I had such a lovely experience with Hunza G! Sabeekah who handles my issue was incredibly kind, quick to respond, and genuinely helpful. They helped resolve my issue quickly and smoothly. I really ap... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I had an issue and had to correspond with customer service ..the service and level of courtesy and understanding was exceptional and the “go to” position was to resolve and not dispute . It was so re... Zobacz więcej
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I’m really disappointed with how much the quality of Hunza G swimsuits seems to have gone downhill over the years. My first swimsuit lasted around 3 years before the elastane eventually started t... Zobacz więcej
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After purchasing a Hunza G I was so upset when it had lost its colour after 1st time use abroad- I reached out to their customer care and Ruby and Chloe were absolutely amazing! I do not know anywhere... Zobacz więcej
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Informacje dotyczące firmy
O Hunza G Ltd.
Napisane przez firmę
With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.
Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.
Shop Swimwear
Shop Clothing
Shop Baby & Kids
Contact Us
Our Warranty
Napisane przez firmę
- We offer a one-year warranty on orders purchased directly with Hunza G
Dane kontaktowe
51-52 Frith Street, W1D 4SH, London, Zjednoczone Królestwo
- +44 141 673 8226
- customercare@hunzag.com
- www.hunzag.com
4,3
Doskonała
1 tys. recenzji
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I recently had the worst experience…
I recently had the worst experience with Hunza G, despite being a loyal customer who has purchased multiple swimwear pieces from them in the past. This time, my order was a complete disaster. This caused so much pain and stress!
First, I noticed that half of the items I ordered were missing. When I inquired, they claimed the package weighed 0.7 kg, but their own consignment note listed it as 0.4 kg. This discrepancy raised immediate red flags. They lied to my face!
To make matters worse, one of the swimsuits, a Burberry design, arrived covered in black make-up. It was completely dirty and damaged. Additionally, the sarong came without any labels, and the entire order was delivered in a flimsy paper envelope that provided no protection for the items.
I found myself sending emails every day for ten days trying to resolve these issues. I provided all the necessary evidence, yet I received no apology or acknowledgment of the trouble I faced. This was particularly stressful as I was preparing for an overseas trip to celebrate my 40th birthday.
When I requested to return the damaged items, they said they would arrange for a courier, but no one ever showed up. A family member waited all day for the courier, but nothing happened, leading to even more stress. Now, they are holding almost a thousand dollars worth of my money until they receive all the damaged products I highlighted. I had to spend more money on other items.
Given this experience, I would strongly advise against purchasing from Hunza G again. The lack of accountability and customer care has left me incredibly disappointed.
Edited
Insane customer experience! Please people I ask you not to trust this brand! I tried to rerun the damaged products and absolutely nothing! No money back, they are holding my money ! This company will take your money and send you absolute garbage!!! Do not trust!!!
28 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Kate,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear how disappointed you are with your recent experience.
We completely understand how frustrating this situation has been, particularly given the timing ahead of your special trip.
We would, however, like to clarify that our Customer Care team has been in contact with you throughout the investigation, providing updates each day as new information became available. Whilst we appreciate that investigations can feel frustrating, particularly when they take longer than expected, it is important that we follow our internal processes to ensure every case is reviewed thoroughly, fairly and based on all available evidence before reaching a resolution.
We never want any customer to feel unheard, and we're sorry that this experience has not met the standard you expected from Hunza G. Your feedback has been noted and will be shared internally as part of our ongoing review of our customer experience.
Warmest wishes,
Lily (Manager of Customer Care)
Stunning service, beautiful quality swimwear...
Hunza G swimwear has ALWAYS been amazing quality in my experience, but I have never written a review before for them except for THIS TIME because somehow they were able to deliver me 2 new swimsuits in a completely different country within a week. Such an amazing service and I am delighted. Thanks team!
26 czerwca 2026
Odpowiedź od Hunza G Ltd.
Dear Georgie,
Thank you so much for your wonderful review.
It truly means a lot to us that, after being a long-time Hunza G customer, you chose to write your very first review following your recent experience with our Customer Care team.
We're delighted we were able to get your replacement swimwear to you so quickly, even while you were abroad. Knowing we could help make things right means a great deal, and we're so pleased to hear you're happy with both the service and the quality of your Hunza G pieces.
Thank you again for your continued support, and we hope you enjoy your new swimwear!
Warmest wishes,
Lily
Odpowiedź od Hunza G Ltd.
Hi Marla,
Thank you so much for your lovely review!
We're thrilled to hear that you love your Hunza G swimwear and that you find it both beautiful and comfortable. That's exactly what we strive for with every piece we create.
We really appreciate your support and hope you continue to enjoy your Hunza G pieces for many seasons to come.
Warmest wishes,
Lily
Ruby and Labeekah were incredible…
Ruby and Labeekah were incredible responsive and empathetic to my concerns. They were more than fair in resolving my concerns and I am so grateful!
2 lipca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Sheila,
Thank you so much for your wonderful review.
We're delighted to hear that Ruby and Labeekah were able to support you with empathy and responsiveness throughout your experience. It's fantastic to know they were able to resolve your concerns in a way that left you feeling well looked after.
