Bought this for my daughter who completely fell in love - lovely fabric and beautiful dress. Easy to order, fab delivery and outstanding quality!
Reakcja na opinię
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Service responded quickly to my request! I just wish more clarity was given around how much the customs might cost as that deterred me from receiving my items and instead I cancelled the order.
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I like the clothing here (although it is expensive). My main issue is that the maternity tank tops have a built in breast support (it's like an elasticated strap that goes over your chest) - this... Zobacz więcej
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Sadly I still haven’t received the parcel. I appreciate it’s been the festive period but it seems Evri is a bad delivery company to use. I thought my bad experience with them delivering a parcel next... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Isabella Oliver is a London-based maternity brand, with a focus on environmental, ethical and sustainable style, that you can wear throughout your pregnancy and beyond. Our collections are defined by phenomenal eco-friendly fabrics that fit, flatter and grow as your body does. Our clothes are designed for you, designed for good. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Dane kontaktowe
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Zjednoczone Królestwo
- 0344 844 0448
- theteam@isabellaoliver.com
- www.isabellaoliver.com
3,7
Średnia
1 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fell in love
Bought this for my daughter who completely fell in love - lovely fabric and beautiful dress.
Easy to order, fab delivery and outstanding quality!
21 marca 2026
Odpowiedź od Isabella Oliver
Good Morning,
Thank you for your glowing review!
Warm Regards- Kat
I have not received my order
I have not received my order. Tracking status says it is stuck in customs.
10 marca 2026
Odpowiedź od Isabella Oliver
Hello Katherine - we will contact you privately to assist.
With best wishes, Suzanne
Great quality product and good fit
Great quality product and good fit. I bought them around 20 weeks and plan to be able to use them until the end. Size is true to size based on pre-pregnancy sizing.
25 lutego 2026
Odpowiedź od Isabella Oliver
Thank you so much for your wonderful 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback. Kind regards, Mani
Quality, lovely maternity clothing
Isabella Oliver makes quality, fashionable clothing that fits me well. The items I've purchased from Isabella Oliver are my favourite maternity items!
24 lutego 2026
Odpowiedź od Isabella Oliver
Good Morning,
Thank you for your glowing review.
Warm Regards- Kat
Service responded quickly to my…
Service responded quickly to my request! I just wish more clarity was given around how much the customs might cost as that deterred me from receiving my items and instead I cancelled the order.
25 lutego 2026
Odpowiedź od Isabella Oliver
Thank you for the review and feedback. We are so sorry you were not aware of the duties charges on orders placed outside the UK. On our US delivery page we mention that all parcels will be shipped DDU (Delivery Duties Unpaid). This means that if you are in any country outside of the UK, you will be liable for the local custom taxes and duties as we cannot pay them on your behalf and this will apply to most British based retailers, if they don't have a distribution hub outside of the UK. We sincerely apologise and take your feedback on board and hope to implement a solution soon. With warmest regards, Mani
Odpowiedź od Isabella Oliver
Thank you for the lovely review. We are absolutely delighted that you're more than happy with the your experience of shopping with us, and the overall service you received. Warmest regards, Mani
The quality is very good and I’m very…
The quality is very good and I’m very happy with the dress. The delivery arrived very quickly and the packaging was good.
17 lutego 2026
Odpowiedź od Isabella Oliver
Thank you for your lovely review, Warm Regards Tors
good service
bought this for my sons partner, she was thrilled with it. very swift delivery and good quality
12 lutego 2026
Odpowiedź od Isabella Oliver
Thank you so much for your wonderful review. We really do appreciate you taking the time to review us and leaving such positive feedback. Kind regards, Mani
good delivery cant say much about dress…
good delivery cant say much about dress as for dil and need to give it to her
4 lutego 2026
Odpowiedź od Isabella Oliver
Thank you for the review and feedback. We are delighted to hear that you were happy with the speedy delivery and we hope your daughter-in-law likes the dress. With warm regards, Mani
Quality and comfort
Love the quality and comfort of the clothes I bought, super practical and supportive
3 lutego 2026
Odpowiedź od Isabella Oliver
Thank you so much for your wonderful 5-star review. We really do appreciate you taking the time to review us and leaving such positive feedback. Kind regards, Mani
Beautiful crop tops and shirt.
