Harriet Kelsall Bespoke Jewellery Recenzje 

191
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej

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Oceniono na 5 z 5

I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej

Oceniono na 5 z 5

We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej

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Oceniono na 5 z 5

Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej

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Informacje dotyczące firmy

  1. Projektant biżuterii
  2. Pracownia złotnicza
  3. Jubiler
  4. Producent biżuterii
  5. Naprawa biżuterii
  6. Sklep jubilerski

Napisane przez firmę

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

191 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(191)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 95

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Oceniono na 5 z 5

Bespoke engagement ring

My partner and I designed an engagement ring together with the help and expertise of Alec. We were completely satisfied with the entire process. We were made to feel welcome and given as much time as we needed to make all necessary decisions. I highly recommend Harriet Kelsall.

3 sierpnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you very much for your wonderful review about your time with Alec at our Cambridge studio and shop. Alec is so pleased to hear how happy you both are with your bespoke engagement ring and we all hope that it brings you a lot of happiness for many many years to come. We look forward to welcoming you both back in our studio in the future and send you best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Fantastic Experience

Francesca and Alice were great, kept in touch throughout the whole process, the ring was delivered promptly, and is fantastic.

Would recommend to anyone.

2 sierpnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. Francesca, Alice and the team are really pleased that you love your new ring so much and we are all honoured that you chose us to create it for you. We send you our very best wishes and hope to see you again in the future, from all of us at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Alice turned our vague idea into…

Alice turned our vague idea into something beautiful. Diane’s new ring is absolutely amazing, the workmanship is outstanding and we could not be happier. Fantastic service from start to finish.

31 grudnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for such a lovely review, Alice and the team are delighted to know that you love the ring and we hope that it brings you a lot of happiness for years to come. Thank you for choosing us to create something so special and we hope to see you both again. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Great service

Great service. They delivered everything we agreed on perfectly on time. Bethany is absolutely fantastic and treats you like a friend. I felt very welcomed and listened.

I would highly recommend them!

16 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience, and Bethany will be over the moon to hear your feedback. It’s wonderful to know that you felt welcomed and heard throughout the process. We truly appreciate your recommendation and look forward to working with you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke Necklace Perfectly Done

Alice was fantastic throughout the consultation of the design of a necklace for my wife to celebrate our 10th wedding anniversary, as was Dalia and the rest of the team when I came to collect. The design process allowed for different iterations until I was completely happy that we had size and shape correct, and the communication from the team throughout the process was spot on. Brilliant company and would happily use again.

14 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it was a pleasure working with you to create such a special piece for your 10th anniversary. We're so glad the design process felt collaborative and that you felt supported throughout—it means a lot to hear that. Alice, Dalia, and the whole team truly enjoyed being part of this milestone, and we’d be delighted to welcome you back anytime. We hope to see you in the future and send out very best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Perfect design

Perfect process from start to finish. Second time I've collaborated with Alice on a family heirloom. This one was very difficult and took quite a while to settle on the ultimate layout. Beyond delighted. Sent all my rings so the exact fit was made. The whole concept came together as a cumulation of four small rings and inherited stones and adding in a lab diamond as a center piece. The milligrain details reflecting the design on my wedding band to link the pieces intrinsically. I have had so many compliments.

25 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your heartfelt words and continued trust, Alice is delighted to read your review. It was an honor to work with you again, especially on such a meaningful and complex piece. We're thrilled the final design resonates with you and reflects the deep personal significance behind every element. Hearing how much it’s been admired truly means the world. Thank you for letting us be part of your story and we hope to see you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Resized and Narrowed Ring

I want say again how very delighted I am with my resized and narrowed ring! The original Harriet Kelsall ring of 20 years ago was chosen and given by my husband for our 25th Wedding Anniversary and it has been special to me since then. However, I am even more enchanted with this new iteration- the thinner band fits more kindly on my gnarled finger, and the sizing is so comfortable. I just look at its sparkle and shape, and love it!

Thank you, A, for your patience and guidance in helping to determine my new ring size (it took awhile on my part!) and for facilitating the alteration to the band width, which I didn't dream would be possible.

And to R, thank you for your skilled craft work in making my request possible; the ring is beyond what I imagined its revised look could be- stunning in its simple, yet expertly constructed, beauty.

All best wishes to you both and the team-

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your incredibly kind and thoughtful review. We’re absolutely delighted to hear how much joy your beautifully resized ring is bringing you—it truly means the world to us to be part of such a meaningful piece of your story. Your appreciation reminds us why we love what we do and we wish you many more years of happiness with your stunning ring. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery

Oceniono na 5 z 5

Beautifully designed bespoke ring and exceptional service

I recently had the pleasure of commissioning a bespoke eternity ring from Harriet Kelsall in Cambridge, and I couldn't be happier with the entire process and the stunning result. From the very beginning, Alec was incredibly helpful and knowledgeable. He patiently guided me through the options, offering insightful suggestions on everything from the type of gold to the best gemstones for my needs. I really appreciated his advice on creating a sturdy ring with durable stones.

