Iskysoft Recenzje 

152
Wynik TrustScore: 1.5 na 5

1,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I bought a lifetime license when this company first opened. And now that I'm having issues after my computer crashed and I no longer have access to the email that I used to purchase this software... Zobacz więcej

Oceniono na 1 z 5

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to con... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Total scam! Purchased iOS Toolbox Unlock software to unlock an iPad that we had forgotten the password to. Free trial would not do anything until the software was purchased. The software failed in b... Zobacz więcej

Oceniono na 4 z 5

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors. To those of you complaining about the watermark on th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

iSkysoft is a professional Multimedia/Office/Utilities software studio features on both Mac and Windows users. We aim to provide users with smart solutions to make our digital life much easier. For Customer Service: http://support.iskysoft.com/#232


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Overcharged, Software Doesn't Work. Fighting Tooth & Nail for Refund

Downloaded a software for which they charged me $64 even though it was advertised as $49. Software did not work--required LOADS of memory from my phone, which I could not free up. As SOON as I realized this I contacted customer service to request a refund. I am now on my 4th email with them, answering the same questions, and their most recent message said "if you refuse to cooperate"--I AM cooperating! Loaded words. As a consumer who is used to the flawless and unquestioning customer service of Amazon, I am shocked by this situation. They overcharged me, the software is not working, I am requesting a refund, so refund me. It's not rocket science.

27 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Lou, I'm Sally and I'm here to help you. Kindly let me know your ticket ID and I'll let the support team reply you soon. Or contact me via sally#iskysoft.com (replace # with @).

Oceniono na 1 z 5

very bad very bad.

very bad very bad.

donot download and waste your data.
Very bad , typical Chinese Crap..

After downloading did not let me save and forced a water mark on all PDF saved file OR I must have bought the PSF from this Con Company!! Feel like bashing the face ot he man who created this.

Why did not it tell me in advance that all docs will be water marked!

DUMBs you live in 2017. Ca not run company like this

20 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi dear, do you need help using our PDF Editor software? If you need help removing the watermark, please contact our support team and we'll help you soon: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

I like others here send warning to …users of this crap software

I like others here send warning to potential users of this pathetic company. I used them because of great write ups online but I never thought of using Trust Pilot before I stupidly installed their phone software and ended up bricking my phone and yes to get it back to normal would have cost me $40 to pay them for doing a job on my phone. Stay well away from this bunch of criminals, actually they're part of the Wondershare crowd and avoid them at all costs and believe me there will be lots of costs involved if you do use them.

18 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Bob, we're sincerely sorry for causing your inconvenience. Kindly let me know if you need help from our support team: http://support.iskysoft.com/contact-support/contact-support-team1.html , or you can contact me via sally#iskysoft.com (replace # with @).

Oceniono na 1 z 5

Hate these guys

Hate these guys, they make you backup your phone for free but you need to pay to restore the data...

17 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Jonatan, may I ask if you need any help using our software? Feel free to contact our support team via: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

Horrible company

Horrible company. Takes an act of god to get a refund if I will even get one then. After you purchase they tell you the only way you can get a refund which is basically no way you will get your money back if you read what it says. I am so mad that I forgot to check reviews before purchasing from this Chinese ripoff company. Avoid like the plague!

14 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Jack, we're sincerely sorry for causing your inconvenience. May I ask if you need any help? Feel free to contact me via sally#iskysoft.com (replace # with @), we'll find a solution for you.

Oceniono na 1 z 5

Don't bother with this company at all

Don't bother with this company at all, loaded Iskysoft to make a video montage of pictures and although we have paid, when we enter our email and reg code it just wont work. Real piece of manure and have wasted hours of the day trying to get it working. We cannot even get the customer support to work to register a complaint. Steer clear of this waste of space, these guys obviously grab your money and do not supply the service.

4 listopada 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear David, we're sincerely sorry for causing your inconvenience. Kindly let me know if you need help from our support team: http://support.iskysoft.com/contact-support/contact-support-team1.html , or you can contact me via sally#iskysoft.com (replace # with @).

