Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... Zobacz więcej
Reakcja na opinię
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... Zobacz więcej
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From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Dane kontaktowe
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Zjednoczone Królestwo
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent delivery time and a good…
Excellent delivery time and a good price ,
Good communication as one of my items was unavailable a more expensive item offered at no extra expense
27 lipca 2026
Odpowiedź od Impact Trophies & Medals
Dear Janet, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Joanne, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Stanislav, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great products and communications
Great products and communications
Arrived very quickly
My daughter loved her graduation trophy
Thankyou
13 lipca 2026
Odpowiedź od Impact Trophies & Medals
Dear Tracey, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Trophies were perfect!
Trophies were perfect!
Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email.
Thanks again I’ll be back again for sure
20 lipca 2026
Odpowiedź od Impact Trophies & Medals
Dear Cillian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Original gift
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come.
Neatly presented in a good quality box.
Pleased with my purchase and quick delivery.
16 lipca 2026
Odpowiedź od Impact Trophies & Medals
Dear Pauline, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear William, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
I’d give 0 if I could
I’d give 0 if I could
Arrived just glass with some stickers to build my own trophies quality poor I can’t even use them I’d look stupid
Please contact me impact before not only social media pictures but national
28 lipca 2026
Opinia niezależna
Odpowiedź od Impact Trophies & Medals
Dear Mr Dearlove , we would hate for you to look stupid for not having read the ‘self-assembly’ instructions which are clearly stated on our website and for you having ticked the self-assembly box at checkout of your own free will . We are surprised you did not contact us directly rather than displaying your inattentiveness on Trustpilot where your 1* review is somewhat at odds with our 4.9* rating.
We value all of our clients and would be happy to discuss your issue , starting with how you failed to include engraving which our team then dealt with for you , your subsequent e-mail using defamatory language and demanding a full refund and threatening to post negative comments on social media unless we acquiesced , although this is not a good start for a constructive dialogue we will do our best. Kind regards, Customer Services.
Really pleased with our Wooden Award.
Really pleased with our Wooden Award.
The print-work came out even better than I hoped and the help offered in adjusting the design was brilliant!
27 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Sarah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Duncan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Amazing company
Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND was also given spare stickers and felt in case it falls off. Couldn't be more pleased with my order, looking forward to ordering from them again.
22 lipca 2026
Opinia niezależna
Odpowiedź od Impact Trophies & Medals
Dear Customer, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Odpowiedź od Impact Trophies & Medals
Dear Cheryl, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent Service
Excellent Service. This is the 4th year we have used Impact Trophies. extremely helpful staff and prompt delivery.
28 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Keith, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Excellent customer service
Excellent customer service, lots of help getting the custom design just right. Outstanding quality product.
26 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear 'Colin, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
On time and quality as expected.
On time and quality as expected.
Very reliable company
24 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Derek, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Primary School Leavers Awards.
The trophies arrived in time and are of expected quality. However, I did find it a little odd that the plaques were not on any of the trophies and we had to stick them on ourselves. This is not something we have had to do in previous years. Not a huge thing, but time consuming all on the same and the reason for my 4 star rating and not 5 stars as in previous years.
23 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Gemma, Thank you for your review. The award you purchased is for self-assmbly and this is stated on the website. I am sorry you were disappointed but glad you were happy with the trophies. Kind regards, Customer Services
Great service
13 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Ian, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Got it wrong but rescued the situation
Managed to send the trophies to the wrong person. When advised trophies had not arrived, they investigated and discovered they'd sent to wrong person. They quickly created and dispatched new versions. Product fine for the price.
23 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Mike, Thank you for your review. I am glad that we were able to rectify the error with dispatch and we hope you are now satified with your order. Kind regards, Customer Services.
Beautiful Craftsmanship
The trophy has come out perfectly and we are very excited to present it to the winner of our competition. The gold colour added to the engraving really gives it a professional feel.
18 czerwca 2026
Odpowiedź od Impact Trophies & Medals
Dear Tamara, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.