Home Appliance Guard Recenzje 

2494
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

A lovely member of staff, Chichi, helped me with my replacement items. Very friendly and tried to answer all my questions. She was very competent and reassuring.

Reakcja na opinię

Oceniono na 5 z 5

You telephone and get through quickly. You tell them what is wrong with your appliance and ask for an engineer to come and fix it. It gets put through to case manager who passes it to the engineers an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Phoned up over fault on my tumble dryer and had a date for engineer within 24 hours. Engineer contacted me and arrived at early end of time slot. Described fault and tumbler was fixed in 30 minutes. G... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was very lucky to get Bee to handle my complaint. She dealt with my problem so well with care for the customer. She's an asset to Home Appliances and very professional. I'm very grateful it has all... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2494)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 751

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service and knowledgeable…

Great service and knowledgeable engineer. No messing about got the job done and advised on how to keep washer in good condition. Professional and friendly lad.

8 września 2026
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Tee,

We are pleased that your experience was positive and that you were given tips on how to preserve the appliance.

Many thanks
Justin

Oceniono na 5 z 5

They were helpful and efficient

They were helpful and efficient, my washing machine was fixed within 48hour after reporting it not working, pleasant and helpful technicians.

8 września 2026
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Odpowiedź od Home Appliance Guard

Hi Indiana,

This is excellent news your Washing Machine is now back up and running!

Many thanks
Justin

Oceniono na 5 z 5

Engineer booked in for 3 days after…

Engineer booked in for 3 days after initial call made, but do have the option to choose a suitable date, had to wait 2 weeks for parts as 1 wasn't available. Repair ended up being fidlier than expected but engineer went above and beyond to get it fixed!

14 września 2026
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Odpowiedź od Home Appliance Guard

Hi Cath,

We're pleased that in the end the appliance could be fixed!

Many thanks
Justin

Oceniono na 5 z 5

The engineer was very knowledgeable

The engineer was very knowledgeable, courteous and professional. Great job!

9 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Alan,

We are very happy to hear this type of feedback on your experience.

Many thanks
Justin

Oceniono na 5 z 5

I've been with this company for years

I've been with this company for years, always found them very reliable. They also seem to find good businesses to carry out the work for them. I would thoroughly recommend them.

9 września 2026
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Heather,

We are very happy based on your experience you would recommend us.

Many thanks
Justin

Oceniono na 4 z 5

Advance Warning of Appointment Time Change

Home Appliance Guard have been excellent - except that the company they referred me to to come and fix my washing machine arrived 15mins earlier than scheduled with no advance warning and no request whether it would be OK. As it was scheduled for 9am, 15 mins was significant - luckily I was dressed!!

7 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi CeePee,

We appreciate the feedback on your engineer visit.

Many thanks
Justin

Oceniono na 5 z 5

Sadie was very polite and helpful

Sadie was very polite and helpful. I have been with Homeguard for many years and have found them approachable and ready to accommodate a customers needs.

8 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi,

We are always happy to help and we appreciate your loyalty!

Many thanks
Justin

Oceniono na 5 z 5

Customer service really helpful

Customer service really helpful. Kept informed of everything by email and txt. Engineer came in the time slot I was given. Janis was polite, explained what he was doing, fixed problem quickly and efficiently.

8 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Carol,

This is great to hear that the issue with the appliance could be sorted out!

Many thanks
Justin

Oceniono na 5 z 5

Great service

Great service, engineer was out within 3 days to fix my washing machine, it needed a new part, Mark Ward from the Domestic Heroes team had the part needed on his van and it was fixed in no time, nice guy thankyou.

4 września 2026
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Odpowiedź od Home Appliance Guard

Hi Barbara,

We are pleased the job was successful!

Many thanks
Justin

Oceniono na 5 z 5

Great service

Shannon was very helpful and helpful

7 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Gerald,

We are delighted to hear this feedback!

Many thanks
Justin

Oceniono na 5 z 5

Excellent engineer

Excellent engineer

7 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Stephen,

This is great news that the engineer experience was positive.

Many thanks
Justin

Oceniono na 5 z 5

Janis arrived on time

Janis arrived on time. He was polite and informed me of job progress throughout.

7 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Anne,

We're happy that you were kept informed of how the job was progressing as we know how important this is.

Many thanks
Justin

Oceniono na 5 z 5

Good customer service as always a very…

Good customer service as always a very friendly and helpful 😊 I'm sorry I couldn't remember the date exactly.

12 sierpnia 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Joanna,

Great to hear we could assist you once again!

Many thanks
Justin

Oceniono na 5 z 5

Answered the phone quite quickly we're…

Answered the phone quite quickly we're very helpful passing me through to the repairs line once my original enquiry was dealt with. The engineer rang me within 24 hrs and I only had to wait a couple of days for the part to arrive and be fitted

3 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Susan,

This is great to hear the turnaround was fast, so you didn't have to be without your appliance for too long!

Many thanks
Justin

Oceniono na 5 z 5

How helpful janis is.

I was glad to see janis again, he is caring and a very nice person to talk to. He always has a smile on his face, and very helpful, he is like a gentle giant because he is so tall.He always manages to sort the problem and is very efficient.

4 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Elizabeth,

This is lovely feedback to receive on the engineer experience you had.

Many thanks
Justin

Oceniono na 5 z 5

Friendly, pleasant and efficient

We have met Yanis before. He came to fix our old LG machine. Nice to see him again with our newish machine. He’s friendly, efficient and sorted out our washing machine quickly. Thank you Yanis. Very pleased.

3 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Hazel,

This is amazing that your Washing Machine could be sorted!

Many thanks
Justin

Oceniono na 5 z 5

Recommended

Me and my good lady gave been with Home Appliance Guard for 10+ years and the service from reporting any fault has been dealt with in a very profeesional and courteous manner, from the first phone call to the engineer visiting and resolving problem. To add the engineer Yanis was first class.

3 września 2026
Opinia niezależna
Logo Home Appliance Guard

Odpowiedź od Home Appliance Guard

Hi Stephen.

We appreciate your loyalty and we're always happy to help.

Many thanks
Justin

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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