A lovely member of staff, Chichi, helped me with my replacement items. Very friendly and tried to answer all my questions. She was very competent and reassuring.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
A lovely member of staff, Chichi, helped me with my replacement items. Very friendly and tried to answer all my questions. She was very competent and reassuring.
Reakcja na opinię
You telephone and get through quickly. You tell them what is wrong with your appliance and ask for an engineer to come and fix it. It gets put through to case manager who passes it to the engineers an... Zobacz więcej
Reakcja na opinię
Phoned up over fault on my tumble dryer and had a date for engineer within 24 hours. Engineer contacted me and arrived at early end of time slot. Described fault and tumbler was fixed in 30 minutes. G... Zobacz więcej
Reakcja na opinię
I was very lucky to get Bee to handle my complaint. She dealt with my problem so well with care for the customer. She's an asset to Home Appliances and very professional. I'm very grateful it has all... Zobacz więcej
Reakcja na opinię
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service and knowledgeable engineer. No messing about got the job done and advised on how to keep washer in good condition. Professional and friendly lad.

Odpowiedź od Home Appliance Guard
They were helpful and efficient, my washing machine was fixed within 48hour after reporting it not working, pleasant and helpful technicians.

Odpowiedź od Home Appliance Guard
Engineer booked in for 3 days after initial call made, but do have the option to choose a suitable date, had to wait 2 weeks for parts as 1 wasn't available. Repair ended up being fidlier than expected but engineer went above and beyond to get it fixed!

Odpowiedź od Home Appliance Guard

Odpowiedź od Home Appliance Guard
yur service is first class for our washing machine repairs

Odpowiedź od Home Appliance Guard
The engineer was very knowledgeable, courteous and professional. Great job!

Odpowiedź od Home Appliance Guard
I've been with this company for years, always found them very reliable. They also seem to find good businesses to carry out the work for them. I would thoroughly recommend them.

Odpowiedź od Home Appliance Guard
Home Appliance Guard have been excellent - except that the company they referred me to to come and fix my washing machine arrived 15mins earlier than scheduled with no advance warning and no request whether it would be OK. As it was scheduled for 9am, 15 mins was significant - luckily I was dressed!!

Odpowiedź od Home Appliance Guard
Sadie was very polite and helpful. I have been with Homeguard for many years and have found them approachable and ready to accommodate a customers needs.

Odpowiedź od Home Appliance Guard
Customer service really helpful. Kept informed of everything by email and txt. Engineer came in the time slot I was given. Janis was polite, explained what he was doing, fixed problem quickly and efficiently.

Odpowiedź od Home Appliance Guard
Great service, engineer was out within 3 days to fix my washing machine, it needed a new part, Mark Ward from the Domestic Heroes team had the part needed on his van and it was fixed in no time, nice guy thankyou.

Odpowiedź od Home Appliance Guard

Odpowiedź od Home Appliance Guard

Odpowiedź od Home Appliance Guard
Janis arrived on time. He was polite and informed me of job progress throughout.

Odpowiedź od Home Appliance Guard
Good customer service as always a very friendly and helpful 😊 I'm sorry I couldn't remember the date exactly.

Odpowiedź od Home Appliance Guard
Answered the phone quite quickly we're very helpful passing me through to the repairs line once my original enquiry was dealt with. The engineer rang me within 24 hrs and I only had to wait a couple of days for the part to arrive and be fitted

Odpowiedź od Home Appliance Guard
I was glad to see janis again, he is caring and a very nice person to talk to. He always has a smile on his face, and very helpful, he is like a gentle giant because he is so tall.He always manages to sort the problem and is very efficient.

Odpowiedź od Home Appliance Guard
As always a helpful friendly service nothing too much trouble

Odpowiedź od Home Appliance Guard
We have met Yanis before. He came to fix our old LG machine. Nice to see him again with our newish machine. He’s friendly, efficient and sorted out our washing machine quickly. Thank you Yanis. Very pleased.

Odpowiedź od Home Appliance Guard
Me and my good lady gave been with Home Appliance Guard for 10+ years and the service from reporting any fault has been dealt with in a very profeesional and courteous manner, from the first phone call to the engineer visiting and resolving problem. To add the engineer Yanis was first class.

Odpowiedź od Home Appliance Guard
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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