I'll be sure to pass your kind words on to both of them - they'll be thrilled to hear your feedback.
Thank you again for taking the time to share your experience and for choosing Hunza G.
Warmest wishes,
Lily
I bought the most beautiful swim suit…
I bought the most beautiful swim suit i’ve ever had, but unfortunately due to my large old saggy boobs there just wasn’t enough support for the girls. I was worried about being able to return them as I am in Australia. But the returns portal was brilliant and the company amazing to deal with for my refund.
26 czerwca 2026
Odpowiedź od Hunza G Ltd.
Hi Carolyn,
Thank you so much for taking the time to leave your review.
We're delighted to hear that you found your swimwear beautiful and that you had a positive experience with our returns portal and Customer Care team, particularly when arranging your refund from Australia.
We really appreciate your feedback and are glad we were able to make the process as smooth as possible for you.
Thank you again for choosing Hunza G, and we hope to welcome you back in the future.
Warmest wishes,
Lily
Hochwertiges Produkt .
Schneller und zuverlässiger Versand.
Sehr schönes und hochwertiges Produkt.
5 lipca 2025
Odpowiedź od Hunza G Ltd.
Hi Manfred,
Thank you so much for your lovely review.
We're delighted to hear that you're happy with both the quality of your purchase and the fast, reliable delivery. Knowing that you love your Hunza G piece means a great deal to us.
Thank you for your support, and we hope to welcome you back again soon.
Warmest wishes,
Lily
Easy ordering and prompt delivery.
19 marca 2026
Odpowiedź od Hunza G Ltd.
Hi Lisa,
Thank you so much for your review.
We're delighted to hear that you found the ordering process easy and that your order arrived promptly. We always strive to make shopping with Hunza G as seamless as possible, so it's wonderful to know we delivered on that experience.
We truly appreciate your support and hope you enjoy your Hunza G purchase!
Warmest wishes,
Lily
After noticing an imperfection on my…
After noticing an imperfection on my bikini top, Chloe with customer support was quick to respond after sending pictures Hunza G said that they would send me a new replacement suit
This is why their products and customer service is rated 5 out of 5!
Highly recommend the brand and people behind it.
29 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Donna,
Thank you so much for your wonderful review.
We're delighted to hear that Chloe was able to assist you quickly and that we could resolve the issue by arranging a replacement for you. Providing exceptional products alongside exceptional customer service is incredibly important to us, so it's wonderful to know this was reflected in your experience.
Thank you for your kind recommendation and for your continued support of Hunza G. It truly means a great deal to us.
Warmest wishes,
Lily
Great customer service
Excellent customer service from Hunza G. I needed to return a swimsuit (due only to a change of mind about the colour) and was slightly past the return window. Their team kindly made an exception and handled everything seamlessly. Very grateful and looking forward to my new swimsuit!
27 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Sarah,
Thank you so much for your lovely review.
We're delighted to hear that you had such a positive experience with our Customer Care team. We're always happy to help where we can, and it's wonderful to know we were able to make the process as smooth as possible for you.
We hope you love your new swimsuit, and we can't wait for you to receive it!
Warmest wishes,
Lily
Very friendly and helpful customer…
Very friendly and helpful customer service. I had my hunza g swimsuit for about 6 months when a few crinkles got loose and they replaced it without hesitation. This is premium customer service, well done!
29 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Seline,
Thank you so much for your wonderful review.
We're delighted to hear that you had such a positive experience with our Customer Care team. Providing friendly, efficient support is something we pride ourselves on, so it's lovely to know we were able to resolve the issue quickly and get a replacement to you.
Thank you for your kind words and for choosing Hunza G. We hope you continue to enjoy your swimwear for many seasons to come!
Warmest wishes,
Lily
Hunza G customer services were very…
Hunza G customer services were very quick and responding and helpful with my issue. Sent a replacement costume out to me almost immediately.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Emily,
Thank you so much for your lovely review.
We're delighted to hear that our Customer Care team was able to assist you quickly and that your replacement swimsuit was sent out promptly. Providing efficient, helpful service is something we pride ourselves on, so it's wonderful to know this was reflected in your experience.
We truly appreciate your support and hope you enjoy your new Hunza G swimsuit!
Warmest wishes,
Lily
Amazing experience
Amazing experience! The shipping was unbelievably fast , my order was dispatched almost immediately. I already own two Hunza G swimsuits, and I couldn’t be happier with them. The quality is outstanding, they are so comfortable to wear, and they look absolutely beautiful. I highly recommend Hunza G to anyone looking for stylish, high-quality swimwear!
25 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Anna,
Thank you so much for your wonderful review.
We're thrilled to hear that you had such an amazing experience with us. It's fantastic to know that your order arrived so quickly and that you're loving your Hunza G swimwear. Hearing that you already own two of our swimsuits and appreciate their quality, comfort and style truly means the world to us.
Thank you for your recommendation and for being such a valued member of the Hunza G community. We look forward to welcoming you back again soon!
