Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Zobacz więcej
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I had three rings which I couldn't or was no longer wearing: my own, my mother's and my granny's wedding rings. With the skill and patience of Kirsty in the St Albans studio, her talent and that of al... Zobacz więcej
We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Zobacz więcej
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Niru was our ring designer and she was fabulous during the whole process. She listened to us, gave advice, feedback etc and the rings ended up being the best that we can ask for thank you! We would al... Zobacz więcej
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Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My partner and I designed an engagement ring together with the help and expertise of Alec. We were completely satisfied with the entire process. We were made to feel welcome and given as much time as we needed to make all necessary decisions. I highly recommend Harriet Kelsall.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Francesca and Alice were great, kept in touch throughout the whole process, the ring was delivered promptly, and is fantastic.
Would recommend to anyone.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Alice turned our vague idea into something beautiful. Diane’s new ring is absolutely amazing, the workmanship is outstanding and we could not be happier. Fantastic service from start to finish.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Great service. They delivered everything we agreed on perfectly on time. Bethany is absolutely fantastic and treats you like a friend. I felt very welcomed and listened.
I would highly recommend them!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Alice was fantastic throughout the consultation of the design of a necklace for my wife to celebrate our 10th wedding anniversary, as was Dalia and the rest of the team when I came to collect. The design process allowed for different iterations until I was completely happy that we had size and shape correct, and the communication from the team throughout the process was spot on. Brilliant company and would happily use again.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Perfect process from start to finish. Second time I've collaborated with Alice on a family heirloom. This one was very difficult and took quite a while to settle on the ultimate layout. Beyond delighted. Sent all my rings so the exact fit was made. The whole concept came together as a cumulation of four small rings and inherited stones and adding in a lab diamond as a center piece. The milligrain details reflecting the design on my wedding band to link the pieces intrinsically. I have had so many compliments.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I want say again how very delighted I am with my resized and narrowed ring! The original Harriet Kelsall ring of 20 years ago was chosen and given by my husband for our 25th Wedding Anniversary and it has been special to me since then. However, I am even more enchanted with this new iteration- the thinner band fits more kindly on my gnarled finger, and the sizing is so comfortable. I just look at its sparkle and shape, and love it!
Thank you, A, for your patience and guidance in helping to determine my new ring size (it took awhile on my part!) and for facilitating the alteration to the band width, which I didn't dream would be possible.
And to R, thank you for your skilled craft work in making my request possible; the ring is beyond what I imagined its revised look could be- stunning in its simple, yet expertly constructed, beauty.
All best wishes to you both and the team-

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I recently had the pleasure of commissioning a bespoke eternity ring from Harriet Kelsall in Cambridge, and I couldn't be happier with the entire process and the stunning result. From the very beginning, Alec was incredibly helpful and knowledgeable. He patiently guided me through the options, offering insightful suggestions on everything from the type of gold to the best gemstones for my needs. I really appreciated his advice on creating a sturdy ring with durable stones.
The finished ring is absolutely perfect! The round-cut diamonds, sapphire, ruby, and tsavorite are beautifully set within the yellow gold band, creating a wonderful spread of sparkle and colour.
I highly recommend Harriet Kelsall and especially Alec for his exceptional assistance in bringing my vision to life. The quality of craftsmanship and the personalized service I received were fantastic.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Amazing consultation with Holly! We went in very unsure about what we might like for our wedding bands, and Holly really took the time to listen and design based on our ideas. The process felt very organic and we didn't feel rushed to make a decision. The rings are better than we could have imagined and we will certainly be back in the future! Thank you so much Holly!