The finished ring is absolutely perfect! The round-cut diamonds, sapphire, ruby, and tsavorite are beautifully set within the yellow gold band, creating a wonderful spread of sparkle and colour.

I highly recommend Harriet Kelsall and especially Alec for his exceptional assistance in bringing my vision to life. The quality of craftsmanship and the personalized service I received were fantastic.

24 grudnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your thoughtful review. We're pleased to hear that you had a lovely experience commissioning your bespoke eternity ring with us. It's great to know that Alec’s knowledge and advice were helpful throughout the process, and that the final design met your expectations in both style and durability. We are very grateful for your recommendation and hope you continue to enjoy your custom piece for years to come. Looking forward to seeing you again one day and send you best wishes from the whole team until then.

Oceniono na 5 z 5

Will definitely be back!

Amazing consultation with Holly! We went in very unsure about what we might like for our wedding bands, and Holly really took the time to listen and design based on our ideas. The process felt very organic and we didn't feel rushed to make a decision. The rings are better than we could have imagined and we will certainly be back in the future! Thank you so much Holly!

12 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we're thrilled to hear that your experience with Holly was such a positive one. She truly loves helping couples bring their vision to life, and it means the world to know you felt heard and supported throughout the process. We’re so happy you love your rings—they’re such a special part of your journey, and it was an honour to be part of it. We can’t wait to welcome you back in the future. Congratulations again and best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Wedding band found its forever home

Deborah at the Primrose Hill shop has been amazing at helping me with finding my forever wedding band. I had gone to many shops and nothing was calling me until I sat with Deborah and she was kind and patient with me and giving me ideas and helping me out. I am very happy with my experience and I am glad I had the right support to make my decision, which was really easy ;)

19 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. We're really glad to hear that you had such a positive experience at our Primrose Hill studio and shop. Deborah really enjoyed helping you find the right wedding band, and it means a lot to know her support made the decision easier for you. Wishing you all the best for your big day and beyond. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Helps bring your design ideas to life

I spent weeks looking through rings online to get ideas for my own custom engagement ring. A colleague of my fiance got engaged at the same time we did and recommended HK. I was amazed by all the custom beautiful rings and jewellery on their website. Very unique and so much variety. No other jewellers impressed me quite so much from looking through loads of different websites.
I was a bit nervous about actually making the appointment and how pricing might turn out, but they do have some designs available to buy shown online which gave an indication on potential pricing.
Booking the appointment was very easy over email. I got quick replies even though it was during Xmas holiday period. I described my initial preferences of metal type and gem colours which I hoped to see during the appointment.
At the in person appointment at the London Primrose Hill store I showed the designer photos of 2 rings that I had seen from other companies which I wanted to include elements from in my design. With some more nature and floral ring designs from HK website to help.
Dani helped to create a sketch of the ring design with the various elements I was hoping for and gave suggestions for slight variations as well. She had several rings that I was able to try on to be able to compare against my skin tone, how different size gems and ring sizes would look on my hand. I got to look through a range of gems they had in stock and compared those against metal colours and my skin tone.
Dani did not try to push any particular designs or styles on me, only helped to guide my own design ideas and then complete any other factors I hadn't thought of beforehand. She was able to answer many questions we both had about the design and creation process. We were given a few options at the end of the design process which would have allowed slightly different pricing ranges. For example she showed us both platinum and palladium as metal options, and either would have worked well. She didn't try to upsell us, only presented options that would be close to the specifications I asked for.
We didn't ask for a priority service with a particular deadline, so we were advised that it would take 2-2.5 months time to have the ring made and be ready. We received 2 or 3 emails during the wait to advise which stage the ring was at. I also asked for the ring drawing to be emailed to me which was quickly sent.
On the day we went to collect the ring, it was a bit last minute but we rushed to the store without a specific appointment time, this was no issue. My ring looks even more beautiful in reality than the drawing and the CAD. I am so impressed with the craftsmanship of my ring and how my design was brought to life. We were both extremely happy with the service from Dani and those who created the ring itself.

22 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We're thrilled to hear that your experience designing your engagement ring with Dani was so positive. It’s wonderful to know that you felt supported throughout the entire process, from the initial design to the final piece. Dani is passionate about helping bring each unique vision to life, and it sounds like she was able to do just that for you. We’re so glad you love the ring and that the craftsmanship exceeded your expectations. Thank you for choosing us to be part of such a special moment, and we wish you both all the best as you begin this exciting new chapter. Until we meet again, we send you best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Thank you HK Team

Thank you so much to every one of the HK Team, who not only created such a beautiful engagement ring but also our stunning wedding rings! Your craftsmanship is amazing and Betty you outdid yourself! Holly thank you for creating such a unique manly interpretation of my wedding ring reflected in my husband's wedding band. We can not recommend HK enough.

