Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Zobacz więcej
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Zobacz więcej
Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Zobacz więcej
Informacje dotyczące firmy
- Zakład fotograficzny
- Sklep z lornetkami
- Sklep fotograficzny
- Laboratorium fotograficzne
- Wywoływanie zdjęć
- Sklep z teleskopami
Informacje o Jessops
Napisane przez firmę
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesDane kontaktowe
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Zjednoczone Królestwo
- cs@jessops.com
- www.jessops.com
4,6
Doskonała
14 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service we'll pleased with the product fast delivery
I was unsure about spending a fair amount of money on a pair of binoculars that I hadn't seen and what I know about binoculars you could write on the back of a postage stamp and still have room for my name and address but having spoke to your very knowledgeable and helpful representative he soon put me right I had no qualms about purchasing the pair he recommended (and not the most expensive may I had). I didn't have to wait to long either within 24hrs I received them well packaged and more than pleased with the quality exactly what I needed. Would definitely use jessops again and wouldn't hesitate in recommending them. I wished more company's were like you. I am more than pleased with the product I purchased I wish your company all the best for the future you deserve to do well once again thank you for a very fine service.
30 stycznia 2026
Odpowiedź od Jessops
Dear Sandra,
Thank you so much for your wonderful review! We’re thrilled to hear our team could guide you to the right binoculars and make the process easy and stress free. We always aim to make the experience personal and helpful so your kind words about our service mean a lot.
Wishing you many happy adventures with your new binoculars!
Kind regards,
The Jessops Customer Service Team
prompt and efficient service
prompt and efficient service
Back much quicker than expected
3 lutego 2026
Odpowiedź od Jessops
Dear Sue,
Thank you for your feedback - our Jessops Kingston team were thrilled to hear they surpassed expectations with a speedy service! We really value your support and we look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Great Advice, Great Price
I wanted some half decent binoculars for a trip to South Africa but was worried that I was going to be over-sold! The sales guy was super helpful and suggested a pair of Nikon Sportstar EX 10x25 DCF. They were within the budget I had in mind and they were perfect (compact, light, clear and bright to look through and great magnification).
I would definitely recommend Jessops for their advice, significant ranges and competitive prices.
3 stycznia 2026
Odpowiedź od Jessops
Dear David,
Thanks so much for sharing your experience. Our Jessops Kingston team will be thrilled to hear they were able to help you out with their friendly and expert advice.
We really appreciate your support.
Kind regards,
The Jessops Customer Service Team
The bundle was delivered quickly but…
The bundle was delivered quickly but was missing the SD card. So far, the customer Service received has been very poor…still waiting to hear
27 stycznia 2026
Odpowiedź od Jessops
Dear Neil,
Thank you for your feedback.
We understand you reported a missing item within your package on the 2nd February. We sincerely apologise for the disappointment, frustration and inconvenience caused however as with any business or situation that involves multiple parties (customer, DPD, Jessops) we must complete due diligence before proceeding on any claim whether that be from a partner, supplier or customer.
We can see you were contacted within 48 hours to confirm we would be sending out a new SD card and it was received the following day. We are so pleased the team were able to work efficiently to ensure you received your full order as quickly as possible despite the SD card going missing during delivery.
We hope you are enjoying your new camera set up!
Kind regards,
The Jessops Customer Service Team
Extremely fair price offered for my…
Extremely fair price offered for my equipment. The process was straightforward, seamless and completed within the quoted timescales. Communication was great the whole way through. No complaints whatsoever. Thank you!
2 lutego 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Mike,
Thank you for your feedback - we really appreciate your support and we're so pleased you enjoyed your Jessops experience!
Kind regards,
The Jessops Customer Service Team
Brand new Pentax lens
I decided to but a new Pentax lens as Jessops had it on a half price offer !!
Ordered online on Friday and it was delivered free of extra charge the next day on Saturday !!
Super service x
31 stycznia 2026
Odpowiedź od Jessops
Dear Chris,
Thanks so much for sharing your feedback.
We're so pleased you enjoyed a 5* experience with Jessops and we do hope you're enjoying the new lens!
Kind regards,
The Jessops Customer Service Team
Choice of binoculars was surprising
Choice of binoculars was surprising - such a great choice! Fast delivery, product well packaged and exactly what was ordered. The only difficult part was choosing which binoculars to purchase.
31 stycznia 2026
Odpowiedź od Jessops
Dear Janine,
Thank you for your feedback. We're so pleased you enjoyed your Jessops experience and we hope you're enjoying creating new memories with your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
Nice camera trade-in experience because of helpful and professional service
My recent entailed trading my existing camera with a newer offering from Canon. I was visiting the Meadowhall branch from another city. While they did not have the camera I wanted in stock, the staff made sure it was brought to the branch within a day. Their communication was excellent and to the point. The actual trade-in experience was also nice, though I had expected a bit more for my gear. I was not kept waiting. We went through the whold process including the balancing payment in a frictionless manner. I am happy with my new camera.
