Iskysoft Recenzje 

152
Wynik TrustScore: 1.5 na 5

1,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I bought a lifetime license when this company first opened. And now that I'm having issues after my computer crashed and I no longer have access to the email that I used to purchase this software... Zobacz więcej

Oceniono na 1 z 5

Quick, bad and cheap made software to rip off people. Works more or less, too expensive. If you get on their website, you'll find no address, no phone number, nothing about the owner. Difficult to con... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Total scam! Purchased iOS Toolbox Unlock software to unlock an iPad that we had forgotten the password to. Free trial would not do anything until the software was purchased. The software failed in b... Zobacz więcej

Oceniono na 4 z 5

I use iSkysoft Video Editor. Works great. The only downside is converting is a slow process but I think that's the case with all video editors. To those of you complaining about the watermark on th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Informacje przekazane przez różne źródła zewnętrzne

iSkysoft is a professional Multimedia/Office/Utilities software studio features on both Mac and Windows users. We aim to provide users with smart solutions to make our digital life much easier. For Customer Service: http://support.iskysoft.com/#232


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

152 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(152)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
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Oceniono na 2 z 5

iSkysoft Phone Transfer Issue

I purchased iSkysoft Phone Transfer to backup Blackberry Priv, but it confuses it with Samsung and has never been able to connect with PC. Technical service has tried several times, but each time the process of connecting freezes at 20%. Now tech service asks to take control of my PC, but I rarely allow such exposure, certainly not with tech services based outside of USA. Every interaction has been professional (4 Stars), but I have too much personal and professional data on PC and Android Blackberry. If only Blackberry had not switched to Google, ...

28 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

Paid for a product and the download…

Paid for a product and the download says Trial Version no matter what I try.
Customer service is nonexistent, refund page does not recognize own products. Steer away from this company. SCAMMERS SCAMMERS

15 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

looking for tool to convert a wve

looking for tool to convert a wve, and of course I was tricked to install this one that won't actually support this format but you will only find out after you install it. then good luck getting rid of it

12 czerwca 2018
Opinia niezależna
Oceniono na 1 z 5

DO NOT BUY if making fillable PDF forms or needing tech support

I bought the iSkySoft PDF Editor Pro for Mac, thinking it would be an affordable alternative to Acrobat DC. It works well for securing, editing, and combining PDFs, if being a little clunky and not intuitive. However, making forms (in order to make PDFs editable) is a NIGHTMARE. The form boxes disappear and reappear when you save them, and they are always slightly "off" (you can't align them to each other). You can't copy and paste them or they lose formatting.

When I emailed customer service about my issue, they took an ENTIRE WEEK to get back to me, and in that email, told me that I should be viewing my PDFs in Adobe Acrobat anyway. The follow-up to my reply took them 4 days. "Bluemarry", the customer service rep, said they had been on holiday , which is why it took them so long to get back to me. This was an unacceptable length of time to wait for tech support. Also, email is the ONLY tech support offered, beyond the poorly-written help articles.

DO NOT BUY THIS if you're going to need any sort of tech support, or will be making fillable PDF forms.

24 maja 2018
Opinia niezależna
Oceniono na 1 z 5

Worst program EVER !!!!

Worst program EVER !!!!

Foxit PDF EDITOR

- Crashes without recovery.
- Need to click for every action (no speedkey for insert pdf )
- In popup for inset page is cancel instead of OK the default value

Program is a total waste of mony and time !!!

17 maja 2018
Opinia niezależna
Oceniono na 1 z 5

Don't even bother

Don't even bother: they use a Wondershare Video Converter Ultimate to sell! I own that marvellous piece of software (actually I bought all their video converters, no matter if Filmora, Ultimate or Simple converter) for my mac and is working brilliantly. And then comes next question: how in the world do they sell a modified application (because is modified from the original wondershare one) and sell that? I would really like to know.

14 maja 2018
Opinia niezależna
Oceniono na 1 z 5

Wasted a DVD

Wasted a DVD. DVD doesn't even work on Windows computers and when it does work on the TV, has a GIANT WATERMARK ON THE CENTER OF THE VIDEO. Horrible, Awful, and Disgusting. That's what I get for using the Demo Version.

