Harriet Kelsall Bespoke Jewellery Recenzje 

191
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

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Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

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Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

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Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 95

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Oceniono na 5 z 5

First class from the off!

From the moment I first made contact, Alice and her team were first class! I had approached a number of other companies, however the way HK dealt with me really stood out. Their attitude was positive and I felt genuinely valued... Like they were doing something for me (my partner) rather than a 'job'. I cannot recommend their service and quality enough - exceptional

3 lipca 2025
Opinia niezależna
Logo Harriet Kelsall Bespoke Jewellery

Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your fantastic feedback. We're absolutely delighted to hear that your experience with Alice and the team stood out from the very beginning. Your kind words about our service and quality are truly appreciated, and we’re so pleased to have played a part in creating something special for you and your partner. Thank you again for your recommendation and best wishes from all of the team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Delighted

Professional and friendly service. Delighted with the bespoke necklace for my daughter, she was too!

6 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your lovely 5 star review! We are so pleased to know that you enjoyed your time with our team in St Albans, creating a bespoke necklace for your daughter. We thank you so much for choosing us to make it for you and we hope you all enjoy it for many, many years to come. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Just picked up second piece of…

Just picked up second piece of commissioned jewellery from Harriet Kelsall. This time the piece was designed around diamonds from my wife's grans' engagement ring. The designer was able to really enhance the impact of what were, in reality, quite ordinary diamonds, into a stunning necklace pendant that just shines. Brought my wife to tears. The craftsmanship is exceptional - as a scientist I had many many questions on how craftsmen turn a design concept into a physical object - they have a full audit trail of the whole process, from design to build and it is fascinating to see how much work is involved. My wife now has a unique piece of artwork that has real emotional significance to her, made with such high craftsmanship that it is likely to be around for centuries. These things are priceless.

30 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re delighted to hear that the pendant brought such meaning and joy to you both, and it was a privilege to work with stones that have a loving family history to them. It’s great to hear you appreciated the craftsmanship and process behind the piece too as there are so many facets to our company, and team, we love sharing details about them all. We hope you both enjoy your new piece of bespoke jewellery, we know that it'll be treasured for generations to come. Until we see you again, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Abi made this experience excellent

Abi made this experience excellent from start to finish! my fiancé had an idea of what she wanted and Abi completely brought it to life with a beautiful ring. We’d highly recommend to anyone wanting to get a unique engagement ring!

8 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we're delighted to hear that Abi made the experience such a positive one and that the final ring brought your fiancé’s vision to life. Creating something truly personal is what we love to do, and we’re so pleased it meant so much to you both. Thank you again for your recommendation and hope to see you again one day. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Bespoke engagement ring

I was eager to get a bespoke engagement designed for my partner, something unique that embodied her personality and what she means to me.

From the second I met Alec, I knew I was in good hands. He listens attentively and the whole way through the process I always felt our engagement ring was the most important thing in the world. I can't him enough for the gorgeous ring he created.

29 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your heartfelt words. It was an absolute honour to help you create such a meaningful piece, and we're truly touched by your trust throughout the process, especially Alec. Knowing how much this ring represents—and who it’s for—made it incredibly special to work on. We're so glad it captured what you envisioned, and we wish you both a lifetime of love and happiness. Congratulations on your engagement and we hope to see you again in the future, from the Harriet Kelsall Bespoke Jewellery team.

Oceniono na 5 z 5

Design by Bethany to my suggestions

The service and time spent listening to what I wanted couldn’t be bettered and I am delighted with the finished ring. I also have a design for a necklace using my own stone waiting for me to go ahead with as soon as I can. Everything about my experience was excellent.

24 lutego 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We're thrilled to hear that you're delighted with your ring and that the service met your expectations. It was a pleasure working with you to bring your vision to life, and we’re excited to be be able to deliver that experience to you again with your necklace design, whenever you're ready to move forward. Your trust and enthusiasm mean the world to us and we send you best wishes until we meet again, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

We had an excellent experience…

We had an excellent experience designing our bracelets at Harriet Kelsall. We weren’t sure how we wanted to incorporate my Grandmother’s wedding rings into bracelets my daughter and I could wear every day, but Alice came up with these wonderful bangle designs which worked perfectly. The whole process from beginning to end felt special so we would highly recommend!