Warmest wishes,
Lily
Customer Service
Emailed about a problem and the reply’s were very quick as well as being extremely helpful.
After feeling disappointed in my order fantastic customer service like this makes me believe it was a one off and still want to re order from the brand
24 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Dear Stacey,
Thank you so much for taking the time to leave such a lovely review.
We're delighted to hear that our Customer Care team was able to assist you quickly and help resolve your concerns. While we're sorry your original order left you feeling disappointed, it's wonderful to know that your experience with our team has restored your confidence in the brand.
Your support means a great deal to us, and we look forward to welcoming you back to Hunza G again soon.
Warmest wishes,
Lily
TThey listen & respond!!hey honored my request- which I so…
They honored my request- which I so appreciated Also I love their swimsuits!!
22 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Ann,
Thank you so much for your lovely review.
We're delighted to hear that we were able to accommodate your request and provide a positive experience. It's wonderful to know how much you love your Hunza G swimwear too!
We truly appreciate your support and look forward to welcoming you back again soon.
Warmest wishes,
Lily
Customer service were very helpful
Customer service were very helpful, beautiful swimsuit.
23 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Jessica,
Thank you so much for your lovely review.
We're delighted to hear that you found our Customer Care team helpful and that you're enjoying your beautiful swimsuit. Your kind words mean a great deal to us.
Thank you again for your support.
Warmest wishes,
Lily
Their customer service is awesome
Their customer service is awesome! They reply immediately and they respect their customers , high level company!
22 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Pauline,
Thank you so much for your wonderful review.
We're thrilled to hear that you had such a positive experience with our Customer Care team. Providing helpful, responsive service is incredibly important to us, so it's lovely to know that this came across in your interaction with us.
Your kind words and support mean a great deal, and we look forward to welcoming you back to Hunza G again soon.
Warmest wishes,
Lily
Top notch customer care service at Hunza G!
The customer care service at Hunza G has been amazing! They were very methodical in their approach and also incredibly attentive and efficient in helping me to resolve my situation. I felt very reassured and will always return to Hunza G knowing that I’m in safe hands!
15 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Bianca,
Thank you so much for your wonderful review.
We're delighted to hear that you had such a positive experience with our Customer Care team. Providing thoughtful, attentive and efficient support is something we pride ourselves on, so it's fantastic to know that you felt reassured throughout the process.
Your kind words mean so much to us, and we're thrilled to hear that you'll continue to choose Hunza G with confidence. Thank you again for your support!
Warmest wishes,
Lily
A Gem of a Company
I’ve ordered 3 items from HunzaG. A swimsuit & 2 pairs of towelling shorts. The colours & quality is superb. The Bubblegum Pink in the Square Neck Coverage Swimsuit is gorgeous. The shorts which are retro in pink & butter yellow are really comfortable. Looking forward to wearing them on holiday for my morning walks & also to & from the pool area over my swimsuits.
I have found the customer service to be excellent. They are responsive , communicative, understanding & so helpful. Delivery on my last order was delayed by the courier & not by HunzaG. It was chased up & eventually delivered. All items are considerately packaged. A great company to order from.
13 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Ozzi,
Thank you so much for your wonderful review and for your continued support of Hunza G.
We're delighted to hear how much you're enjoying your pieces, especially the Bubblegum Pink Square Neck Coverage Swimsuit and your retro towelling shorts in Pink and Butter Yellow. They sound like the perfect additions for your holiday, and we hope you have a fantastic time wearing them.
It's also lovely to hear that you've found our Customer Care team responsive, communicative and helpful. While we're sorry your most recent delivery experienced a delay, we're pleased we were able to assist and ensure your order reached you safely.
Thank you again for your kind words about our products, packaging and service. It means so much to the entire team, and we're thrilled to be part of your holiday wardrobe!
Warmest wishes,
Lily
Marylebone Pop up store
Today my daughter and l popped into the pop up store in Marylebone. We were greeted by 2 lovely assistants who were both helpful and informative . We bought the yellow shorts set and the sun hat with a strap under the neck. It was a great experience, so thank you very much..
15 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Henrii,
Thank you so much for your lovely review.
We're delighted to hear that you and your daughter had such a wonderful experience at our Marylebone Pop-Up. It's great to know that our team made you feel welcome and provided helpful and informative service throughout your visit.
The yellow shorts set and sun hat sound like perfect choices, and we hope you enjoy wearing them. Thank you again for stopping by and for taking the time to share your experience - it means so much to the whole team.
Warmest wishes,
Lily
Exceptional Everything
Timely customer service, exceptional quality, swimsuits that last for many seasons. Not needing to worry about sizing is everything!
12 czerwca 2026
Opinia niezależna
Odpowiedź od Hunza G Ltd.
Hi Alli,
Thank you so much for your wonderful review.
We're delighted to hear that you've had such a positive experience with both our swimwear and our customer service. Knowing that our pieces have accompanied you through many seasons and that our one-size approach takes the stress out of finding the perfect fit means so much to us.
Thank you again for your support and kind words, they truly mean the world to the whole team.
Warmest wishes,
Lily
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