30 kwietnia 2018
Opinia niezależna
Oceniono na 1 z 5

DON’T TRUST iSkysoft AND THEIR PRODUCTS.

DON’T TRUST THIS COMPANY AND THEIR PRODUCTS.
I purchased iSkysoft Toolbox for iOS (Mac) a few years ago, worked great for a while. It began quitting shortly after opening so I tried to reinstall it...mistake...key doesn't work twice, want me to buy again...!!
I contacted the technical support to fix the problem, but they never get back to you. They are so shady and once they get your money you are screwed. The customer service is even worse. The common response we need the order ticket and once you provide it to them, they ignore you.
Their software’s don’t work. Don’t trust this company. Read their product’s reviews before you attempt to buy from them.

11 kwietnia 2018
Opinia niezależna
Oceniono na 1 z 5

THE LOWEST LOW LIFE "CUSTOMER SERVICE" I…

The lowest life "customer service" I have ever had in my life. After having installed my Data Recovery for Mac software, it doesn´t recover any of the three files I am aiming to recover.

I write that to their customer service, where after they ask me for my case ID. I send that to them and request a refund where they state that someone from "Technical support" will be in touch. I get a rude reply from there with a comment that says "it doesn´t help your case attaching a screen dump (with our 30-day money back guarantee)". That´s another surprise. And I still have gotten no resolution to my package issues whatsoever. I just claim my refund then. After now having been writing ISkySoft about 11 times altogether and having had no useful responses at all - other than "we already answered you" (which they didn´t), and even after having sent them my case ID and complained to PayPal numerous times who now have the case escalated because of their absolutely unacceptable behavior and low life ways of serving their customers. I still have no money back or had any kind of technical service on the product whatsoever. This company stinks far away from fraud and direct inability to serve or deliver as promised. My advice to you guys: Stay away and never come back to these low life crooks. The worst handling of a customer service case I have ever had in my life.

16 marca 2018
Opinia niezależna
Oceniono na 1 z 5

Support team never gets back to you

Support team never gets back to you. Created two tickets and no response. Product is good on surface but exported videos look terrible even once you pay for the product. No phone number to contact support. Super lame.

21 lutego 2018
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Dylan, I'm Sally from iSkysoft and I'm here to help you. Could you send me your ticket ID? I'll double check for you.

Oceniono na 1 z 5

Paid for it once. Started crashing. I shouldn't pay again to reinstall it.

I purchased iskysoft video converter a few years ago, worked great for a while. It began quitting shortly after opening so I tried to reinstall it...mistake...key doesn't work twice, want me to buy again...F'off!!

2 lutego 2018
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hello Jason, sorry for causing your inconvenience. Please contact our Support Team and we'll help you with this: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

One of the worst software companies …

One of the worst software companies I’ve ever dealt with.

I ordered the PDF Editor, which wasn’t cheap! And the order was somehow duplicated, so I’d paid for 2 of the same order!

I emailed within the 30 days and was fobbed off with what appear to be automated responses and no direct help with refunding me for the duplicate.

Now I’m being fobbed off my more emails and the fact I can’t be refunded because it’s over 30 days.

This has made me feel really sick and angry. Do not trust this company! They don’t even have a customer service number but only an email system which they take days to reply to!

29 stycznia 2018
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hello Charlotte, I'm Sally to help you. Could you tell us your ticket ID? We'll double check for your case.

Oceniono na 1 z 5

I ordered some stuff on the site and it …

I ordered some stuff on the site and it took my money but never came. Do not trust!!!!! If anyone knows how I can contact or return my money let me know

21 stycznia 2018
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Denys, May I ask if you need any help with our product? Please retrieve your license via this page if you've placed your order successfully:http://support.iskysoft.com/contact-support/retrieve-registration-code.html , if you need technical support, please contact us via: http://support.iskysoft.com/contact-support/contact-support-team1.html .

Oceniono na 5 z 5

Excellent products and the BEST Customer Service!!!!

It is rare for a company to produce such high quality software and have great customer service as well. I have been using computers since 1987 and have gone through hundreds of software programs. I have never had a program that was totally bug free and user friendly. I am referring to iMedia Converter deluxe....I love it!!! I would recommend their products without hesitation.
I. DeCarlo

24 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

i cancelt, but they do autopay.be careful.don't install

I cancelt it one year ago, because i don't use the software. Now they took 44$ from my paypal account. I want my money back, but there is no chance to contact one of the service team. really bad. i will go to police if they are not answering. This is stolen money.

