offered a refund. They completely ignored the massive professional damage they caused by breaking their delivery promise. If you are a professional with a deadline, do not trust this company. They are not reliable.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od CameraWorld
Hi Kadir, thankyou for taking the time to share your experience. I’m very sorry to hear about the issues you encountered, particularly given the importance of your shoot.
Firstly, please accept our sincere apologies for the small delay in your delivery. While we always aim to dispatch orders promptly and offer a next working day service, this cannot always be guaranteed as unfortunately, delays can occasionally occur outside of our control. We do highlight on our website that if an order is time-critical or required for a specific deadline, we recommend contacting us in advance so we can confirm timeframes or suggest suitable alternatives. We'll always do our best to help.
Regarding the damage to your equipment, we are very sorry to hear what happened during your shoot. However, we are unable to accept liability for issues arising from products purchased elsewhere, as the failure relates to equipment not supplied by us.
We understand this does not change the impact the situation has had on you, and we do genuinely regret that your experience with us did not meet expectations.
As requested, a full refund has promptly been issued.
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