Hoover Recenzje 580

Fatal, horrible, tengo una lavasecadora esperando que me llamen del servicio técnico o venga alguien porque no enciende ni nada se murió completamente de la nada, llevan 15 días dándome largas con que están esperando las piezas y encima las llamadas de cobro. Una vergüenza esta gente.

Had new installed.. first use it flooded the kitchen.. tried MANY CONTACT ways, phoned was given email addresses.. sent photos did as instructed.. all mail bounced back refused... talked again . Did as instructed they actually asked me to dismantle the kitchen to show what water damged is going to be caused... so sent pics of VISIBLE damage... got nothing... NOTHING BUT A LOT OF DAMAGE TO SORT OUT.. asked for escallation... two weeks more passed.. still nothing... NEVER BE TEMPTED TO BUY A HOOVER.. itll work out badly.

Son unos estafadores.Una lavadora de de 2 años y el tambor roto.Esta en garantía y llevo llamando 10 días y me dicen que me mandan al servicio técnico y no llama nadie.Una impotencia total.Deberian de estar denunciados para que no sigan estafando.

Tengo lavadero hoover H-WASH 350. Espero que venga el técnico desde 3 semanas. Ni una solo llamada pero te cobra cuando llamas para avisar una avería . No son profesionales.

Worst tumble dryer in the world. Would be quicker to dry clothes if I hung them out in the rain.

The vacuum stopped working and can’t even replace it. Would not go with this vacuum company

J’ai un aspirateur ainsi qu’un aspirateur laveur qui fonctionne très hors début janvier j’ai commandé le produit pour mon aspirateur laveur je ne l’ai à ce jour toujours pas reçus envoyer plusieurs message ainsi qu’appel mais rien y fais
Je suis vraiment déçus des services après vente de cette marque !

COMMANDE #FR02000000010641

Terrible customer service. Our vaccum broke within its one year warranty but because we won it they wouldn’t honor the warranty we registered… lasted 6 months. Don’t buy their products

Si compran esta marca y tienen un problema olvídense. El servicio técnico es nulo, cuando digo nulo es nulo. Te dicen que van a escalar el caso; que no es normal que tarden tanto tiempo en atendernos... MENTIRA. Llevamos 3 semanas esperando que venga un técnico a arreglar la lavadora y no ha venido nadie ni han llamado. Las rusas que cogen el teléfono no saben ni qué decir...
No he visto jamás un servicio técnico oficial tan MALO Y PÉSIMO. NO COMPREN ESTA MARCA o que sepan que si tienen un problema no lo solucionan. SUERTE que la van a necesitar. Saludos

Dryer went wrong after 16 months smoking and noise. Impossible to get through to a human and despite a 10 year part warranty wanted more £160 to just come out. Appalling aftercare and terrible customer service. Avoid Hoover Candy at all costs!

Ik heb een zo goed als nog nieuwe Hoover Telios extra stofzuiger, zeer slechte stofzuiger, de slechtste die ik ooit hed gehad, op maximum kracht krijgt hij zelfs nog geen vogelzaadjes opgezogen,voor mij nooit nog een HOOVER

J’ai acheté un aspirateur balai hoover, il est reparti deux fois en réparation et la deuxième fois la garantie ne veut pas fonctionner en moins d’un an .Je ne peux ni joindre le service client par téléphone car personne ne décroche au bout de 20 minutes d’appel et par mail on ne peut pas non plus, je ne recommande pas cette marque

I bought a Hoover Vented 10kg tumble dryer in Nov2025, model number HLE V10DG 80 U.K. we had trouble starting it from day1 but persevered with it.
Our problem was starting the cycle using the touch button start/pause on the front panel, it took many attempts to get it started each time, and when it did start it would often do less than 5 revolutions before stopping.
I’ve contacted Hoover customer services, to eventually be told the touch button start is actually a heat sensitive area, and responds to the warmth of the finger or thumb being used in the contact area.
£160 was the call out fee if no fault was found by the engineer.
I am diabetic and suffer with sensation loss in my hands, they are always cold as well.
This seems to be the reason the machine does not respond to touch.
The literature is misleading stating it’s touch sensitive, it isn’t it’s heat sensitive.
I’m fortunate that the company I bought it thru has agreed to exchange the machine for a different brand with a mechanical start button.
If you are diabetic with the same health issues avoid this at all costs.
I’ve given it 2* as it did work correctly occasionally.

I also ask why is the start designed this way?

I purchased this product in October last year and also paid extra for a warranty. Unfortunately, the product does not work as advertised. When I contacted customer service to use the warranty and ask for help, I was extremely disappointed. Instead of providing support, I was told that I “should not have bought this product.” This is completely unprofessional and unacceptable, especially for a customer who paid for warranty coverage. I would not recommend this product or this company.

I bought 3 cordless vacuum cleaners last summer for myself and 2 children. Two of the three cannot now be used as the chargers have ceased working, will not charge. Each new charger will cost £111.38 to replace!
Customer service are not interested, once you eventually get through to a human.
I now have no confidence in the Hoover brand and will avoid in future.

Aucune possibilité réparer mon aspirateur et de me donner une adresse d un réparateur. Une conversation wattsapp sans aucune politesse. Plus de 300 euros pour un aspirateur qui dure 3 ans. Batterie défectueuse la première année et après pas possibilité de me trouver un ustensile balais alors que l aspirateur est encore fabriqué.

Mala calidad y servicio técnico pesimo
Llevo esperando 1 mes y aún no me arreglaron la lavadora.
Tiene un año y ya se le estropearon los rodamientos.La anterior que tuve se le estropearon a los 10 años indesit.

I love my carpet cleaner, but I had an issue and contacted Hoover two weeks ago. I gave them the info they wanted and no one replied like they said. I then called them back and again no reply as promised. Their customer service SUCKS.

Bought a Hoover clothes dryer in 2019. Failed within 6 months due to direct electrical short. Had to wait months for replacement that was blamed on Covid.
Last February the dryer failed to start. Hoover engineer discovered that a 25p capacitor had failed. Confronted with either a £ 120 plus bill with no guarantee or £180 including 1 year warranty from Domestic & General.
Recently discovered by online news story (not Hoover) that the regulator had become dissatisfied with the lack of progress to resolve safety issues and ordered Hoover to arrange home visits to thousands of customers for a modification due to a potential product fire hazard.
Contacted Hoover directly who confirmed my dryer was a potential fire hazard and was not to be used and disconnected.
I would receive a text for an engineer visit by appointment. Had a confirmation a week ago for the visit today and advised I would receive a 2 hour window time slot for this visit so that would’nt be kept waiting possibly all day for the visit. Last night they text that the engineer would arrive between 7:30 & 9:30am and demanded that parking access and dryer machine accessibility must be provided or the visit may be compromised.
I removed the machine from its integrated kitchen unit location after removing various kitchen cabinet parts and unplugged it in preparation for the visit today.
Just before 9am today I had another text to tell me due to absence no engineer would be attending today and I would recieve a further date/time visit offer within a hour. 5 minutes later I received a new appointment for a weeks time.
I mentioned earlier I had paid for a years warranty which now is as useful as a chocolate teapot due to the current circumstances outside of the remit of the insurance warranty.
Will never ever ever purchase a Hoover product again.