24 grudnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi dear, we're sincerely sorry for this. It appears that when you singed up you was subscribed to the auto renew option. If you no longer require this product then we would be happy to refund it for you. Please contact our Online Support team via this link: http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

Purchased this for my MAC because it …

Purchased this for my MAC because it worked well on my Windows based Computer. Not working on my MAC so I wrote them and got this response:Greetings,

Thank you for contacting iSkysoft Support, this is Mo and I'm hoping to help you.
Sorry to say it is not supported.
Don't hesitate to contact me back in case you need further assistance.
Regards,
Mo
iSkysoft Support Team

NO HELP AT ALL - take my money and doesn't work on MAC!!!

My Ticket number is TID2778252

22 grudnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi Jim, sorry for causing your inconvenience, could you let us know your support ticket ID?

Oceniono na 2 z 5

DO NOT BUY! Product does not work, no technical support.

DO NOT BUY! Product does not work and the company does not help.

The only reason I am giving them 2 stars instead of 1 is that they did eventually give me a refund and they responded politely to my emails. But the product simply does not work and the support team did not provide any technical support at all. 2 stars is generous.

This non-functional product cost me a great deal of time, which is worth much more than the product.

I bought iSkysoft iMedia converter deluxe for Mac a few days ago. It simply does not work. It is apparent that the company never tested it. It *looks* like it works, and it seems to run pretty fast, but it refuses to actually write anything to disc.

I tried various workarounds, such as trying to burn to disc the files that it created for a disc, but that doesn't work either.

Their refund policy (not something you see when first buy the product) claims that all features are enabled in the free trial version but that is simply not true! The trial version does not write to disc, so you can't try it! This is disingenuous at best on their part.

I contacted customer service and they suggested I try iSkysoft DVD creator. This does not work either. It appears to be the same thing as Wondershare DVD creator. I puts a huge ugly logo all over your video and has full blast random noise instead of the actual sound, so it is completely useless. Perhaps that's because it's the free trial version but they did not give me a key. Anyway it's a terrible product if the trial version is so awful, I would never buy anything who trial version was that bad.

I asked customer service numerous times to tell me how to make the iMedia Converter actually *WORK* to convert video to DVD and write it to disc, and they never gave me an answer. Perhaps they just don't know.

Finally I got them to give me a refund. I may be lucky in that regard, but I also gave them some pressure. And they wanted to allow themselves 12 days to issue a refund! Funny how they take your money instantly for something that doesn't work.

Eventually I bought Roxio Toast Titanium 16, which is only for Mac. It's $60 at Amazon, about the same as this useless program. Toast works pretty well, with some issues. Roxio issues updates, which help, and they have phone support. Roxio is not perfect but it works pretty well and it appears to be the only game in town for Macs.

For PCs, you're out of luck with Toast. But there are other Roxio programs, and there is Nero, which you can get for $20.

iSkysoft needs to either dramatically improve their product quality and support immediately or simply go out of business. It's that simple.

17 grudnia 2017
Opinia niezależna
Oceniono na 1 z 5

Trash

It is T R A S H . . .

13 grudnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hi sir, may I ask if you need help using our software? If you need help, do not hesitate to contact us via:http://support.iskysoft.com/contact-support/contact-support-team1.html

Oceniono na 1 z 5

100% a scam!

100% a scam!

DO NOT PURCHASE ANYTHING FROM ISKYSOFT.

The site states 100% money back guarantee but they do not honor this. I purchased one of their products but it did not work. They refused to refund.

Cheap marketing tactics and products that do not work.

6 grudnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Hello Eby, I'm Sally and I'm here to help you. Could you tell me your ticket ID? We'll find a solution that works for you.

Oceniono na 1 z 5

Overpriced for a cheap program.

1 grudnia 2017
Opinia niezależna
Logo Iskysoft

Odpowiedź od Iskysoft

Dear Matthew, I'm Sally from iSkysoft. May I ask if you need any help using our product? I'm glad to answer any questions for you. Feel free to contact our support team online: http://support.iskysoft.com/contact-support/contact-support-team1.html

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