Beautiful crop tops and shirt.
All wonderfully made and crafted. Gorgeous fabrics. Lovely feel on the skin.
Easy to order online, quick delivery.
Thank you. I am delighted.
24 stycznia 2026
Odpowiedź od Isabella Oliver
Thank you for your lovely review & wonderful feedback, Warm Regards Tors
I haven’t received my order yet
I still haven’t received my order and customer support stopped responding to my emails about a week ago…
8 stycznia 2026
Odpowiedź od Isabella Oliver
Good Afternoon,
Thank you for your feedback, we are sorry to hear that you have not yet received your order.
I have sent you an email regarding this,
Warm Regards- Kat
I bought the overbump maternity…
I bought the overbump maternity boyfriend jeans. The cotton is great and comfy over the bump. The cut and style is fine too but sadly the back around the bum area is baggy and gathers in an odd shape so have to make sure I wear it with long tops. I’m around 5 months pregnant so maybe my bump isn’t big enough to fill the jeans but not sure it will ever fit snug. Maybe if you have larger hips/bum this pair of jeans would be great for you
7 stycznia 2026
Odpowiedź od Isabella Oliver
Dear Aditi,
Thank you for your feedback regarding the over the bump maternity jeans. I have passed your feedback over to our production team for their information regarding sizing.
Warm Regards- Kat
Odpowiedź od Isabella Oliver
Thank you for the review and feedback. We are so sorry to hear your order hasn't arrived, we can see according to the tracking that it has been delayed with the courier. We will contact you separately to assist. With warm regards, Mani
I haven’t received this one dress and…
I haven’t received this one dress and it’s been a while this has been a terrible experience
6 grudnia 2025
Odpowiedź od Isabella Oliver
Thank you for the review and feedback. We are so sorry you have not received your order as yet, we can see that there is an outstanding duties charge on the order. On orders placed outside the UK. On our US delivery page we mention that all parcels will be shipped DDU (Delivery Duties Unpaid). This means that if you are in any country outside of the UK, you will be liable for the local custom taxes and duties as we cannot pay them on your behalf and this will apply to most British based retailers, if they don't have a distribution hub outside of the UK. We will contact you separately to assist. With warmest regards, Mani
Great maternity range
Great maternity range, very easy to find what you're looking for and be tempted by lots of other lovely things!
26 listopada 2025
Odpowiedź od Isabella Oliver
Thank you for your lovely review, Warm Regards Tors
Such beautiful quality and very well…
Such beautiful quality and very well designed. Also very good service too
20 listopada 2025
Odpowiedź od Isabella Oliver
Thank you for such a lovely 5 star review. We are absolutely delighted that you're more than happy with the quality of our garments and the overall service you received. Warmest regards, Mani
Odpowiedź od Isabella Oliver
Thank you for the review and feedback. We can see that your order is still in transit to you, we will contact you separately to provide you with your tracking information. However, please do not hesitate to get in touch with us directly at TheTeam@IsabellaOliver.com should you require any help or information in the future, as we are always happy to assist. With warm regards, Mani
Great product, but beware import charges
The dress I ordered was great. Nice material, size was good (size 2, normally I wear 36). No plastic packaging which I really appreciate. The delivery was really fast too. The only thing was the extortionate import charges for Europe delivery. The delivery was through DPD and the import tax and customs clearance charge came up to 45% of dress value. I expected maybe 20% but if I had known, I would have never ordered as it is really not worth it at that point.
6 listopada 2025
Odpowiedź od Isabella Oliver
Dear Lea,
Thank you for your positive review. We apologise for any disappointment caused regarding the duties and Taxes- unfortunately this is not set by ourselves but it is explained via the website.
Warm Regards- Kat
Poor
Poor. I returned an item that was the wrong size and have just been sent the exact same item back - in the same (original) size!
29 października 2025
Odpowiedź od Isabella Oliver
Hello Rebecca
I am so sorry that has happened. It sounds like the returns label didn't cover the original label and so that was scanned so it was sent back to your address. I have contacted you privately to assist.
With best wishes, Suzanne
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