Ikon M Recenzje 240

Placed 2 orders in Fébruary and March.Received just part of them. Account debited. Received confirmation that some of them were about to be delivered in June and since then, no news. No answer to emails, no contact on the phone. How can we press charges ?Any luck with your cc company ?

I bought a 3 piece suite in April for over £1000 and was told it would take 14 weeks as everything is made to order. Today I tried to contact them regarding delivery which should have been the end of this month. Tried ringing and got an automated message, no answer to my email, Facebook page gone and now website has gone. I have now found out they have gone bust so I guess it's going to be a long process trying to get my money back.

Jeg bestilte en Oxchair hos Ikon M den 2. januar 2014.
Betalte den og blev gjort opmærksom på at jeg ville modtage den i maj måned. I maj havde jeg kontakt med firmaet pr. mail, hvor jeg fik et svar der virkede som om at afsenderen var på speed og beroligede mig med at stolen lige var blevet var sendt med skib. Og ..... siden har jeg intet hørt og i dag ser jeg på TrustPilot at firmaet ikke eksisterer mere. Jeg vil melde dem til politiet i morgen, men der må være mange lige som jeg der er blevet bedraget. Kan vi gøre noget i fællesskab??
Karin

IKON M, som dömts att avsluta sina affärer i Sverige av att sälja kopierade möbler dömdes till rejäla skadestånd i början på året ändå fortsatte man att "sälja möbler" via sin hemsida detta utan att ha som avsikt att leverera bara att ta betalt för att sedan "köra" med taktiken att leveranserna skulle ske 8 - 10 veckor senare vilket naturligtvis inte görs. Däremot har man på vägen infört en "uppehållande manöver" i form av lovad delleverans som heller aldrig sker, den lämnar aldrig England anmäls bara till DSV men går aldrig iväg p g a "felmärkning". Alltså resultat ett antal beställningar, betalda sådana, som hamnar rakt ner i den svenske ägarens ficka utan att behöva leverera. Kontaktmöjligheterna är också dom obefintliga under hela tiden till hemsidan läggs ner, den enda kontakt som ges är ett helt värdelöst ID/svarsnummer. Som jag tror är den enda möjlighet till någon form av upprättelse är en grupptalan, från alla som blivit lurade, om avtalsbrott och bedrägeri mot mot den svenske ägaren som är känd via den förra domen i jan/feb. Någon som vill vara samordnare? Dessutom bör alla göra en egen polisanmälan mot IKON M. Hälsn LM

I’m in the same boat as others here - I ordered an Artichoke light at the beginning of May and they said it would take up to 8 weeks - because I clearly didn't learn my lesson I also ordered a Copenhagen Desk a couple of weeks later - the latter was "in stock" and would be with me within days. Nothing happened!! Then I got a mail after two weeks saying “good news” your desk will be with you in another two weeks. I mailed back saying what was “good news” about a month for something that was meant to take a week and whilst I was here what about my light. The reply said they were very busy and the desk would be with me any day – the light had left China and would be here within two weeks! That was the last I heard any attempt to chase them up has ended in a dead end. I rang Visa last week and told them the website had gone and I had no replies to my e-mails so could they investigate both transactions to see if I’ve been conned! That is the obvious action you can take – contact your Credit Card Company and ask them to investigate the transactions!! It’s an old adage but “if it seems too good to be true – that’s because is it too good to be true”!! I should have known better!!

As many of us, looks like I got scammed by IkonM. Bought 4 Eames-generic chairs (around 350 euros, total purchase), theoretically in stock. There is something that we can do, its not possible just to wait with crossed arms. Should we all gather and try to find a lawyer and file a collective claim against IkonM? Please contact me.

Similar to other people who have been a victim of this fraudsters. It has been about 7 months and I have receievd my order. Gave them numerous calls everytime promising that the delivery will take place asap. Wanted back my money a couple of times but they referred to their ridiculous contract which gives no right to the customer (which now I understand why). Anyway, given the trend I see, I am pretty sure that these guys took our money and escaped. However, I have got the contact information of some of these Nordic clowns (i.e. employees). I was wondering if anyone is intereted to take legal actions against their employees. I myself will file against three of their employees in the next couple of days. Honestly, these people should be sent to jail to rot.

Have not received anything after paid for the goods month ago, even cannot reach the website and any custom service. Just arise a claim to paypal for refund.

I too have been trying to contact Ikon M for the last month after having received notification that all the products ordered back in JANUARY had finally arrived in UK , the positive ' Ship Ahoy ' email from Ikon M was received with much relief . I have had e-mail correspondence , (no one ever to answer the phone for past 7 weeks ?! ) to notify me that I have a ticket ID number and will be contacted shortly with delivery date/ time .
I have received One item , which was damaged and still wait for a MIRACLE delivery of the remaining 2 items !!
IKON M clearly gone BUST ….. and have continued to trade dishonestly for months !!!
It will ONLY be a MIRACLE now if IKON M customers receive any due compensation or ordered/ paid for products !!!