28 marca 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words. It was an absolute joy to be part of your journey—from the engagement to your wedding rings, we're so pleased to hear how much you love them. Betty and Holly will be thrilled to know their designs meant so much to you, especially the unique way your rings reflect each other. Your kind recommendation means the world to all of us here and we send you our very best wishes until we see you again, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Diamond necklace design

Very helpful and friendly service to produce an imaginative and creative necklace design to repurpose an old diamond.

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you for your kind review, we're so glad to hear that you enjoyed your time with us designing your bespoke jewellery, giving your diamond a new lease of life. It’s always a pleasure to repurpose something special, and we’re thrilled that you loved the result. Thanks again for choosing us and we hope to see you again one day. Best wishes until then from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

Absolutely delighted with my new ring…

Absolutely delighted with my new ring Designed by Alice,it is just what I wanted.Alice did exactly as I asked and made a beautiful ring for me.Thank you Harriet Kelsall Bespoke Jewellery and of course Alice Hobbs.

11 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we're so happy to hear how much you love your new ring. It was such a pleasure for Alice to work with your beautiful brooch and transform it into something so meaningful and wearable. She loved bringing your vision to life, and we're delighted it turned out just as you had hoped. We really appreciate you taking the time to share your experience and we look forward to seeing you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Bespoke Jewellery

Bespoke Jewellery
From the beginning discussing the style for our mothers jewellery till the finished bespoke diamond and gold treasured items, Alice was very informative, patient and has a wealth of experience. We are so happy and emotional with the results of the jewellery pieces. Thank you.

11 grudnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely and thoughtful review about your time with Alice and our team. It really does mean a lot to us that you enjoyed your experience so much and that you love your new bespoke jewellery, as this is what we strive for. Thank you for allowing us to make this for you, we hope that you treasure it always and we hope to see you again one day. Until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

A great experience

Amy was such a pleasure to work with. She advised me on which stones would work best and turned an idea I had into beautiful design. The ring is stunning and I loved being able to have a special ring created to celebrate my family.

22 października 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Hi Tonya, thank you so much for writing your lovely review about your time with Amy designing your very own bespoke ring. We are honoured that you chose us to create this for you and your design is so beautiful. We hope that it brings a smile to your face every time you look at it. We hope to see you again one day and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Great Jeweller

Great experience, good advice and a beautiful engagement ring at the end. Highly recommended.

2 grudnia 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Hi Tom, thank you so much for taking the time to write us a review, Danique and the team love knowing how happy you both are with your new bespoke jewellery. We send you both many congratulations on your engagement and wish you well for your exciting future together. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

Everyone takes great care at every step…

Everyone takes great care at every step - bringing design and creative flair with technical mastery.

10 stycznia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Hi Eleanor, thank you so much for your lovely 5 star review, we are truly honoured to have been able to make this for you and we hope that you enjoy wearing it always. We hope to see you again one day and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Oceniono na 5 z 5

A personal and professional service.

A personal and professional service.

I really wanted my now wife's engagement/wedding ring to be different from the norm.
Harriet Kelsall delivered just that and I couldn't be more pleased with the results.

I was really impressed with the service I received. From the initial online meeting with them to discuss my requirements, to the delivered product I couldn't have been happier.

I was asked for an initial budget and was extremely pleased that they delivered exactly what I wanted within that budget.

I was kept fully informed all the way along they even managed to finish the ring in time for Christmas day when I proposed to my wife.

I managed to get the initial size wrong but they said they would resize it once for free as part of their service. Amazing customer service.

Thank you Alice and Dalia for everything you did.

3 kwietnia 2025
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Hi Richard, thank you so much for your wonderful review about your time with Alice and Dalia designing your bespoke piece of jewellery. We loved reading your description of your experience with us and we're delighted to know how much you both love your new ring. We hope to see you both again one day, and until then we send you many best wishes from the whole team at Harriet Kelsall bespoke Jewellery.

Oceniono na 5 z 5

A very happy couple - for 40 years!

Working with Amy Vinn was a great experience. I am not artistic and it was a case of having a vague idea of what I wanted that I had to explain to Amy who then breathed life into my ramblings! After that she kept me informed of progress and checked at every stage that I was happy with what she and the goldsmith were producing. The result was in the response of my wife on our 40th wedding anniversary. She was delighted and took the time to go and thank Amy personally for all her work.

1 października 2024
Opinia niezależna
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Odpowiedź od Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, we're delighted to hear that Amy was able to bring your vision to life and that you had such a great experience working with her. It is lovely to hear how much your wife loved the final piece too—it must have made your 40th anniversary even more special. Thank you again for choosing us to create something so meaningful for such a special occasion. We hope to see you both again in the future and until then, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

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