Oceniono na 1 z 5

Re-billing SCAM! I want my money back!

This company is such a scam! I purchased an iPhone data recovery for Mac back in 2015 and I found out that they are billing ANNUALLY! So I cancelled any recurring payments from them through PayPal but then after 2 years they have the nerve to bill me AGAIN?! And by the way, did I tell you that software DOESN’T work! I’ve contacted their customer service but didn’t get any response. I want my money back!!

13 października 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi, we're sincerely sorry for this. It appears that when you singed up you was subscribed to the auto renew option. If you no longer require this product then we would be happy to refund it for you.
Could you send us your email address to sally@iskysoft.com? I'm sure to help you refund your money.

Oceniono na 1 z 5

Re-billing scam

After purchasing full version of Filmora video editor I have been re-billed after a year. No yearly subscription was evident at purchase. The iskysoft website - where Filmora abides - does not tell you that you will be billed by Avangate, who specialise in this kind of scam. Be warned!

7 października 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

H Paul, we're sincerely sorry for causing the inconvenience. It appears that last year when you singed up you was subscribed to the auto renew option. If you no longer require this product then we would be happy to refund it for you. Please submit a refund request via our Online Support Center: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

CANNOT ACCESS YOUTUBE WITH iMusic!!

I was using the free version of iMusic to download music from itunes with no problems. Once I paid for it, I get an error message from google (who owns Youtube) saying I cannot access anything. I sent an email to their tech support and they said that google currently bans their software and they are working on it. If google currently bans their software, knowingly advertising that this software accesses Youtube is saying you deliver something that you know you cannot. It sounds like false advertising. Sounds like a scam

30 sierpnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Brian, thank you for your feedback. Regarding your request our support team has already replied you on 31th August, please check your email and reply to us in order to have your problem solved.

Oceniono na 1 z 5

Based upon research before trying

Based upon research before trying, I found that this is owned by Wondershare, who used to own a differently names similar product. My guess is it became known about their scam, so are trying again with a different name. The website seems so professional, and one place actually rates them well. Must be fake reviews.
What this company, Wondershare, does, is the trial and even the first, inexpensive item does not work. To get it to work you must buy more. Customer service is NOT helpful. and then they refuse to refund your money and say they did try to help, but YOU were rude and did not use product correctly. They say they do NOT refund! I asked for one after 3 hours because their so called support's only suggestion was to download and pay for more. It is a total scam. Avoid. I have contacted whatever consumer agency exists, but despite Canadian offices, they are Chinese, so I try to let others know online so that they don't make the same mistake I did.

1 sierpnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi Karen, please don't worry, I'll help you to deal with refund issue. Please contact me via sally@iskysoft.com.

Oceniono na 1 z 5

Bad Company

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to contact, just per email, no help. One year after buying: payment via credit card initiated without authorization! Dubious company!

27 lipca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi Peter, Is there anything I can help you? Please feel free to contact our Support Team via: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Oceniono na 1 z 5

Doesn't work

Doesn't work. This is a scam of some kind.

27 lipca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi Adam, May I ask if you need help in using iSkysoft product? You can contact our Support Team for technical issues: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

Company is a scam.

I bought the video converter last night. After converting one video, the upload of it to Youtube was still going to be over 3 hours. I then attempted (more than 5 times) to email them requesting a refund on their contact page. However, the submit button does NOT work. I then used their tweet contact, and got no reply.

This organisation seems to be a scam. The product doesn't work, nor can you contact them at all.

20 lipca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi dear, sorry for causing your trouble. For some reasons the support interface is disabled yesterday but we've fixed it soon after we got your feedback. You can contact me via sally@iskysoft.com, or use the support page to submit your problem again.

