Tom West was really helpful. It contact both members on the family to make our bookings, we explained everything to each and was happy to answer all questions. Thank you again Tom, and all on a Sunday... Zobacz więcej
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We booked a holiday this week for Florida in August 2027 with Ricky Cooper at Ocean Florida. Ricky was brilliant and everything we asked for he has met. We will look to add on as well later in the yea... Zobacz więcej
Can throughly recommend Ocean Florida Holidays 100% From first enquiring then booking nothing was an issue Jane was amazing . Advice on hotels, entry paperwork , tickets for parks etc was great, we... Zobacz więcej
Really great experience with Ocean Florida. They were so helpful sorting out our holiday and dealt with any issues we had quickly and without any hassle. Nothing was too much trouble and they made t... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected
Dane kontaktowe
Romford, Zjednoczone Królestwo
- 020 7939 7775
- operations@ocean-holidays.co.uk
- www.ocean-florida.co.uk
Odpowiada na 100% z negatywnych recenzji
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Honestly this was the easiest and…
Honestly this was the easiest and quickest holiday ive ever booked.
Tom West was so helpful and knowledgeable.
will def use again.
great service
Great customer service from Ricky Cooper
We booked a holiday this week for Florida in August 2027 with Ricky Cooper at Ocean Florida. Ricky was brilliant and everything we asked for he has met. We will look to add on as well later in the year to our booking and will do so with Ricky as his service has been top quality.
A Dream come true...
Well what can I say apart from what a absolute brilliant company Ocean Florida has been in booking our family holiday, from the first point of contact from a guy called Neil who listened to our needs and put together some packages for me to view, the level of service was top notch with prompt callbacks and had all the answers to all my questions, once the holiday was booked I had the a lady called Charlotte Kavanagh take over from Neil to deal with all the aftersale arrangements and the level of service was spot on, everything I wanted to do, this lady made it happen with excellent communication via phone and emails, if anyone is looking to go to Florida I recommend this Company, the whole family is buzzing about the trip and I must admit it's down to Ocean Florida that made this life time trip possible.
Ocean Florida it has been a pleasure dealing with you all....
Ricky Cooper the booking agent was…
Ricky Cooper the booking agent was excellent went out of his way too arrange our Florida trip for 2027
Let’s hope everything goes smoothly
Tom West was really helpful
Tom West was really helpful. It contact both members on the family to make our bookings, we explained everything to each and was happy to answer all questions. Thank you again Tom, and all on a Sunday afternoon/evening!
Outstanding Ocean
From the first enquiry to booking everything was perfect!
My family had the most wonderful magical holiday!
Tom west was great at explaining…
Tom west was great at explaining everything
Used several times always use for florida
Used several times, always get great service, and prices are so good.once booked, great after service too
Ocean Florida - recommended for your SPECIFIC villa in Florida
Based upon our experience we highly recommend Ocean Florida for a villa holiday in Orlando. After taking details of our requirements (people travelling, dates, possible areas to stay, etc.) their representative, Darren, called us back later in the day and provided us with details on multiple villas and different flight options which could save us money.
The real difference with Ocean Florida is that you choose the EXACT VILLA where you would like to spend your holiday.
When we called back the next day with queries Darren was especially helpful and nothing was too much trouble to get sorted. The whole package (specific villa, flights, car hire and Theme Park tickets along with some free options) was discussed in detail as we proceeded with the booking. Before we finished the call we had emails confirming our whole itinerary.
I cannot praise the service we received from Darren enough, and recommend you give Ocean Florida a ring for your villa holiday in Orlando.
Sinem was absolutely spectacular kind…
Sinem was absolutely spectacular kind patient and very professional as I had to change dates for my holiday and Sinem was Amazing! On all counts very calm and understanding on all the aspects of my change of holiday dates put me at my ease thank you
Ocean Florida
Ocean Florida, we’re very easy to deal with. Quick, professional and gave lots of options to choose from. Will definitely use again.
Ocean Florida were a great help when…
Ocean Florida were a great help when booking my holiday i would recommend them and i will definitely be booking with them again
Prompt and professional
Wanted to add another person to a group booking. Karen and Kate provided numerous quotes and breakdowns to assist in deciding exactly how to proceed. All done promptly and professionally. Thank you
I had a positive experience exploring Ocean Florida
I had a positive experience exploring Ocean Florida while researching holiday options. Their website was easy to navigate, with plenty of package options and useful information that made comparing trips simple.
What stood out most was the professional and responsive customer service. My questions were answered clearly, and the team came across as knowledgeable and helpful without being pushy.
I also appreciated seeing that they are ABTA and ATOL protected, which adds confidence when booking a major holiday.
Overall, a smooth experience and a company I would consider when planning a Florida trip.
Ocean Florida 100% from enquiry to final steps ..
Can throughly recommend Ocean Florida Holidays 100%
From first enquiring then booking nothing was an issue Jane was amazing . Advice on hotels, entry paperwork , tickets for parks etc was great, we were updated on everything , the booking portal is straight forward . Due to a knee injury ,this week Lindsey has been brilliant arranging airport assistance, and scooter to be delivered to our hotel with such efficiency 🤩
I felt compelled to write this review…
I felt compelled to write this review to highlight the exceptional service I have received from Ocean Florida. Over the past few weeks, I have been in contact with Lindsey Brumby and Katieann Tracey, both of whom have gone well above and beyond their roles to support me with our family holiday.
They have provided outstanding advice, reassurance, and practical support while helping me navigate several personal issues that arose during the booking process. Their response times have been first class, and every query, request, or need for additional information was dealt with promptly, professionally, and with genuine care.
I truly cannot thank Lindsey and Katieann enough for everything they have done — they have been absolutely amazing throughout. The wider Ocean Florida team are equally fantastic, and the level of customer service provided has been exceptional.
I wouldn’t use any other travel company and would highly recommend Ocean Florida to anyone planning a holiday.
Many thanks for everything.
Jeanette Stimpson
Excellent customer service from Charlotte at Ocean Florida…
Excellent customer service from Ocean Florida. I originally booked in Jan and was contacted when the free dining came out to be told that it can be added to my holiday for virtually no extra. I opted to go with a completely different option to include the moderate dining plan. No ammendment fees just the cost of the difference. They also honoured the freebies I was given originally, that was a nice touch.
Charlotte from Ocean was more than happy to find loads of new quotes for me. Got back to me super quick and sorted it all out. Now I really have got the holiday for our dreamscti look forward too at a really great price.
First time booker with Ocean Florida…
First time booker with Ocean Florida and couldn't be happier with the service. Truly knowledgeable and great suggestions in booking what is quite an overwhelming holiday to plan. Great advice, patient with my many queries and changes and I couldn't beat them on price.

Odpowiedź od Ocean Florida
One staff member in particular stood…
One staff member in particular stood out — she was quick to respond and showed genuine sensitivity to our needs. She went out of her way to provide support and immediately understood what was required. The whole experience felt efficient, caring, and professional. Highly appreciated.

Odpowiedź od Ocean Florida
Highly recommend!
We can’t recommend Ocean Florida highly enough. We’ve yet to go on our trip, but the experience so far has been the best we’ve had with a travel operator. Tex had such great knowledge of Orlando and knew the perfect hotels to stay at for our party. Every time we’ve had a query, it has been answered extremely quickly. Lili, Tessa, Charlotte…all fab when we’ve had a question or needed something. Also, we couldn’t match the deal they offered through any other means. We wouldn’t book through anywhere else now for the destinations they cover.

Odpowiedź od Ocean Florida
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