AC broke on a Saturday night. Put in a claim with HWA near midnight. Got an email Sunday early afternoon stating that we had been scheduled for service on Friday afternoon, which I attempted to resche... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Internet reviews of HWA are very good... The coverage and costs are also good through the Labor Day promotion... The real deciding factor is the excellent service by the account rep: Janill Ab... Zobacz więcej
I paid my monthly fees. I paid them technician the $75 fee as required. But, when my water heater went out, Home Warranty of America wanted to charge me $896 out of pocket to replace it after approvin... Zobacz więcej
I’ve had coverage with HWA for the last 10 years, and I would highly recommend them. They have been a trustworthy and reliable partner throughout that time. Whenever I’ve had a problem, I’ve been able... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Protect your home with a home warranty plan from Home Warranty of America, we've got you covered.
Dane kontaktowe
90 Washington Valley Road , 07921, Bedminster, Stany Zjednoczone
- www.hwahomewarranty.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A deal
Yes, Adrian was most talented and you should be proud to have him sell your product, after doing business with the last company and their horrible treatment he made my day! Thanks, ps# give a raise LT
im not satisfy with this…
im not satisfy with this InsurancenCompany , everytime i made a claim , nothing covers , so
i can not recomend this Insurance , sorry i have to tell you this.
Good service sooner than I thought
Good service sooner than I thought. Yes I am happy with experience. I will call for more earranty work as needed. Thank you.
Customer service is great
Customer service is great! Even though I ask a million questions, they always answer in a professional manner & try to do whatever they can to accommodate my situation!
Satisfied Customer...from start to finish!
The claim process was quick and easy...the repair service was prompt and done right...and the repair person was knowledgeable and thorogh!
Good service
Great customer service and everything…
Great customer service and everything were explained in detail
Eddie did a good job explaining the…
Eddie did a good job explaining the warranty, what’s covered, and why the company is rated higher.
Technician was prompt knowledgeable…
Technician was prompt knowledgeable funny and fast in fixing my issue with cooling unit.
HWA slow to resolve issues, not helpful, not recommended
I have had HWA for 4 years. Whenever I have needed them to get a service person out, it takes FOREVER. If you decide to go with HWA, don't expect a quick turnaround and do expect to be hounded by sales calls 4 months prior to your policy expiring. I recently paid for another year on 2 locations and after my most recent experience, I will be canceling both policies and finding another company. Most recent claim was with a kitchen sink that was not draining and started to affect the dishwasher (not to mention stink!). HWA scheduled someone for almost a MONTH out. I requested an earlier, more expeditious time, and it still was a wait. After seeing the email that I can submit for reimbursement, and speaking with a representative, I scheduled a plumber so we could get the issue resolved quickly (and be able to wash dishes and use the kitchen sink). Now, I don't qualify for reimbursement. Ridiculous and irritating. I'm done with this company.
Repair was done in a timely manner
Repair was done in a timely manner. Technician professional and knowledgeable.
Janill was very helpful with our…
Janill was very helpful with our process of acquiring a home warranty
Waited for a scheduled call back from a…
Waited for a scheduled call back from a claims supervisor at the allotted time, but no body called.
The rep was kind and not pushy
The rep was kind and not pushy. I shared with her that I was comparing warranty companies in my initial conversation with her. After comparing a few companies, I called the rep back and we agreed on terms.
He new what I was looking for in a home…
He new what I was looking for in a home warranty an my passed experience with the warranty company this is my 4 company with in 5 years
There was absolutely no communication…
There was absolutely no communication to get the water heater replaced. Technician requested unit replacement and warranty company recommended replacing parts first. Then, warranty company didn’t approve the ordering of both parts, only one at a time. Meanwhile, a 90 yr couple reminds without an essential household service or having an essential utility for basic sanitation, bathing, cleaning and maintaining safe and sanitary conditions until the replacement of the water heater is approved. Leaving uncertainty as to the length of time it will take to resolve.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