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Deborah at the Primrose Hill shop has been amazing at helping me with finding my forever wedding band. I had gone to many shops and nothing was calling me until I sat with Deborah and she was kind and patient with me and giving me ideas and helping me out. I am very happy with my experience and I am glad I had the right support to make my decision, which was really easy ;)

Odpowiedź od Harriet Kelsall Bespoke Jewellery
I spent weeks looking through rings online to get ideas for my own custom engagement ring. A colleague of my fiance got engaged at the same time we did and recommended HK. I was amazed by all the custom beautiful rings and jewellery on their website. Very unique and so much variety. No other jewellers impressed me quite so much from looking through loads of different websites.
I was a bit nervous about actually making the appointment and how pricing might turn out, but they do have some designs available to buy shown online which gave an indication on potential pricing.
Booking the appointment was very easy over email. I got quick replies even though it was during Xmas holiday period. I described my initial preferences of metal type and gem colours which I hoped to see during the appointment.
At the in person appointment at the London Primrose Hill store I showed the designer photos of 2 rings that I had seen from other companies which I wanted to include elements from in my design. With some more nature and floral ring designs from HK website to help.
Dani helped to create a sketch of the ring design with the various elements I was hoping for and gave suggestions for slight variations as well. She had several rings that I was able to try on to be able to compare against my skin tone, how different size gems and ring sizes would look on my hand. I got to look through a range of gems they had in stock and compared those against metal colours and my skin tone.
Dani did not try to push any particular designs or styles on me, only helped to guide my own design ideas and then complete any other factors I hadn't thought of beforehand. She was able to answer many questions we both had about the design and creation process. We were given a few options at the end of the design process which would have allowed slightly different pricing ranges. For example she showed us both platinum and palladium as metal options, and either would have worked well. She didn't try to upsell us, only presented options that would be close to the specifications I asked for.
We didn't ask for a priority service with a particular deadline, so we were advised that it would take 2-2.5 months time to have the ring made and be ready. We received 2 or 3 emails during the wait to advise which stage the ring was at. I also asked for the ring drawing to be emailed to me which was quickly sent.
On the day we went to collect the ring, it was a bit last minute but we rushed to the store without a specific appointment time, this was no issue. My ring looks even more beautiful in reality than the drawing and the CAD. I am so impressed with the craftsmanship of my ring and how my design was brought to life. We were both extremely happy with the service from Dani and those who created the ring itself.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Thank you so much to every one of the HK Team, who not only created such a beautiful engagement ring but also our stunning wedding rings! Your craftsmanship is amazing and Betty you outdid yourself! Holly thank you for creating such a unique manly interpretation of my wedding ring reflected in my husband's wedding band. We can not recommend HK enough.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Very helpful and friendly service to produce an imaginative and creative necklace design to repurpose an old diamond.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Absolutely delighted with my new ring Designed by Alice,it is just what I wanted.Alice did exactly as I asked and made a beautiful ring for me.Thank you Harriet Kelsall Bespoke Jewellery and of course Alice Hobbs.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Bespoke Jewellery
From the beginning discussing the style for our mothers jewellery till the finished bespoke diamond and gold treasured items, Alice was very informative, patient and has a wealth of experience. We are so happy and emotional with the results of the jewellery pieces. Thank you.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Amy was such a pleasure to work with. She advised me on which stones would work best and turned an idea I had into beautiful design. The ring is stunning and I loved being able to have a special ring created to celebrate my family.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Great experience, good advice and a beautiful engagement ring at the end. Highly recommended.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Everyone takes great care at every step - bringing design and creative flair with technical mastery.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
A personal and professional service.
I really wanted my now wife's engagement/wedding ring to be different from the norm.
Harriet Kelsall delivered just that and I couldn't be more pleased with the results.
I was really impressed with the service I received. From the initial online meeting with them to discuss my requirements, to the delivered product I couldn't have been happier.
I was asked for an initial budget and was extremely pleased that they delivered exactly what I wanted within that budget.
I was kept fully informed all the way along they even managed to finish the ring in time for Christmas day when I proposed to my wife.
I managed to get the initial size wrong but they said they would resize it once for free as part of their service. Amazing customer service.
Thank you Alice and Dalia for everything you did.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
Working with Amy Vinn was a great experience. I am not artistic and it was a case of having a vague idea of what I wanted that I had to explain to Amy who then breathed life into my ramblings! After that she kept me informed of progress and checked at every stage that I was happy with what she and the goldsmith were producing. The result was in the response of my wife on our 40th wedding anniversary. She was delighted and took the time to go and thank Amy personally for all her work.

Odpowiedź od Harriet Kelsall Bespoke Jewellery
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