24 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to write such a thoughtful review about your time with Alice and the team. We all love that we could be a part of your special bespoke jewellery journey with you and we hope that the bracelets bring you both a lot of joy for many, many years to come. We send best wishes to you both and hope to see you again one day, from all of us at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Truly wonderful

We recently designed our engagement rings with Harriet Kelsall Jewellery and it was an exceptional experience start to finish. Our jewellery designer Beth was so insightful and considered in her approach, and as a result our rings are so beautiful and unique to us and our story.

23 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words about your experience, with Beth, designing your bespoke jewellery. We are all so please to know how much you enjoyed your time with us and we hope that you treasure your jewellery always. Thank you for choosing us to create your rings for you and we hope to see you both again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

You're in safe hands

I felt very comfortable in the hands of Harriet Kelsall.
Making an engagement ring is super exciting, but filled with pressure, and their experience and knowledge assured me the whole way through the process. The work they put out is second to none.

13 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to write us a 5 star review, Ollie. We are so pleased to know that you felt assured throughout your time with us and we are delighted to know that we removed the stress of creating the perfect engagement ring from you. Your ring design is wonderful and we are really happy knowing how much you love it. We send you both many congratulations and hope to see you both in the future. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Our designer Alice was amazing from…

Our designer Alice was amazing from start to finish and we are over the moon with our engagement ring!

19 czerwca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. It was an absolute pleasure working with you to create your engagement ring and we're thrilled to hear how happy you are with the final piece—it means the world to us. Wishing you both a lifetime of love, laughter, and beautiful memories together, best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

A very warm and genuine experience with…



A very warm and genuine experience with Alice as we shared ideas for replacing the diamond in my grandmothers ring with my current engagement stone before designing a new engagement ring for myself.

She understood my vision perfectly and gave valuable and professional advice with attention to detail. Not to mention her excellent design skills which seem to come so naturally!

I trusted her and the team with my grandmothers ring and she has helped totally transform it back to being beautiful. As for my engagement ring, it has surpassed my expectations and Alice shared the excitement with me along the way. I am absolutely thrilled with my rings! Thank you so much.

31 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your beautiful words—it truly means the world to us all. It was a pleasure working with you, especially on something as meaningful as your grandmother’s ring and your new engagement ring and we're so glad we could help bring your vision to life and be part of this transformation. We hope to see you again one day and send you best wishes until then, from the whole team.

Oceniono na 5 z 5

Wonderful process from start to finish

Wonderful process from start to finish. Bethany at the Saint Albans branch was fantastic and patient with me as we created a beautiful engagement ring together.
Honestly can't recommend them enough!

22 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We're delighted to hear you had such a great experience with Bethany at our St Albans branch. We're thrilled you love the ring and really appreciate the recommendation. Congratulations to you both and we look forward to seeing you again. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Redesigning a ring with Harriet Kelsall

Lovely experience recently with the amazing Alice H from Harriet Kelsall. We approached her with some family jewelry that we were looking to redesign and her creative support exceeded our expectations. Alice was very patient and interactive throughout the whole process taking time to make sure that my new ring would be everything we wanted it to be - it is!
She and her assistant Tom communicated brilliantly throughout all the various stages, nothing was too much trouble and we are delighted with the result. Thank you both (and the amazing goldsmith) for bringing some of our treasured family jewelry back to life and for my gorgeous ring that I will cherish for years to come.

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that you had such a lovely experience with Alice and Tom. Redesigning family jewellery is a very special journey, and we're so pleased that Alice’s creativity, patience, and care helped bring your vision to life. Your appreciation means the world to us – and we’ll be sure to pass on your thanks to our talented goldsmith as well. It was truly a privilege to help transform your treasured heirlooms into a ring you’ll cherish for years to come. We look forward to seeing you in our studio again and send you best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

My engagement ring

My engagement ring (also designed by HK) was stolen a few years ago so we went to find something special to replace it. We spent a lovely hour and a half looking at different ideas with Bethany and when we’d settled on the materials she sketched out some beautiful designs. Once we’d chosen they made the ring which we collected a few weeks ago. It is a beautiful teal sapphire with diamonds in a platinum clasp on a gold ring. Very happy with the result and the service all the way through was exemplary. Thank you.