24 stycznia 2026
Odpowiedź od Jessops
Dear Irfan,
Thank you for your feedback.
We’re so pleased to hear that our Jessops Meadowhall team were able to arrange your new Canon camera so quickly and keep you well informed throughout.
We also appreciate your honest feedback regarding the trade-in valuation. We always aim to offer fair and competitive prices based on current market conditions however your comments are valuable to us as we are always looking for opportunities to improve our customer experience.
We're thrilled to hear you are enjoying your new camera!
Kind regards,
The Jessops Customer Service Team
Good selling experience
Buy and sell a fair bit of camera gear. Always honest with my descriptions when I trade in. This is the first time I've not been knocked down for spurious reasons. Fair play. Process easy ebough. Will use again.
29 stycznia 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Paul,
Thank you for the feedback - we really appreciate you taking the time to share your experience.
We believe in fair, transparent valuations, so your comments mean a lot. We look forward to working with you again.
Kind regards,
The Jessops Customer Service Team
Very helpful staff good service and…
Very helpful staff good service and knowledge base
28 stycznia 2026
Odpowiedź od Jessops
Dear Glyn,
Thank you for your feedback.
Our Jessops Shrewsbury team will be thrilled to hear your kind words - we really appreciate you sharing your experience.
We hope you are enjoying your new Canon set up!
Kind regards,
The Jessops Customer Service Team
Brilliant speedy service Thank you
15 stycznia 2026
Odpowiedź od Jessops
Dear Sheila,
Thanks so much for sharing your feedback. We hope you are enjoying your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Roger,
Thanks so much for your feedback, we really appreciate you sharing your positive experience.
Kind regards,
The Jessops Customer Service Team
Straightforward process for trade in…
Straightforward process for trade in lens after the inspection final valuation of the item item sent plus price quoted was higher than other companies highly recommended jessops 😊👍
27 stycznia 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Maz,
Thank you for your kind feedback!
We’re glad to hear the trade-in process was straightforward and that you were happy with the final valuation after inspection.
We really appreciate the recommendation and look forward to helping you again in the future.
Kind regards,
The Jessops Customer Service Team
Long delay in having my trade-in…
Long delay in having my trade-in valued, but I understand this was due to a large intake of trade-ins to inspect. Otherwise the service was great.
27 stycznia 2026
Opinia niezależna
Odpowiedź od Jessops
Dear Alan,
Thanks so much for your feedback.
We appreciate your understanding on the delay and we're so pleased you enjoyed your Jessops experience overall!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Karen,
Thanks so much for sharing your kind words!
Kind regards,
The Jessops Customer Service Team
Great products, good prices adn great delivery
I was searching for a new lens, Jessops had this in stock, a used unit. It was well described, and the price was good, so I ordered it, hoping it would arrive by the weekend when I needed it. Well it did better than that, even those I ordered late in the day, I got an email saying it would arrive the next day, I assumed this was a mistake and instead it would be the day after, but I got a shock the next day when the delivery driver handed me the box (after giving them a super secret code :) ), so that was really fast deliver, the lens was as described, worked out of the box, well packed and I was able to complete my shoot, thank you.
12 stycznia 2026
Odpowiedź od Jessops
Dear Leona,
Thank you for such a detailed and positive review!
We’re really glad to hear the lens arrived even quicker than expected and that everything lived up to the description. It’s great to know the packaging, condition, and speedy delivery meant you could complete your shoot without a hitch.
Kind regards,
The Jessops Customer Service Team
Excellent Service
Website easy to follow. Item in stock. Fast delivery. Excellent service.
15 stycznia 2026
Odpowiedź od Jessops
Dear Teresa,
Thank you for your feedback - we really appreciate you sharing your experience and your support!
Kind regards,
The Jessops Customer Service Team
Odpowiedź od Jessops
Dear Stephen,
Thank you for your feedback - we really appreciate you sharing your excellent Jessops experience.
We do hope you're enjoying your new Pentax K3 III!
Kind regards,
The Jessops Customer Service Team
Item arrived very quickly and in…
Item arrived very quickly and in perfect condition. The price was also as cheap as anywhere else.
19 stycznia 2026
Odpowiedź od Jessops
Dear Ian,
Thanks so much for your feedback, we really value your support!
Kind regards,
The Jessops Customer Service Team
Great service and prompt delivery
Orderered Nikon travelite binoculars 8x25. Couldn’t get elsewhere and was waiting for stock.
Very prompt delivery. Very happy with purchase
19 stycznia 2026
Odpowiedź od Jessops
Dear Tracey,
Thanks so much for comments. We're so pleased you enjoyed a 5* experience with Jessops!
Kind regards,
The Jessops Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.