Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... Zobacz więcej
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Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... Zobacz więcej
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From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Dane kontaktowe
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Zjednoczone Królestwo
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great quality
19 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Lola, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Friendly and very efficient service
26 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Greg, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great customer service and swift delivery
Customer service was great and the delivery of our medals was swift.
17 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Kate, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Perfect in every way
Excellent communication, excellent trophies, speedy postage. Easy transaction.
24 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Carole, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellen
Excellent turnaround time, Great contact, and well packaged. All topped off with a high quality product.
13 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Jacques, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
A delight to deal with
Clear instructions and pricing options at ordering. Swift response and again clarity in proofing instructions, with the finished product delivered well within deadline and to a high standard.
13 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Nick, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Maxi, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service
Excellent service! We return regularly due to the brilliant service pre and after sales. Thank you!
17 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Anita, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
For my wife I commissioned a trophy cup
For my wife I commissioned a trophy cup to be awarded at her old school for best piece of original English Literature written by a school pupil. Impact took the wording exactly, converted a jpeg image of the school crest into one they could engrave on the cup and made a splendid trophy. A truly amazing piece of work, thank you.
2 lutego 2026
Odpowiedź od Impact Trophies & Medals
Dear Colin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Terrible service
Terrible service. Item arrived slightly damaged. They insult my intelligence by saying that it's handmade it's not damaged... again insulting my intelligence that it's designed to look at from the front and not the top. It was bent and creased at the top, despite photographs to prove this. I only wanted a replacement.. not a refund, however would not replace it, and if I wanted a refund they would take 20,% restocking fee which would account to around £25...
I have since taken it elsewhere who will do this repair and reseat it onto a better base for less than above.
No way would I purchase anything from this company. This was to be an annual trophy, in memory of my mother's charity, but I will be rethinking next year's, but I can assure you they have lost this chance..... Awful service
14 stycznia 2026
Odpowiedź od Impact Trophies & Medals
Dear Mark, Thank you for your review. We are sorry that you were disappointed with your hand made bespoke metal tulip award. As stated in our correspondence the product was supplied as expected , we have spoken to the craftsmen who made it and they confirmed that each one is unique and therefore a replacement would not be uniform because a flower is natural and individual and each tulip is made to reflect this. Kind regards, Customer Services
Needed two trophies engraved and…
Needed two trophies engraved and delivered on time and you didn't let me down. Good prices too.
14 stycznia 2026
Odpowiedź od Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Helen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
As always, excellent!
As always, a great experience with Impact! Always go to these guys for my cricket medals and they never let me down.
10 stycznia 2026
Odpowiedź od Impact Trophies & Medals
Dear Nicola, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Caroline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Good quality goods and helpful
Have used Impact many times now. No faults. Easy website to navigate and customer queries answered quickly
19 grudnia 2025
Odpowiedź od Impact Trophies & Medals
Dear Rob, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
The friendly staff and very prompt…
The friendly staff and very prompt email replies.
The medals were great quality and price.
The school logo looked great. Very easy website to navigate
16 stycznia 2026
Odpowiedź od Impact Trophies & Medals
Dear Maria, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
They were really helpful from design…
They were really helpful from design to finish . Great product
16 stycznia 2026
Odpowiedź od Impact Trophies & Medals
Dear Lorna, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Graeme, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.