Scammed, I am trying to claim the money back through my bank but thwy have had nearly £800 off me knowing they were on their way out and that I would never receive the goods. It is sickening what people do. They also were trying to take another £80 off me to upgrade to premium leather. Awful, they should have taken their website down a long time a go when they knew they couldn't fulfill orders. People who de-fraud like this should be in prison!

My bank have confirmed to me they are in administration - just in case anyone was wondering.

Bought some chairs over 4 months ago, and still haven't received anything and it's impossible to get in touch with them.....

I bought 2 product on May 28. One (the cheapest) arrived regularly.
I'm still waiting for my expensive lamp. Now their website and Facebook page are gone. No chance to get in contact. No chance to get my money back.

After complaining and getting the following reply, I checked the website, tried to call but got no answers. Get your finger away from Ikon M. Just another Scan.



Thank you for your email.

Your table will be delivered within 3-4 weeks

Have a good day

Best regards / Med venlig hilsen,
ikonmlogo
Sophie
Customer Support
+44 (0) 2072 536076
​info​
@ikonm.com

After seven months with emails rarely answered, telephones never answered and always the same stock message and finally the website not functioning, it seemed I was doomed to lose my money.
Imagine my surprise when this afternoon completely unannounced my chair was delivered.
It is perfect and well made and I love it.
I hope that the many other dissatisfied customers on this review site have the same happy ending.

Uppdatering 2014-07-29:

Jag gjorde en polisanmälan både i Sverige och i London för cirka två månader sedan. Gjorde även en anmälan till PayPal (där jag hade betalt med) och reklamation till min Internetbank (där kreditkortet var kopplat till)

PayPal var väldigt hjälpsamma och höjde kravet på min anmälan och begärde mina pengar tillbaka från Ikon M Ltds konto. Om inte Ikon M hade svarat inom 10 dagar så skulle jag få mina pengar tillbaka.

I lördags hade det gått 10 dagar och Ikon M hade inte svarat på PayPals krav så jag fick mina pengar tillbaka.

Nu är mina pengar överförda till mitt kreditkort igen.

Gör som jag, gör en polisanmälan och en reklamation till din bank.
Om du har betalat med PayPal, gör en anmälan hos dem.
Har du betalat direkt med kreditkkort så är det nog tyvärr kört för dig.

Lycka till!

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Jag beställde två stolar av Ikon M 30 maj. Ångrade mig dagen efter och avbeställde stolarna. Efter 30 tals samtal och 10 tals mail fick jag till slut få tag på dem via mail. Vi hade rätt långa konversationer. De sa att det inte var några problem att avbeställa stolarna men att de var tvungna att ta ut en avgift pga avbeställningen. Fine tänkte jag, bara jag får mina pengar tillbaka. Det lovade dem mig, det skulle dock ta upp till en månad innan pengarna kom in på kontot igen. Mer än en månad har gått, har försökt få tag på dem via telefon och mail. De svarar inte. Mina 1300 spänn är nog rökta nu!

Är det någon här som har lyckats få tag på dem och fått sina pengar tillbaka på avbeställda varor? Kommentera här i så fall.

Tack!

Had quick response from this company before I ordered. I then ordered and have had nothing when I enquired about when I'd receive my chairs. I parted with over £900. I think they're either a scam or have gone into administration (like Dwell did, and like Mojo Interiors did...).

Har købt nye møbler ved IkonM. Mine varer blev (desværre) betalt ved bestillingen. Skulle have modtaget møblerne for 3 uger siden!! Har lige siden forgæves forsøgt at komme i kontakt med firmaet - nu er firmaets website lukket helt ned... Jeg er nu sikker på at jeg aldrig kommer til at se mine købte møbler...
Det er tyveri ved højlys dag :´(

Beställde 2 lampor i januari 2014. Efter ca 3,5 månad fick jag den första PH50
som var trasig. Efter flera mail och foton fick jag pengarna tillbaka. När detta var klart mailade jag igen om att jag inte vill ha den andra lampan (AJ floorlamp) men trots väldigt många mail har jag inte fått ett enda svar. Så fruktansvärt dåligt!!!
I januari tog Ikon M mina pengar och jag har fått en av två lampor på 6 månader, otroligt dålig respons och nu de senaste två månaderna ingen respons alls!

Kontakta mig omg och lös detta!

Ordered and paid for goods which have not arrived. No reply on the number listed, merely an automated message with no voicemail facility. Emails sent with only a standard receipt email in reply. They then send me am email today asking me to rate them on here! Have learned they have not been at their premises in London for over a year. This is clearly a fraudulent set up - avoid at all costs. Pursuing this company through Companies House and the Fraud Department.

Bestilte en stol til min mands fødselsdag den 31 januar. Har fået forskellige svar om levering, men indtil nu Ingen stol..pengene er trukket fra min konto. Hvordan kommer man videre nu 6 måneder senere?