Oceniono na 1 z 5

I purchased this software with hopes of …

I purchased this software with hopes of getting deleted files from my phone. This business is a total scam, no phone number given to call. They state they will give you a full refund however im not able to get ahold of anyone to ask for one and no phone number listed on website or on the invoice they emailed me, only contact info is an email address. This company is fraudulent dont purchase. Going to file complaint with better business bureau.

19 lipca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Shawn, we're sincerely sorry for causing your trouble. Could you contact me via sally@iskysoft.com, we can schedule a phone or Skype call to find a solution for you.

Oceniono na 1 z 5

Don't buy, TOTAL SCAM

On July 16th, 2017 I bought Data Recovery for Mac for recovering my recently deleted Keynote file. However, after Deep Scan, I could only retrieve Keynote files. Hence, I decided to ask for a refund. This software is a scam. I want my money back!

16 lipca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi Letitia, Sorry for that. If you need technical support, please contact me via sally@iskysoft.com, or submit a request here and we'll help you solve your problem: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Oceniono na 2 z 5

Difficult to Use Product--Would NOT Honor 30 Day Money-Back Guarantee

I purchased the iSkySoft Studio slideshow maker for Windows. I am a teacher and it was for an end-of year slideshow for the entire 4th grade student body. At first, I didn't realize that the trial version had a watermark. I had already spend 3 hours inputting photos, so regrettably purchased the $40 version. I then purchased $20 of iTunes music, only to find the music would loop after the songs finished. I had videos playing in the slideshow with music overtop--not a good combination. I find myself pretty tech-savvy and my husband is a programmer; but neither of us could for the life of us figure out how to fix our music issues. I had to play the videos without the sound and let the music I put into it play. I searched online and on their website, but didn't find any help. Unfortunately because the slideshow presentation was soon, I didn't have time to email customer service for an answer. I did email them to get a refund as I was highly dissatisfied with the program. They refused to give me a refund because they said the program worked (they gave me instructions on how to fix the sound). I was a project manager and learned that if the customer can't figure out how to work it than your program has an issue. There is no 30 day money back guarantee and if you are dissatisfied with the product you purchase, you may not get your money back, unless they see it worthy. I would not recommend their company or this product.

26 czerwca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Sarah, thanks for your feedback. We felt terribly sorry about all the inconvenience caused to you. Our support team will contact you soon about your request. We value your feedback and if you have further questions, just let us know.

Best Regards
Sally

Oceniono na 1 z 5

Terrible customer service and apps

Terrible apps. Doesn't work and when you ask for money back you just get complete silence. Not worth any time or money. All those good reviews in their site are probably their own. There is no 30 day money back guarantee as they described, there is no 100% Satisfaction Guarantee. I reported for them to windows and I will do the same in police station as this is robbing. Luckily I'm studying law. THANK YOU iskysoft for ruining my whole week.I hope all workers in iskysoft will end up homeless.

5 czerwca 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Sintija, May I ask if you need help with your purchase? Please send us a refund request to our email address sally@iskysoft.com, please include your register email and purchase proof, we'll help you deal with this.

Oceniono na 2 z 5

This has been a nightmare to use

This has been a nightmare to use. If you try to change the quality from 'standard' to 'best performance,' it will become unable to function properly. It is very touchy. You make one move incorrectly and you are forced to start all the way over. It also has a hard time reading the DVD for burning and I know it isn't my computer's fault because it shows up on every other software and the desktop. I don't like this at all. On top of that, the company hasn't been very responsive or helpful with my issues.

17 maja 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Laken, sorry for causing the troubles to you. Do you still need help with our product? You can contact our Support Team for help: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Oceniono na 4 z 5

I use iSkysoft Video Editor

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors.

To those of you complaining about the watermark on the "free" version, what do want? A totally free program you can use all you want without paying anything? Well, it ain't gonna happen. No worthwhile video editor, file recovery program, or PDF editor, is going to be free, except maybe for limited uses or limited time periods.

11 maja 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear sir, we sincerely thanks for your support. If you need any help about our product, just contact us via:http://support.iskysoft.com/contact-support/contact-support-team1.html

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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