Jawbone Recenzje 

Selbst nach mehrfachen Mails erhält man vom Support noch nicht mal eine Antwort . Leider bin ich sehr enttäuscht von dem Unternehmen das ist keine Kundenfreundlichkeit .

Købte en Jawbone 3 i december 2015. Nu 1 år efter, er remmen knækket. Men deres 2 års garanti dækker ikke. De mener der er tale om slitage...
Nu er det jo ikke en ting der tages af og på og ej heller bruges til andet en at have siddende på armen. Så hvad slitagen går ud på har jeg svært ved at forstå.

Jawbone UP3 strap broken after 12 months, only light use. No guarantee. Stay away from this product.

Jawbone is gone. Since the end of 2016 the support is gone, warranties are not honoured any more, so, just forget and stay away from them. The damage they did to themselves is beyond fixing.

Move into FitBit and any other reputable products. This ship has sailed....

It is disgusting to be treated like this after thousands of dollars invested in their products over more then 6 years.

I hope and wish they close down for good...that will spare this planet of them and dishonest behaviour....

My UP 2 strap has broken after 6 months light use. Have been trying for 4 weeks for a response without success. Shame as my previous UP24 had technical issues and Jawbone was excellent with support help..
Guess its a case of we got the money, and products showing as having major design flaws, so it's time to close the curtains and not answer the door bell..

I bought an up3 from a seller on Amazon. It broke within a month (won't charge). I've contacted them 3 times on email since November. Their first response was a form letter in the email asking me to reset the device. Obviously, you can't reset something when it won't turn on (so they never read my email to see what the actual problem was). I emailed them 2 more times with no response. I've tried to call them 3 times and the phone number doesn't work. Are you serious?? What a crap company.

My up3 snapped after 6 months. I contacted jawbone online support three times without reaction. When calling their hotline, you only get a message telling you to use the online form.

My Up2 stopped keeping its charge and then the strap broke, I have emailed Jawbone twice, completed an online contact form tree times and even tweeted them with no response. Just tried to call them and their London based number is no longer in service.

I have used an Up1 for ages and recently upgraded ot an UP3 and the strap broke within 4 months - I have tried repeatedly to get hold of their CS team and NOTHING for 3 months - the numbers dont work and there is no way of getting hold of anyone ???
I am about to seek legal advice - from Google I can see I am not alone - anyone else had the same ?

Had 4 UP3s since Jan 16. 1st fell off and they sent a clasp to hold the strap in place. Next 3 all split on the rubber under the strap. (check your own bands as they just eventually snap underneath and drop off). Like everyone else now, since Jawbone have decided to pull customer service from the whole of Europe, I have received no contact, so am stuck with a piece of rubber that cost well over £100.

Cannot believe their products are still available. Cannot stress enough, do not buy this product. You will probably regret it and it will probably cost you in the long run. Avoid at all costs!!!

So from what I'm reading Jawbone has gone out of business. I purchased my Up2 band and it stopped counting my sleep and steps. I contacted customer service 2 weeks ago and still no response. I just searched and called their customer service number which is not even in service. This really sucks because my band is only 4 months old and its still covered by warranty. Why is their website still up and they continue to sell faulty products if they won't take care of their customers? Never again...I will just spend the extra money and buy a fitbit with additional warranty. Its a shame because I really liked their app.

I purchased my first Jawbone in 2014 and really liked it but after a year or so it did break and of course it was out of warranty at that time so I had to buy a new tracker in April of 2016. Now this one has broken as well and I was so glad that it was still under warranty but I'm unable to get ahold of anyone it customer service. I have opened two cases via their website no response. The contact number on their website is no longer active. So after reading all the other horrible reviews it seems like Jawbone is no longer in business so therefore I'm out more money to go purchase another tracker when this one still had two months warranty left on it. Obviously a horrible company and if they treat their customers this way it's probably best that they are out of business. That could be the reason why they're out of business.

Bought a jawbone up2 which defected after a couple of months. I have contacted them by e-mail countless times and never received a reply. There seems to be no phone number to contact them on. The one number I did find gives a recorded message stating that there is no longer customer service in uk or europe. Not much use. So basically I have wasted money on the up2 that only lasted 2 months. I'm sure i'm not the only one.

Been calling Jawbone for over a week and a half. Having problems with syncing. Have not been able to use my band in that amount of time. I've sent an email every day and get the same standard will contact you as soon as possible. The phone has been busy nonstop. They absolutely are the WORST company I have ever dealt with with customer support. Although I love the band, I have an UP2 I would never buy another one just for the support problems!

Appalling customer service and non-existent response to broken and faulty product within three months of being replaced. I originally purchased a Jawbone Up24 which was replaced when it stopped working at under one year. The replacement, an Up2 has also broken within 6 months. This time however despite multiple attempts to make contact via the support pages on the website and providing the serial number there has been no response. The phone number is unavailable and it isn't possible to message the company direct from other social media sites. Reading other reviews it's clear that I'm not alone. Money wasted and no option to resolve the issue.

I got an up 4 for Christmas. Great until a week ago. App was faulty and now my band doesn't work tried contacting by phone; it says 'unable to make your call, try again later.' Thoroughly disappointed and disgusted.

I have emailed the customer service dept, I am sure it does not exist, just a shambles rather like their product RUBBISH. Never would I buy a jawbone again. I have bought 2 and they both failed to work....

Up 3 stopped working after only 4 months (both mine and my husband's). Reported fault and received an email suggesting various fixes - none of which worked. Have been trying to get hold of Jawbone since October to have the item replaced. They don't bother to respond to emails and the customer service telephone number doesn't connect. This is the 4th Up I've had in 2 years with 3 previous models also breaking but replaced under warranty.

This product is poorly made and I can only assume they are unable to replace the products under warranty any more as they have run out of money! It's a complete joke. I would not recommend dealing with these people under any circumstances - buy a fitness tracker from one of the other brands. If it was possible, I would give these people a worse than zero rating.

Shipped back a defective mini jambox 5 months ago and was told a replacement was coming....nothing! No response, They are horrible.

The band to my UP2 broke three times within a year, they replaced it twice then ghosted me after that, they literally don't even have a help number anymore. Worst customer service I've ever received.