3 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for sharing your experience with us. We're truly sorry to hear about the loss of your original engagement ring, but we're honoured that you chose us to help create something new and meaningful to replace it.

We're so pleased to hear that your time with Bethany was enjoyable and inspiring — she’ll be thrilled to know her designs made such an impression. Your new ring sounds absolutely stunning, and we're delighted to hear you're happy with the result and the service you received throughout. We hope to see you in our studios again in the future and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke ruby wedding anniversary ring

I wanted a special ring for my wife to celebrate our ruby wedding anniversary. I went to Harriet Kelsall because they were recommended to me by my daughter. They designed and supplied a ring that was exactly what we wanted.

3 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for sharing your review about your time with us. We are delighted to know that you love the ring and that it is exactly what you had imagined. We are honoured that you entrusted us to create this for you and this special milestone. We hope that you both enjoy it for many years to come and we hope to see you both again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Outstanding

Beth was brilliant throughout the whole process. She understood what type of design I was looking for and guided me through the process to achieve the perfect engagement ring! I received constant updates and the after-care was also superb.

16 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We're delighted to hear how happy you are with your engagement ring and how much you enjoyed your experience with us. It’s wonderful to know you felt supported and well-informed throughout the entire process. Thank you again for choosing us to be part of such a special moment. We hope you continue to enjoy your beautiful ring for many years to come. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Alice and team created a bespoke piece…

Alice and team created a bespoke piece of jewellery to celebrate my 60th birthday. They provided excellent ideas and inputs and completed the piece on time. I was blown away by the necklace, it helped to make my day special

4 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re thrilled to have been part of such a special milestone for you and your family and we're delighted to hear how much you love your bespoke necklace. We hope that it brings you much joy for many years to come and we hope to see you again in the future, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Catherine's Diamond and Sapphire Scatter ring

I went with my husband, Chris and 25 year old daughter Emma to Harriet Kelsall's as I knew they designed quality rings and Chris wanted to give me an eternity ring. We sat with Alice and between the 4 of us we designed my ring; Chris wanted me to have platinum, Emma liked the aqua sapphires and I thought the diamonds complimented them well. Alice helped us put them together and my scatter ring was drawn!
I wear the ring everyday and it brings me great happiness!

22 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for sharing your lovely experience with us. It’s wonderful to hear how special the design process was for you all, what a beautiful way to create something meaningful as a family. We are very thankful that you chose us to be part of such a special moment. It was our absolute pleasure to create this for you, and we hope to welcome you back again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Absolutely excellent

Absolutely excellent. My fiancée loves her ring!

16 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Hi Leo, thank you very much for your five star review, we are all delighted to know that you both love the ring so much and we are honoured that you chose us to be a part of your journey together. We send you many congratulations and we look forward to seeing you both again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Having followed Harriet Kelsall for…

Having followed Harriet Kelsall for years on social media we always knew that we would ask them to design my engagement ring. I am sure the whole team are brilliant but the wonderful Amy was our designer and from our very first meeting she understood exactly what I was looking for and I feel there is also a part of her in my ring.
Whilst it took a little bit longer than anticipated I am glad that Amy’s desire for it to be perfect made sure that it was truly worth the wait.
I love my truly unique engagement ring. Thank you Amy and we will definitely be back for you to make our wedding rings.
Kelly & David

10 maja 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words and for trusting us with such a special part of your story. It means the world to us that you had been following Harriet Kelsall for so long and chose us when the time came to design your engagement ring. Your ring is a beautiful reflection of your vision and our teams craftsmanship, and we’re thrilled to hear how much it means to you. We can’t wait to welcome you back to create your wedding rings. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

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