Excellent. First time we've used it and it provided exactly what we wanted. Very straightforward booking. We'll certainly be using Hotel Direct again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
From start to finish this was an easy process, all sorted in one phone call. Lots of options for accomodation and the show options were great. Only thing to mention is that on the original info send... Zobacz więcej
This is the 2nd time we've used Hotels Direct to arrange a London show, hotel and transport, and they have been superb on both occasions. Really easy to use with great communications, they take away... Zobacz więcej
Made booking a rail/stay break straight forward with a great choice of hotels. All the information we needed was provided with reminders. Would definitely use again.
Informacje dotyczące firmy
Napisane przez firmę
The only hotel agent with a Google 5 star seller rating. Customer service really differentiates HotelDirect.co.uk. From an expert UK Customer Centre (0800 633 8000) to their Arrival Assurance™; a unique check of your reservation with the hotel 48 hours prior to your arrival. Hotel Direct is a hotel breaks specialist offering hotel packages that include discount rail tickets, coach travel and theatre breaks. It's cheaper when you package.
Hotel Direct Details
Napisane przez firmę

- Packages are cheaper!
- Hotel Direct allows you to create you own hotel break by dynamically packaging your choice of hotel with rail travel and/ or theatre tickets or attraction tickets. It's 100% flexible - choose any hotel, travel from anywhere in the UK. If you're going to London, add any West End show. And the really great news is that when you create a package, the hotel and travel prices are cheaper than when booked separately. Saving you time and money.
- Arrival Assurance™
- Why would you book a hotel with a company that doesn't check your booking? Only Hotel Direct checks your reservation 48 hours prior to your arrival and sends you a reminder confirmation with the names of the people at the hotel and at Hotel Direct, who re-confirmed all your reservation details. This ensures there are no unwelcome surprises at check-in and you can travel with complete peace-of-mind.
- UK-based customer service centre: 0800 633 8000
- Our company is 100% based in the UK. Call our friendly UK service centre for the very best hotel prices and expert advice, Mon-Fri 9am to 5pm. Calls are free on 0800 633 8000.
- Up to 75% off published hotel rates
- All Hotel Direct rates are discounted with up to 75% off hotels' published prices. With rail inclusive breaks you'll save up to 50% off the price of your train tickets. And when you package anything with a hotel, travel or theatre or attraction tickets, we also provide special package discounts off the hotel price. Check-out our Hidden Gems™ for exclusive offers. Hotel Direct staff are awaiting your call. They get up in the morning to find you a fantastic hotel or package deal!
- Best price guarantee
- Hotel Direct tracks hotels' own prices and other agency prices to ensure their rates are always the lowest available. However, in the unlikely event that you find a lower rate after booking, call Hotel Direct and they'll refund the difference.
- 1000s of hotel reviews
- Hotel Direct has one of the biggest resources of hotel reviews and theatre reviews on the world wide web. All are genuine reviews left by Hotel Direct guests and offer a fantastic way of comparing and assessing hotels and shows.
- No Card fees. No Booking fees.
- All prices displayed on Hotel Direct's website are per room and include VAT and if applicable, hotel service charges. Prices are the total price for all guests. There are no Card fees, Booking fees or other hidden extras to be added.
Dane kontaktowe
Bridge House, St Clement Street, TR1 1ER, Truro, Zjednoczone Królestwo
- 01872 261 100
- info@hoteldirect.co.uk
- www.hoteldirect.co.uk

Hotels, Rail Breaks and Theatre Packages
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tower Bridge /Borough Market location his hotel has everything you need for…
This hotel has everything you need for short stay to explore the financial side of London , Tower Bridge and Borough Market. Do your homework if you want to see landmarks such as Big Ben /Buckingham Palace. Taxi /Ubers can be expensive jump on Circle line on Underground get off at Tower Bridge and it's £3 and much quicker. Hotel is 2 mins away from underground. Hotel is big boy of a maze but the rooms are modest size and have everything you need for short stay. Staff are are lovely all very helpful and friendly.
Excellent Service
Always use Hotel Direct easy to use and find a specific hotel if that's what your looking for.
Never had any problems would certainly recommend.
Using Hotel Direct
Not being a person who is savvy with computers, I found Hotel Direct very easy to use. I first chose the show I wanted to see. Then I chose the hotel and finally the train tickets. Everything is so simple, all I had to then was to print the paperwork and train tickets.
Quick easy to use
Quick easy to use. Great selection of hotels and shows.
All good
Saved some money rail & hotel admin error on tickets easily & promptly sorted
Very simple to explore options on line
Very simple to explore options on line. Excellent communication throughout (though would be helpful todo a “ your trip is coming up” type note to reassure booking etc is all ok. Great reflection of facilities. Excellent value. Will def use again.
Have used them before always satisfied…
Have used them before always satisfied our requirements long or short breaks.
Fantastic experience
Fantastic experience. Couldnt fault the hoel and staff cannot do enough for you
Simple to use
Simple to use, straightforward. Got all the tickets in a timely fashion - stress free.
Thank you Hotel Direct…..
This is the second time I've used hotel direct and will definitely use this service again. Made booking a hotel, a show and even train tickets so much easier and at a better price too rather than doing them individually. Had absolutely amazing seats for The lion king as you pick where you want to sit , also do many hotels to choose from so suits everyone’s budget and location.
Even picked train times and also had reserved seats (definitely a bonus)
Great service hotel accommodation, show and train tickets and itinerary sent straight away to your email. Everything clear and concise.
Thank you
Great location of chosen hotel
Great location of chosen hotel. Very easy to book hotel and rail package. Used Hotel Direct many times and would use them again,
Thoroughly excellent experience
Thoroughly excellent experience. Very easy to book and communication great from hotel direct. They even emailed me the day before the stay to confirm they had contacted the hotel and confirmed all of our bookings. Excellent service. I would highly recommend. I booked this trip for my mom’s 60th birthday and it all went smoothly. I will certainly be booking again!
Hotel stay in March 2026
Hotel was lovely, clean, considering the locaton it was quiet. Staff were polite and helpful. Lovely choice of food at breakfast. Would recommend the hotel.
The company only sent one train ticket…
The company only sent one train ticket despite booking for two people so i had issues on the train travelling to and from London
Hotel Diect arranged everything for us…
Hotel Diect arranged everything for us trains hotel show theatre seats made it very simple for us to arrange this experience kept us updated via emails they made excellent choices to make our experience one of the best.Would highly recommend using hotel direct and we will certainly use them again.
Holiday Inn, York city centre.
Well situated for city centre and many of the tourist attractions. Clean, comfortable rooms. Nice toiletries. Good breakfast. Friendly, helpful staff.
Very comfortable, excellent customer service.
Easy to reach via a number 63 bus from Kings Cross station.
Staff were polite friendly and helpful. The rooms are light airy and comfortable with everything you need.
A convenient location for visiting London.
Excellent one night stay at the Tower…
Excellent one night stay at the Tower Hotel to see Abba Voyage well organised by Hotel Direct could not fault one thing will use Hotel Direct again thank you for a great weekend.
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